Raymond Glass Co.

We have been using Raymond Glass Company for a number of years now and without a doubt they’re a top notch service oriented company with hands on owners.
Spencer Raymond is our primary contact and he always finds the means to make us happy, which can be a difficult task at hand. When things aren’t 100% Spencer and his fabulous team will always do whatever it takes to satisfy the customer.
Good job thanks.

I ordered a custom size and shape glass for my dining room table. They came to my home to take the measurements when no other company would. They delivered pretty fast although the cut was off by very little. They disclosed this themselves before leaving and took the glass back to reshape it and redelivered that same day. The staff was also super friendly.

Needed a replacement glass for my shower door. Raymond Glass provided quick service, friendly, showed up on time, highly recommended!!! So happy I don’t have to mop up water off the floor anymore… Thank You Raymond Glass! Will definitely use again for any other glass needs.

Don’t come here to get your windshield replaced. I came here and they did a terrible job. The rubber part was not glued on properly, you can see the glue and it does not look even at all. I don’t understand how a place that calls themselves an auto glass repair shop can do such a poor job. Also, their waiting room is the dirtiest place I have EVER seen. There is trash and huge dust bunnies all over the place, bugs crawling around. Really unsanitary. I cannot believe the employees sit in here all day long. I guess most people probably get dropped off but we only have one car so I had to sit there and wait. My advice: if you have a waiting area to offer to clients, make it somewhat presentable or at the very least sanitary.

Raymond Class custom cut a piece of glass to protect my marble island counter top. I provided them the dimensions and they wrote them down correctly on my receipt, but when I got home to lay the glass on the island top, I realized it was cut an inch too wide.
When I spoke with the owner of Raymond Glass, she offered to trim the glass to the correct dimensions free of charge if I took it back. However, when I explained that the glass was bending in my trunk on my way home from picking it up and that I wanted her delivery service (which comes to my area often) to pick it up and redeliver it, she essentially told me that wasn’t her problem. Additionally, given the company’s 7:30 AM — 4 PM hours of operation, there is no possible time for a working professional like myself to take the big/​heavy glass back.
In today’s time when customer service is of the utmost importance, especially in a service commodity business where there’s no product differentiation, I cannot recommend a company like Raymond Glass that is unreliable in its performance and makes no effort to take care of its customers despite its own faults. Please be wary of this company based on my experience. I hope this helps.

They have one of the best auto glass prices in the Jersey City area.
Raymond Glass are not limited to just auto glass repair. They do anything related to glass works.
Conveniently located near the light rail station — you can drop off your car and take a light rail back home.
The service is fast and quality is good.
Client service and attention to detail is where they didn’t score points. Dirt from the windshield replacement was left everywhere in my car. When you walk in to the office, a huge dog barks which made me uncomfortable. The way they took the order and explained the service made me feel that at Raymond’s customers are a bit of liability.
On the other hand, over the phone, it felt very different. And they promptly gave me a call when the job was finished.
Will I come back to Raymond Glass? The answer is probably — yes. Simply because their prices are hard to beat in the area.
Note — google maps show the location incorrectly. It is at the far end of the Communipaw Ave. Pay attention to the house numbers.