Steve Sapio – State Farm Insurance Agent

I really like them, everything has gone very smoothly with our insurance.
However I have so much trouble getting in touch with them over the phone.
They call me with questions and leave a message, and I try to call back, but the phone is either busy or I have to leave a message… and the last message I left was never returned.
Very nice people in person, but they need to work on their phone/​messaging issues…

My experience with Steve Sapio — State Farm Insurance Agent has been fantastic. I transferred my existing State Farm policy when I relocated to Maryland from Utah to Steve, and the level of service I received from his customer service representative, Fonteyn, has been excellent.
When I moved to MD I was in a pickle as I needed to hurry up and register to vote before the registration cut off. While doing this at the (terrible) MVA, I failed to provide the MVA with my updated insurance information. Well if you have no experience with the MD MVA, they are a bunch of scam artists. By failing to provide them with my MD insurance card, I was immediately assessed a $ 150 fine, and accrued additional fines of $ 7 per day. The kind folks at the MVA did not inform me of the fine, and I was only notified when the MVA decided to do an audit and send out collection notices.
While I was properly insured in MD, the work required to have the fines forgiven is not simple. Thankfully Fonteyn knew the the magic procedure, and helped me correct the issue with the MVA, no fines paid. I could not be happier.
I would strongly recommend this State Farm Agent if you are moving into the MD area, and are in need of a new Agent.