McDonald’s

I generally stop here on my way to church. The employees are friendly enough… but it generally takes forever to get my order. And they’ve messed it up a few times. I only go here because its the closest one in route. NO much else I can really say except «eh…»

I went with 2 stars instead of 1 because it is McDonald’s. you don’t go there for quality food or service; you go for fast food cheap. Unfortunately they miss the mark almost every time on the fast scale. Last night I waited for 30 mins after I had paid for my food for me to receive it. After I had paid for my food I was stuck at the first window due to cars in front of me so I talked to the girl in the cash window. I was rather impressed by the dedication when she told me «I don’t know why everyone has to complain when they wait; there are 2 other fast food restaurants in town and I am sure they don’t have lines». That was impressive. I waited 30 mins for my food and when I got to the window they started to give me the wrong food for one of the many cars that pulled out of line due to the wait. I corrected it and they got me my food and it was correct.
I have tried to let the owner know what is happening by filing a complaint at corporate and asking for a call but I have never received a call back from anyone. I figure that the owner not caring about this location is the reason that it is the pit that it has become. It will continue to survive in Johnstown due to the fact that there is really nothing else here but if you are in the area and want fast food, just go across the street to Wendy’s and you will save yourself about 30 mins of your life.

It’s clearly inconvenient to these people to take you order or get your food. This has to be one of the worst McDonalds on earth and the little redhead girl across the street is no better

McDonald’s is McDonald’s right? Not this one. I have never really complained about McDonald’s, but this one is just awful. If there are more than 2 cars in this drive through, prepare to wait a while. When I was going here the drive through took about an average of 15 minutes from order to food. I have gone through both drive through windows without a word being said to me. Not even a Hi or thank you. I once had ordered just a coffee and they told me to pull ahead and had to wait 10 minutes for it. I then thought, maybe if I go inside to get my order to go it will be quicker. What they will do is clear out the drive through then get to the counter orders so it took even longer. What’s really infuriating is when you have waited all this time and the food is not even fresh or hot. It sucks that I have to drive into Columbus if I crave a Big Mac, I have not been back to this McDonald’s in over a year due to the constant poor service. The McD’s I have been to in Columbus, I have never had any problems with. They are fast, fresh, and friendly.