Gerber Collision & Glass

John Lasher and the team at Gerber did an outstanding job on the repair of our vehicle. It wasn’t damaged much but after they worked on it, it looks and sounds 1000% better. They kept me informed the whole way through the process With texts and phone calls. Would definite use them again if the need arises.

I visited this establishment after reading the reviews here on Unilocal.They have exceeded my expectations. John Lasher kept me informed every step of the way, and walked me through the process. He is the reason I gave 5 stars. His communication was impeccable and very professional. I received general text, but John also went out of his way to call to let me know exactly what was taking place with the rebuild of my car. I wished they did more than collisions because I would make them MY auto place. Hopefully, I would not have to visit them again, but if I am ever in need of this work again, I am going back to Gerber in Jessup, MD. Thanks John and all the team who put my car back to its original state. If I could give 6 stars I would.

I never thought that a car repair process would be so stress-​free and pleasant.
Obviously, the experience was stressful because I had just started work and now my new car was damaged. However, the people at Gerber Collision were efficient, professional, and friendly from beginning until the end. When I first walked in, a female receptionist, a man (whom I didn’t catch his name), and Ben were polite and assessed the damage quickly. Jeff from Geico and Jerald from Enterprise were both present promptly at 8am. I secured an excellent weekly rate from Enterprise (located on Assateague drive) and Jeff didn’t downplay the damage. I was out within 30 minutes in a rental car.
As my car was being repaired, Gerber called me once to give me an update while the Geico rep called me the very first day to give me an estimate of the repairs. The lady on the phone was very polite and informative. Gerber was able to honor their original time frame estimate and was even able to meet me early (right before 8am again) so that I could get to work on time.
In terms of the quality of the repair, I may have to give an updated review months or years down the road since the true quality of the repair cannot be assessed during the short term. However, upon careful inspection when I picked the car up, the car looks just as good as new. Gerber also offers a lifetime warranty, which gives me a piece of mind.
I recommend Gerber to all Geico customers who are in need of an honest and efficient body shop.