Nemanich Consulting and Management

So… this is the 2^nd issue I have had with our roof and Nemanich doesn’t seem to put any pep in their step on repairs. Our roof is covered under «their responsibility», however, it took them 6 months to locate a leak in the roof that was causing water damage to the interior drywall. Oh and even though it took them this long, they still weren’t willing to cover the cost to repair the drywall since it was on the inside. The 2^nd issue was reported 3 weeks ago and I still have not gotten someone to fix the problem. We now have water damage in an additional area because of a roof/​siding issue. I had my own contractor come out and take a look at it and confirmed that the water was coming from the siding/​roof. Since they didn’t send someone out to fix it, the water damage has grown over the last 3 weeks of our rainy winter. I am so furious. I Have filled out the form online twice and spoke to someone over the phone twice. We are currently in the process of trying to put our house on the market… how am I supposed to do that when they can’t fix their issues so I can’t repair the drywall?
In addition, whoever they contract out to do snow removal is terrible. We finally had to buy our own shovel because we got stuck in our driveways since they sometimes come 24 hours after the snow has stopped!!! We leave for work early in the morning and it isn’t fair when the driveways are supposed to be plowed and they aren’t.
Oh and by the way… assessment fees were raised from $ 140 (2011) to $ 170… you would think, since I am paying more, this would be resolved.

I would rather have Charles Manson in charge! They are rude, short with you, their customer service??? It does not exist! When I called them for something so small and simple, I was talked to like a child and treated with no respect whatsoever! I spoke to them with complete respect and kindness, I am appalled that they treat humans like this! The only thing they actively do is look for violations (for which I have none) so they can fatten their checkbooks! They should be ashamed of themselves! Good luck on the Karma front!

Worst association ever !!! Ripped up live treea, let a dead huge tree branch sit for months along with a huge divet in our back yard. Complain to us about having a small outside table on «common ground» although it’s a weeded mud pit and the real kicker complete animal /​dog haters… unless you pay them 3000.00 a year !!! Pathetic!

We purchased a townhome in LeCarrow Glen subdivision ran by Nemanich Mgmt and all I can advise is to stay away from any properties that are overseen by this consulting service due to their lack of professionalism.
If you go to the office, you talk to them through a tiny little window and the have a big dog running around inside with them.
Their lawn care service is not good and if you call the office with concerns they promise to look into it but never call you back, you have to make 10 phone calls to get one answer!
In the winter when it snows, they don’t clean the streets or your driveway and if they do decide to shovel the streets, it’s usually at 4 PM after the workday is over.
Not to mention the neighbors at 1969 Calla Dr who park their vehicles in front of your home and God forbid if you park in front of your own house, they will vandalize your car OR others will dump their trash out of their raggedy cars onto your property WOW!
They are allowed to get away with this because of their friendship with people on the HOA committee who enforce no parking rules because clearly where people are parking is a service drive to get to and from your driveway and not a parking lot how Ghetto when there is plenty of ample street parking or you can park your vehicle on your own property.
This MGMT or should I say MIS-​MANAGMENT needs to be replaced!
We are selling and plan to purchase a SINGLE FAMILY HOME! no more townhouses or Associations to deal with prior to this terrible experience, we had owned another townhouse for over 12 years but the real mistake was buying and moving to this area.
Our previous townhouse association was wonderful, professional, orderly and detailed but this has been a nightmare since day one!
WORD OF CAUTION:
IF YOU DECIDE TO PURCHASE PROPERTY RAN BY THIS MGMT JUST KNOW THERE WILL BE NO ORDER, REPAIRS COME FAR AND FEW IN BETWEEN AND 7 HOUSES ARE ON THE MARKET RIGHT NOW AND 3 HAVE SOLD WHAT DOES THAT TELL YOU?
WE ALL WANT OUTTA HERE!

This is a horrible company. They keep increasing the annual dues, but do not maintain the property as they stated they would. I have done all repairs on the outside of my townhome myself. When you call their office, the staff has an attitude and refuses to help. They don’t enforce the HOA by-​laws with the residents who blatantly ignore them and cause problems for the rest of the residents in the neighborhood. The landscaper they hired is a personal friend of one of the officers of this company. The grass is cut when it isn’t needed and the snow is ignored and the company keeps killing the trees. If things do not improve, there will be a class action lawsuit against them. I have lived other areas with lower fees and the common areas were kept better and the service was much better. All Nemanich likes to do is collect the money and ignore their responsibilities.

Our association is very eager to make a change. We are a five-​unit (yes, only five) association that is run by one person. Our association manager is a nice elderly man, some days willing to help out, other days just plain paranoid and wastes our time by telling stories (remember that one about when the mayor lived next door?) and poorly communicating about when things will get done (answers have varied between «a week» and «never.»)
We never had a proper «board» and when I moved in I was too young to care. Did I mention we never had ONE meeting in FOUR years?
Enough is enough, right? Another one of our neighbors took charge and began contacting management companies in the area. We all agreed that we wouldn’t mind paying slightly more each month if it meant better handling of our finances. After our neighbor’s research, it sounded as if the deal with Nemanich was almost sealed. She just had a few questions that they needed to answer.
Okay, you should get the picture by now: we wanted new management so badly that our standards were pretty low. Myself and this neighbor saw the poor reviews for Nemanich but forged ahead anyway.
But then after having several questions and e-​mails unanswered over the course of two months by Nemanich, we are looking elsewhere.
Initially they provided us a packet of information with financial statements and testimonials from happy clients. Those testimonials were incredibly outdated, one as far back as 2008. Have they had no happy clients since then? That’s a huge red flag!
I can’t speak for their actual services, but the lack of customer service says enough. I am assuming we weren’t worth their effort because we are a small community and were only seeking a financial takeover instead of paying more to utilize all of their services.
I was really hoping to be able to post a positive review on Nemanich after seeing so many bad reviews. Too late I guess.

This place is unbelievable. It is an absolute miracle that they are still in business.
When I first bought my townhouse, I went to the office to make a payment. When you walk in, there is a tiny peephole to talk to the receptionist. You would think you’re visiting the United Nations! Then, a gigantic dog appears at the window! It scares the daylights out of you! Completely unprofessional. And I love dogs! But’s it’s so unnecessary.
I absolutely hate calling there. They are the RUDEST people you will ever speak to. If I call with a question, they’ll respond with 1 or 2 word answers. They make you feel like your phone call is the biggest inconvenience of their day. When I say, «Thank you», they hang up. Will not say, «Goodbye» or «You’re welcome». Nothing. I have complained to the owner, Denise Nemanich but her response was, «Well, our staff may be rude but they get things done». SERIOUSLY??? She could care less.
Our Board is a disgrace, and I know it’s completely because of lack of management. I hate that I have to pay these idiots every month for talking to me like I’m a dog. What a joke of a company. Like I said, with their «people skills», I can’t figure out how they are still in business. Please stay very far away!