Laundry City

Terrible owner. He’s a grumpy old guy who doesn’t respect customers. I came at 850 and the place clearly says closes at 9. Yet he doesn’t let me wash and tells me to come back tomorrow. Will not be going back.

Sign on door is misleading as it closes at 10, not 11, and last wash is at 9. Owner is not friendly and didn’t allow us to do a load at 8:50.

I wish I could give this place no stars.
The hours on the sign says open until 11pm. It is 9:30pm as I write this. My fiancée and I brought a basket of towels to be tumbled in the dryer for our wedding. When we explained we only needed 15 minutes, the guy running the place refused to let us stay. Even when I asked if we could just stay as long as the customer folding her clothes he kept rudely responding, «no we are closed we are closed.»

I gave them 3 chances. If you expect your laundry to be done by the day they tell you, choose somewhere else. If you expect your laundry to be ready in less than 3 – 4 days, choose somewhere else. They are also the rudest people on earth.

Have you ever gone to a place and pulled up their Unilocal reviews, only to realize that it was too late? If I would have pulled up their reviews prior to going (1.5 star average), I probably wouldn’t have gone.
I had no issues — they have a parking lot in front, there were plenty of machines, the machines worked fine, and there were no shady characters (I’ve gone twice at 7:45am and I was the only shady character there).
I haven’t gone to a laundry mat since machines were $ 1.00, so I’m far from an expert on how expensive or inexpensive they are (I also remember $ 1 slices of pizza, subway fares, and comic books). They have 99 cent 20lb washing machines on Monday-​Friday from 9am-​3pm. Here are the prices that I remember:
20lb washing machine: $ 1.85 per load
30lb washing machine: $ 2.95 per load
60lb washing machine: $ 5.75 per load
Dryer: $ 0.31 per 8 minutes
They also have an 80lb machine — but who has 80lbs of laundry?!
Choc o Pain is right around the corner on Jersey Ave, so take advantage of the proximity and the 20 minute wash cycle.

I haven’t been to many laundromats, but I have been going to this place since the fire at Carolina’s. I give this place four stars and preface this whole review with the notion that it’s a laundromat, and you shouldn’t walk in here expecting to be waited on hand and foot.
The place always has open, clean machines. Every so often you find a sock in the dryer, big whoop. Everything is fair priced from the wash-​and-​fold to the wash and iron. Both are quick turn-​arounds. 10 pounds of laundry is right around $ 8 for the wash-​and-​fold. Guys you want a dress shirt washed and pressed: $ 1.25/shirt. Dry clean:$ 2.25/shirt. There are plenty of open spaces to fold your clothes. The only downside is the parking lot: it’s tiny.
As others point out, the attendants aren’t the friendliest but who cares… it’s a self-​service joint. Keep in mind that they aren’t there to wait on their customers and satisfy their every need — Laundry City is a laundromat. Not a restaurant. Not an upscale hotel. The attendants are there to provide general assistance. To everyone who says they’re rude, try chatting them up a bit rather than starting off a conversation with a complaint and I’m sure the demeanor will change.
Last thing, if people get ‘oil stains’ on their clothes — it’s fabric softner. Use less softner next time.

Been here a few times… all spaced far enough apart so that I didn’t remember the prior time. Recording this for my own benefit as well as for anyone else contemplating going here.
I recall the first time I went, I dropped off my work shirts for the wash/​press service. They returned them looking like they had been crumpled together in a pile, and had an iron run over the top of the pile.
More recently, took advantage of their somewhat longer hours to do laundry on two occasions. Both times the laundry ended up having tons of oil stains that weren’t there when they went in. I had thought the first time might have been a fluke, but the second time we told the attendant (owner?) working there, showed the huge oil stains, and pointed to the washers we used, thinking he might want to put a clean it or put a sign or something. He shrugged and did nothing.

Great special during the week 99 cents per 20 lb wash if you can make it between 10 and 3. never had any real problems with the equipment although sometimes machines are not working which I would assume happens everywhere. The space is big and there are a lot of machines to use. I have only used their services once when I had a couple stains on a clothing item. most was ok but there was still a stain when returned to me — might try somewhere else to see if it’s able to be removed. No really bad experiences yet and I’ve been doing laundry there for about a year. one time the card machine ate like $ 3 of mine and the man there (owner?) gladly paid for a few of my washes.

