Las Americas Restaurant

I really tried to give this place a try. The food is good but their customer service is awful. I ordered from here twice in the past 2 weeks. The first time I ordered for delivery; asked for a sandwich and a strawberry/​banana smoothie. Delivery took over an hour, but I didn’t mind waiting since I ordered with enough time to build up an appetite. When the order arrived I got a banana smoothie, when I called the restaurant the lady said they ran out of strawberries so she replaced my order. WHO DOES THAT? I told her I should have received a call asking if it was ok to replace my order. She simply said, «maybe, but it’s been busy.» So this morning I decided to give this place another try. I called in on my way to work to order 2 sandwiches for pick up. The lady asked if I wanted everything on it, I told her I wanted lettuce, tomato, and mayo. She asked if onions were okay, I said no. When I arrived at my office I saw there was cheese. I don’t eat cheese. So I called in and spoke to the lady, who tried to argue that I was wrong, that I didn’t say no cheese. No, I didn’t but I did say I only wanted lettuce, tomato and mayo. Instead of being apologetic, she blamed me for her mistake. And instead of replacing both sandwich she offered to replace just one. When I asked to speak to a manager, she said he only arrived after 2. When I asked his name, she said she didn’t know her manager’s name. Yeah, ok. The people here are INCOMPETENT IDIOTS who do not know the meaning of customer service. The food is alright, but definitely not worth the horrible experience.

Dominican flavor to the max! In the mood for great Spanish food, then this has to be a stop for you! I generally pick up whenever I am in JC Municipal Court but today we ordered for delivery and despite the fact that there was a hiccup (went to wrong bldg) they were very amicable in sending the delivery back out– the delivery guy was apologetic and extremely kind! Now, for the best part… la comida!
The Cuban Sandwiches are juuustt right! I get them often but today I ordered a Mofongo con pernil and they have certainly won 1^st place in this category for me! For all of my non-​Latino foodie compatriots, Mofongo is fried plantain which is then smashed and seasoned. If you like they can add pernil (roasted pork), Shrimp or Cbicharon de cerdo (fried pork chunks). Ask for a side of gravy which is the sauce from either the chicken stew or the beef stew– so good! It’s a FRESH and Soft Mofongo to die for!
A MUST TRY! Enjoy!
Cash only and there are tables for eating in:).

Great restaurant!!! Place is clean. People are nice. Prices are cheap. Food is EXCELLENT. Decent serving sizes. Open on Sundays. Love, love, love this place! Pernil is amazing always. Large combo is $ 6. Did I mention how good this place is???

Really good Journal Square restaurants need more of a Unilocal presence, and Las Americas Restaurant definitely falls into this category. I hesitated to enter this restaurant because its name was so similar to a health ordinance nightmare on Grove St., and I was concerned that the two were affiliated. But this place is such a wonderful find and I feel like such a fool for not having braved it sooner!
Las Americas Restaurant advertises «Hispanic and American Food», and they serve everything from standard breakfast sandwiches, to consistently delicious Spanish/​Hispanic/​Latin American fare, and even collard greens and an adobo-​seasoned mac and cheese, to burgers and fries. Ok, so the menu is definitely all over the place. But I highly recommend visiting the restaurant in person and sampling their daily specials and also their yummy fried snacks (empanadas, plátanos maduros, papas rellenas, etc.) The prices are GREAT, and to my immense relief and gratitude, the restaurant is always kept extremely clean!