Sanitary Valet Tailor

Staff doesn’t even acknowledge you and when they finally do are extremely rude… I will gladly take my dry cleaning to someone who acknowledges and respects their customers

Great service, was done very quickly and perfect condition. I had some warnings via Unilocal about who to speak to. Luckily I got the person who I was supposed to go to. Very personable. Awesome experience: a man and his dog walked in nonchalantly. She waited until she got my measurements then gave the dog some treats and said hello. It looked like a daily ritual. Very cool! I’ll be back.

Worthless.
I went in on a Wednesday with three shirts. The guy at the counter didn’t bother to look up or acknowledge me but eventually got around to asking when I needed the shirts. I said Saturday is good. The guy says Friday night. I go back Friday right before they close and the same guy says the shirts aren’t there. Good thing he volunteered to have them ready a day earlier than I asked.
Bad service, bad attitude and a terrible name. The guy across the street is much better.

On Friday, I dropped off my suit and a silk blouse. Today, I picked up my stuff only to find:
1. my silk blouse not dry cleaned. The shirt still had a bit of my makeup on it. And it wasn’t even ironed.
2. my suit jacket torn on the bottom (picture attached).
When I came back, the elderly man who barely spoke English told me to come back at 5 to talk to the «lady».
She was nice. And she fixed it-​within 2 hours. Weirdly amazing. But I just can’t go back. It was too traumatizing. I just can’t risk something else getting damaged.

I have been using Sanitary Valet dry cleaners for a couple of years now and their service had always been friendly and my clothes are always ready on the day that they indicate on the dry cleaning tag.

Went here to drop off my sisters dress that needed to be ready for the next day. The man was EXTREMELY rude and gave us a very uneasy feeling. While walking down the street my sister had a feeling and went back to get the dress. When entering her dress was in a hamper! Will never go there ever again. Upsetting that places like this are still around-​where is the passion in what you do and costumer service?

The dry cleaning work is OK, but can sometimes take awhile. Make sure that you get Maria to take care of you because she is sweet and has a great memory. I can attest to the other reviews saying that the older man can be abrasive, but I think it’s just because he’s older and there is a slight language barrier.
The tailoring is hit or miss. I’ve learned that you have to go to an actual tailor to get good alterations. It will take at least a week or more on average to get a suit tailored — pants shortened and sleeves shortened.

Used them once. They said my one shirt and one pair of pants would be ready by 5 the following day. They weren’t ready and my shirt wasn’t even in the shop. Won’t use them again.

i’ve never had a problem with sanitary cleaners and i’ve been going there for 4 years. they’re considerate and efficient and Maria is great.

This is place is great… have done loads of dry cleaning here, alterations on bridesmaid dress and my husband’s wedding slacks, and trusted them with cleaning my wedding dress. No issues with any of these tasks. Maria is very friendly, but don’t forget it’s cash only and closed on Sun/​Mon.

After I calmed down, I went back and simple pointed out the stains and politely asked that they remove it. The woman gave me attitude and told me my coat was disgusting (oh really? I often get other people to vomit on me JUST FOR FUN) and said she did her best to get it out. But she didn’t really, as there were still stains. Also, if you don’t want to spend your days cleaning disgusting things out of clothing you should probably not get into the dry cleaning business.
Also, my brand new coat had threads pulling out of the buttons after it was returned. I promptly lost 2 buttons.

I am not even sure where to begin with this review because I am very angry at the way both my clothing and I was treated by the owners. When I went to pick up my 2 dresses, only 1 was there. There is a man that works there who is terribly brash. When I told him there were 2 dresses he said that there was only 1 and that I must have come by already to pick the other one up. I told him that this simply was not so and I became visibly upset. He started to laugh at me and make snide comments to another man in the store. I asked him politely to please assist me in finding the other dress and he said that there was no other dress, YELLING at me. He was a complete bully and I had done nothing wrong. He then told me that I could get the other dress but I was afraid to because then I would have no evidence for the other dress. He yelled at me and said «you cannot get the other dress!» and told me to come back on Tuesday when «the lady» or his wife was there. I was so upset, had to call my husband to speak with him and his attitude was totally different toward him. He obviously has very little respect for women.
When I went back to speak with the lady, she remembered me and remembered I had 2 dresses. She said she would do whatever she could to find the other dress. She then said that I was allowed to take the other dress when the man said I couldn’t. She said she was sorry for his behavior but I said it was inexcusable to lose an item and then to treat a customer that way. Though she was apologetic I was not forgiving.
Less than an hour later she called me and said the dress was there the whole time, it just fell off the hanger! This was so shady to me. I’m glad it was found and paid for so I don’t ever have to deal with them again. If you choose to go here only go in if you see a woman working there — avoid that mean man at all costs! The only positive I can give is that they are dog lovers. We brought our dog with us into the store and they did give her treats. But then again, do you want to go to a business that treats your dog better than you? No. Never again.

I had to sign up for Unilocal just to complain about them. I went there for 6 months and they are the nicest people to chat with and talk to.
However in the 6 months going there, they lost one of my shirts, shredded another and ripped the left collar button off of FIVE of them.
They denied ripping the shirt and refused to take responsibility for it. Even though the shirt had visible rips and machine markings on it and they said it was like that when i brought it to them.
However they had never cleaned a shirt that was ripped before, they would always put it aside and let me know about it when I came back to pick it up.
That’s a $ 65 dress shirt I had to throw away, another dress shirt they never found, and 5 that need new buttons sewn on.

I went here to have a suit jacket taken in. I’m a pretty slim guy and was looking to get a slim-​fit silhouette on the jacket. Instead of taking the jacket in on the sides, Maria put a dart in the center of the jacket. While that creates a tighter fit, it has the unfortunate side effect of creating a permanent 6 inch bump/​ripple in the back part of the jacket, so that you always look like there’s a giant tumor on your back… I ended up having to get the jacket redone at another tailor.
I do want to note that Maria was extremely friendly and very easy to talk to. I just wouldn’t take complex alteration requests to her.

Maria has a great memory: even though I was a few days late in picking up a bunch of sweaters and coats I had left there (ok, by days I mean weeks) and didn’t have my slip, as soon as I walked in she said «coat with the fur collar and the sweaters and the navy blue man’s coat» and she remembered the total I owed her. The prices are not the cheapest in town, but the place I used to go which had cheaper prices shrunk a coat I had. Good thing I have thinner friends who share my taste in coats. Maybe the cheapest isn’t always a bargain. And hey, they’re sanitary! That can’t be bad.

Maria & Peter do a great job getting your clothes cleaned & pressed. I always stop in for a cup of coffee and to say hello. They’ve never lost or damaged any of my clothes in the three years I’ve been going there.