The Honey Do Service, Inc.

I am very dissatisfied with their customer service and will never hire them again. Honey Do Service just lost 11+ customers. For several years, I’ve hired Honey Do Service, Inc. to do various jobs in my home and for my condo association. This is the first year that I have not been pleased with their work and customer service. For the first time in 2014, office staff stopped calling or e-​mailing to schedule work with me. They acted like it was my fault when their workers purchased the wrong paint and that it had to be completed a second time. When I complained that I was billed for both trips to the store, I was informed by the office staff in writing that it was my fault. Also, they stained my deck with a color that I didn’t approve, and I now have to pay to remove it since it in violation of the condo owner association policy.

After a bad paint job. They came back did redid it correctly doing a very good job!
Also the coupon was accepted on the first job it just did not show up on the invoice.

They like to mail $ 50 discount coupons for jobs $ 250 or more, but you have to let them know you’ve got the coupon BEFORE they give you an estimate! Only an idiot would expect a fair price under that condition! A better idea would be to stipulate only one coupon per job, give the estimate, and let the customer surprise you with your own coupon or not… or stop mailing the coupons altogether and let word of mouth be your best advertisement!