McMutt’s

Alli and her assistant Matt are my heroes. I was hitting depression because of 2 unexpected incidents that happened to one of my 3 shih tzus.
The first one was his herniated disk in his spine which happened abruptly and out of nowhere. I had 24 – 48 hours to take him into surgery otherwise he would have been forever paralyzed.
THEN 2 weeks later, he got a severe ulcer in his eye and had to go to surgery for that eventually. So within one month, my 5 yr old baby had to go through 2 traumatic events and surgeries…
Post-​op care is just as important as the surgeries themselves for the greatest success chance. This meant pretty much giving up my life to take care of my baby. This was especially the case with my lil one because he still doesn’t have control over his bladder and I had/​still have to express his bladder (basically «milk» him), with urine getting all over my hands sometimes.
It will take 6 months to fully assess his condition but he’s still not walking — though I see improvements every single day. In addition to this, he had to be on a cone for a month (with medication doses) for his eye surgery
To make the long story short, this was my routine:
1. wake up, take him out, make him pee (he poops on his own), climb back 4 flights of stairs (I live on the top floor of 4^th floor walk up), bathe him (urine is acidic so he will get urine scalding if not soaped off), dry him fully w/​blow dryer, put gold balm medical powder to prevent him from possible urine scalding because he does pee on himself sometimes since it’s totally involuntary.
2. Then take the rest of my 2 dogs for a normal walk and climb back again 4 flights of stairs.
3. Feed them but have to make sure I’m next to my middle child until he finishes eating and drinking. Only then I can put the cone back on since he can’t eat or drink while that’s on while I’m at work.
So by this time, I’m EXHAUSTED and I had to do this for a month, 1.5 months and mind you, every single day I had to run home and repeat all this because the doctor said that Qtip (the warrior I came to call him) can’t exceed 10 hours without his bladder being expressed (this can be fatal due to bladder infection, etc.) So I couldn’t do ONE thing I needed to do and I started panicking.
So by this time, I was ready to throw in the towel, I was so overwhelmed and I hit clinical exhaustion which started to turn into depression.
This was when I realized I needed serious help. I even though of giving up my 2 dogs for the summer and look for foster parents but I realized that Qtip needed his normal environment to motivate him to get better. After much consideration, I realized hiring a dog walker was my only choice.
This was believe me, my last resort because I had spent about $ 12,000 by now and was not recovered at all financially and I really didn’t think I would be able to find one that WOULD take on this case… but something HAD to be done, I had to give it a try.
I started my research, spoke to some dog walkers that frequent my neighborhood but they all just seemed too much about the «$$$$» which is of course understandable — it’s a business after all. However, if you’re going to open a dog related business, you HAVE to be an absolute dog lover. Plus, this girl I know raved about McMutt’s so I gave them a call.
When Ali and her assistant Matt came for our initial consultation, I was instantly relieved. They were so empathetic to Qtip, they both teared up when they saw him and believe me, you can’t fake these things.
To be honest, I was nervous about them meeting Qtip because like I said, I was quite certain that this would be too much for them… and was ready to hear something along the line/​s of «uh…this is way out of our range of service…»
But to my delight and surprise, they courageously took this on — it’s been 2 weeks now.
I have to say that I don’t write reviews — you can see that on my profile but I HAD to give a FULL REPORT on my situation for readers to see just EXACTLY what it was that they took on, in order to fully appreciate them and see the full picture.
I have been nothing but so impressed and thankful for them — you have no idea. They have exceeded my expectation in what I thought a true loving dog walkers will/​can do.
After our first meeting, I actually called Ali to double make sure that they were really OK with all this. I liked her honesty when she said that it WILL be challenging but that they BOTH wanted qtip to recover just for his sake at the very least. They have kept their word, exceeded their level of service, and genuine care for Q-​tip. Matt always leaves me text message giving me report, he even sent a picture he took of Qtip «standing» on all 4 legs w/​his hands helping him and Matt also gives my little one physical therapy which he doesn’t have to
Thanks Alli and Matt! I honestly don’t know what I would have done if I had not met you guys!!! Keep up your amazing work!!!

Ali is great and we trust her completely. McMutts comes highly recommended. As a note, I’m very picky about letting people in my house.