All Seasons True Value/Just Ask Rental

I unfortunately had a bad experience over the past week here. I called to have them order some blades for my Husqvarna mower. The small/​engine guy was very helpful, said he would place the order that day and should have them by the following Friday or Monday. That Friday I called and the woman I got said she couldn’t help me bc the small/​engine guy was out and wouldn’t be back until Monday. Ok, so I called back Monday. No blades, no explanation, said try back later in the week. I tried Wednesday then Friday. On Friday, the woman I spoke with was extremely rude. She seemed generally irritated that I would want to know an estimated date for the blades. She said try again Monday and maybe they’ll be here. At this point I’ve gone a week and a half without being able to cut my grass. I’d like to at least know if I need to go put the old blades back on or borrow a mower. As I explained this, she interrupted me 3 times telling me to just call back Monday. I asked her not to interrupt me and she hung up the phone on me. I prefer having a local business to help with this stuff, but after this experience I did some googling and found the blades on Amazon with free shipping. True Value will not be getting my business nor will I have any of my equipment serviced there in the future. The level of customer service here was truly disappointing.

Amazing & courteous service. This was one of the first local businesses I shopped at when I moved here two weeks ago. I needed a Uhaul truck and they were extremely helpful and accommodating even when I needed the truck overnight instead of a half of a day. I could not have asked for a better experience. Keep up the good work!

Local. Check
Friendly. Fact
Consistent. True
The only problem is they are consistently out of exactly what I go there to buy.
I can even see the empty spaces each time I go there to buy a relatively common item (twine, hatchet, concrete, ground clamp) so my first thought was that it was pure happenstance but as they say… fool me 4 times, shame on you.
Even if you too can’t find what you need, the free popcorn will ease the pain.