Lily’s Pharmacy of Johns Creek

OLD SCHOOL WINS AGAIN!
Yes, this is that old school pharmacy where you are on a first name basis with the pharmacist and she, actually comes around the counter to interact with you and share a laugh. Her name is Jennifer (Shannon), and she is a sweet heart. Dr. Shannon is Board Certified in Pharmacotherapy and her areas of special interest include anticoagulation, cholesterol, diabetes, heart failure, and hypertension management. Her specialized training means she has a wealth of knowledge and can easily answer many questions regarding your medications and the effect they may have on ytionour disease process.
When you walk into the door, you have entered the pharmacy. No wading through aisles of endless stuff just to get to the pharmacy department. You will find shoe supports, medical supplies, medicines and a pharmacist on duty. How cool is that !!
Also, pharmacy has it all including: drive-​thru, delivery, medication reviews, diabetes management, compounding services and more.
I love the warm and inviting seating area where you can wait for your prescription and keep your little one occupied with the toys provided.
Take time to browse and pay special attention to those handmade soaps. I’m considering the dirt and camo for my hubby because it smelled so good. The bikini scented soap had a nice smell as well. Even if you have no medication needs or concerns, you should just stop and say hello and welcome them to the neighborhood!

I can’t write anything that has not already been said about Lily’s Pharmacy. The owners/​pharmacists are such a delight to know. I mentioned we are new to the area and was so warmly welcomed and given referrals for everything I was asking, which was a lot.
Thank you, Unilocal! I went here based on the great reviews and I am so beyond pleased. I wish I could put up an extra star.

Jennifer–
Super nice people. Very helpful and fast. They also have these amazing soaps. You have to get one.

The Shannon’s are some of the smartest, nicest, hardworking and caring folks you will ever meet! Wish we had a Lily’s in Chapel Hill!

First class pharmacy! If you’ve read any of my reviews you know that customer service is my top priority. I’m ok if you can’t give me the food I want or don’t carry a product I’m seeking or cant accommodate me for whatever reason. But you should always treat your customer as if they are important to you. You know, realize that its a symbiotic relationship, something I believe Lily’s understands.
As I was waiting on a quote recently other people were being served with kind humility. The way we should ALL treat each other. I’m so happy to have a neighborhood pharmacy where you can actually see and interact with the staff rather than be shuffled through like cattle. These folks actually remembered my name when I went back the next day. At my previous place (that I had patronized for a couple of YEARS) they had no idea!
Welcome to the neighborhood, Lily’s, so happy to have you!

I am a proponent of supporting independent businesses. And there’s nothing better then being able to support a business that is truly work supporting. If you’re tired of impersonal service then Lily’s Pharmacy is a must have try.

Imagine this, you call a pharmacy and a familiar voice who actually knows you by name, answers the phone. The pharmacist and the people working there answer your questions immediately without putting you on hold for 10 minutes. Imagine having an insurance issue resolved quickly and efficiently by the pharmacist or staff. Imagine having complete confidence that you and the health of your family is in excellent hands. Well, imagine no more because that’s what you get at Lily’s Pharmacy. A family run business with the personal touch. No more big chain pharmacies for me. Lily’s Pharmacy has everything I need and more, including delivery service! Thank you Lily’s Pharmacy!

As someone who helps small businesses with their sales and marketing efforts, I know when a small business owner is doing everything right. That’s Lily’s Pharmacy.
The owner of Lily’s Pharmacy is Jennifer Shannon. She named it after her daughter, Lily. :)
First off, in an era where pharmacies are tucked into the corners of big box stores like Walmart and Target, I never even knew my pharmacist’s FIRST name let alone their last. Secondly, I really never dealt with the same pharmacist and there was such high turnover among the techs, it was really a very impersonal experience. They didn’t know me at all.
Lily’s has the look and feel of a pharmacy from a bygone era when you actually DID know your pharmacist. A long time ago, your pharmacist used to know you, your children, and probably a little bit about your health history. They actually cared about how the medicine they were dispensing affected you. Did it work? Do you feel better? By opening Lily’s, Jennifer is recapturing this pharmacist-​patient relationship and she seems determined to bring back a very personal experience to getting your prescriptions filled. So refreshing!
Did you ever have to ask the pharmacist a question you didn’t want the world to overhear? Lily’s has private consultation rooms so you can discuss personal matters related to your health in private. How great is that?
They deliver. That’s not something I’ve tried yet because I live within walking distance of Lily’s but knowing it’s an option is great.
They don’t get frustrated working with your insurance company. Several times I have had a pharmacist be somewhat hostile to me because they have had to spend a lot of time with my insurance company sorting out what’s covered, etc. Like it was my fault or something. Anyway, they understand this is the nature of getting prescriptions filled and dealing with insurance companies. They handle it flawlessly.
Switching is easy and they will help you move your prescriptions from another pharmacy.
Finally, they care. It’s refreshing to find a pharmacy like this and you feel like you can ask them just about anything.
I cannot recommend Lily’s Pharmacy enough. They are great!

I had a wonderful experience at Lily’s this afternoon. As soon as I walked in the door, I was welcomed by the two friendly pharmacists. Setting up an account with them was a breeze, and I love the delivery service… what a convenience! I also chatted with one of the pharmacists for a bit about some of the over the counter children’s medicines, and came away feeling very well-informed…thanks Dr Shannon!
My son was entertained as well since they had toys/​activities for young children to play with while I got set up… another employee even sat and chatted with him about cars and superheroes for a bit :)
I highly recommend switching to Lily’s…no more «big box chains» for my family!