I had had some less-​than-​stellar experiences with Laundry City’s dry cleaning when I previously lived in Jersey City, but I recently moved back to the area and was feeling forgiving, so I decided to give them another shot. I brought in a silk dress that I needed dry cleaned. I pointed out some stains, but acknowledged that I didn’t necessarily expect them to come out.
I picked up the dress today. Not only did the stains not come out, but new stains were created by the stickers they used to tag the original stains. Whereas the old stains didn’t ruin the dress, these new, Laundry City-​created stains do — they’re gummy and dark, and have hair and such incorporated into them.
Won’t be returning, and really wanted to warn others not to bring dry cleaning here, especially delicate garments.

The owner was a douche. I walked in there and he just kept barking «close!» at me, even though there where 5 people in there. I asked him what time they closed and he said «Now!». I don’t know anything else about this business other than a guy that unfriendly doesn’t deserve my money.

I know there isn’t that many options in Jersey City, when it comes to laundromats. This place seemed great. I have been using it for a few months. As some other reviewers have noted, there is mold in the soap dispensers on the machines and some of the machines smell like mildew. I always smelled the machines before I washed just to make sure. I did my laundry a few weeks ago, smelled machines before putting clothes in, etc. After I got home, I realized that one whole load of clothes smelled very STRONGLY of vomit. I was horrified. Finding the time to do laundry is also a matter of juggling schedules, as I have a very young child. So, I felt like I had wasted my entire Saturday morning and not really gotten my clothes clean. I was so annoyed, I called Laundry City. The young man I spoke to seemed to understand, but said I would have to call back in the morning when the owner was there. I called the next morning and spoke to the owner. His English got worse as he realized why I was calling. I was really nice, I simply said, I’ve been doing my laundry there for months, I understand this must be a fluke. Will you let me drop my clothes off and will you wash/​fold for free? It seemed like a good compromise to me. He wouldn’t hear of it. Then he told me to come in and show him what I was talking about. So, I sent my husband in with the still-​folded laundry that reeked of vomit. The owner was snotty and refused to smell the clothes. My husband finally convinced him to wash them, but the owner said he refused to fold our clothes. So, they were wrinkled when we picked them up, plus, the smell is still there. I’m not sure if he even used soap. I have washed my clothes twice since then to get the smell out and it remains in certain items.
I cannot describe how disgusted I am at all of this. I will definitely not be going back here. If you decide to go here, you are really washing at your own risk. You never know what your clothes might come out smelling like.

I want to like this place because it looks really bright and clean, it has pretty good hours, and it’s so close to my apartment. But sometimes when I wash my clothes there, they come out still smelling dirty. I use detergent and fabric softener, so I don’t know how that’s even possible. But then other loads come out smelling fresh and clean, so maybe they just have inconsistent equipment. Also, there is black mold growing in the compartments where you put the detergent; I noticed the owners do actually try to clean them regularly, but I guess that’s hard to prevent. One time I went in there 45 minutes before the time they had posted for «last wash» (which is earlier than their closing time) and the owner yelled at me to hurry up. However, with so few options in the area, it mostly gets the job done.

Ruined my silk dress is what they did. I’ve been doing laundry there for awhile now with no major issues (other than the dryers are inconsistent in drying capabilities). So I decided to take some dry cleaning there since it was convenient and I saw that they did a lot of business. I brought in my dress on Mon and was told if I prepaid, I would get a 5% discount. The price was reasonable, about $ 18.00 for two dresses, and I was told I could pick it up Wed. I came Wed night and of course, the sign on the wall says that the company will not accept responsibility for damaged articles after they have left the premises. So of course, I check my clothes. And I find streaks of white and strange marks all over my black silk dress. I spoke to the person on duty («T») and he said that he could order a «re-​do» to which I replied, will that make it worse? He said he didn’t know. I said, well, I would like to speak to the owner and he told me the owner didn’t have a phone number and he only came in the mornings (how convenient). So meanwhile, I am trying to remain civil, because I know it’s not «T’s» fault. So I tell him, well before you «re-​do» anything, I want to talk to the owner. So «T» takes down my number and name and says ok, I’ll leave him a note. I end up leaving both dresses there because there is no way I am going to get stuck with the «well, you removed it from the premises» excuse. And I asked for my receipt back as well, so that at least I would be able to come get the dresses if Mr. Eric Pearlman (who on
is refered to as Eric Pearson — who knows what his real name is — they got awful reviews on that site too) will ever call me back.
Long story short, don’t buy anything dry clean. Up until now, I have actually hand washed all of my dry cleaned clothing and for some reason, I decided to have this dress dry cleaned. It was brand new, never worn, and I thought well, I should do it right since Banana Republic wants it dry cleaned. And look at what happens. I should’ve just handwashed it. This will be updated once Mr. Pearlman/​Pearson calls back.