Grove Street Bicycles

I called these guys as my wife’s bike needed twerking before the 5 borough ride. They told me to pop it in and they would try to get it sorted within a few days which was fair enough.
Took it in. They did it there and then and were extremely helpful and professional. I can;t rate these guys highly enough for their help and support.

I first bought my bike in when I needed a new a tube one day. Their pricing is comparable or better to other shops in JC and Hoboken, and better than that of any NYC shop.
The staff are both friendly and kid-​friendly. They commiserated with my four-​year-​old son over the fact that no companies make «manly» children’s bike baskets. They offer a trade-​up program for any kids’ bikes you purchase, which is awesome for the 3 to tween set.

This place is a joke. Come in and was greeted by some blonde, hipster, hat wearing Brooklyn transplant. $ 75 for a minimum tune up going all the way up to $ 250? $ 700 starting line up for a touring bicycle? Jersey City was a city built by the hard working Asian communities from the Far East, to the ME, to South Asian communities, all of whom made sure every dollars spent/​earned was worth it. It’s a shame to see such shameless pricing. For instance a cowboom schwin road bike was priced at 2.5x what it would be online. It’s just not about quality and location. IT’s about greed.
Terrifying to see my city become a target of NYC speculation

Helpful staff! Came in and just did some window shopping while my friend got his bike fixed. They had lots of people in and out on a Sunday. Most bike shops around here are closed on Sundays so Grove Street Bicycles gets all the business.
My buddy cracked his rim and was able to by a similar rim, used but in good condition for only $ 10 through one of the staff.

The guys at Grove Street Bicycles are great. I ordered a Thule roof carrier and not only did they make sure that all of the parts were correct but they installed it for me. Their friendly staff was thorough and helpful through the ordering process and installation was a breeze. What a great experience!
Highly recommended!

I recently purchased a bike from these guys and had a great experience. Everyone I encountered here was friendly and knowledgeable. My bike order was a little bit later than I had hoped, but when I called and was a little upset, Bill was so helpful and polite that it made up for it. Some salesmen really screw up when dealing with upset customers, but these guys were so kind and helpful that I couldn’t be upset.
Some other reviews find that this place is overpriced, after doing a lot of research and even looking on Amazon, I found that their prices were fair.
My only minor problem was that when I went to go pick up my bike, one of the guys says quietly «who put this together?» and took my bike downstairs for another 15 minutes leading me to believe I could have walked away with a poorly put together bike, but I’m glad someone caught it
Overall good experience! I’ll continue to go here for any bike needs!

Cool little shop; great folks running the place; nice array of new bikes from good manufacturers (I’m a Giant fan!).
Good selection of parts & accessories and very willing to order anything not on a shelf.

So I returned to Grove Street Bikes to let them know I am unhappy with how my new bike is performing after just 15 months and about 1000 miles. I asked for a trade-​in deal. They offered me $ 150 (bike cost over $ 500 new). I don’t see that as a good deal at all. The «free tune-​ups» seem like a snake oil deal as what I really need is wheel straightening, brake adjustments, cable lubes and the list goes on: more like a $ 75 tune-​up. Crazy I think. It’s a bike guys, wtf? I guess these owners have beach houses they have to maintain because my bike should NOT cost me $ 700 a year in maintenance and accessories.

Update on my review…
I called Grove Street Bicycles and spoke to Nelson who was very nice and helpful. I did receive a refund for the broken bike they rented me.

The rating says my experience with them. I am almost a beginner in cycling and I think they do a good job in terms of answering your queries and guiding you in your hobby. They all seem to love cycling and it shows in their work and knowledge about it. Pricing is a little steep but it’s ok if they are doing a good job.
Only con is that they don’t sell TREK.

I love this place, friendly staff, reasonable prices and a lifetime gaurentee for your bike… Super excited to get my new wheels today.

Thought I liked the place until today. Had my bike overhauled. Finished in one day for a fair enough price. Called me Monday to say it was done. Couldn’t get there yesterday. Had to hire a cab to get there today but the CLOSED sign in door. Manager came to door and said they were closed Wednesday. I offered him cash –more than the cost. But he couldn’t or wouldn’t oblige. Cost me $ 25 and a bitter taste

I’ve had multiple issues with this place, but they’re the only place in town. Sometimes you’re stuck with them. I once exchanged an item for less expensive merchandise, and they tried not giving me my change and argued with me (but the prices were listed on the items themselves, so they eventually relented). I.e. they tried to steal my money.
I got a bike repair, which took two weeks longer than they said because «they were waiting for the part to come in,» but when the repair was finally done they tried charging me an extra $ 10 because they ordered a different part than the one we agreed they would order (the part we were supposedly waiting weeks for). I.e. I was lied to and they tried to overcharge me.
I picked up my bike from another repair, and noticed that the tire was flat when I left the store. I went back an hour later and they blamed it on me.
I also had a wheel that was wobbling around immediately after they replaced the flat, and fortunately they fixed the wobble for free – but only after I flipped out and pointed out that they literally had just worked on that wheel.
I’m pissed of right now because I dropped off my bike for a simple repair, and they said it would be done yesterday and it was not. They said it would be done by the morning today and it was not. They said they’d call me at 7 and tell me that I could come pick up my bike. It’s 8 and my bike’s still not ready.
I’ve been insulted once or twice by the staff when I went in there wearing my work clothes. One or two or three of them are hostile to yuppies.
Take your bike somewhere else if you can. I’ll even give you a ride, now that my car’s fixed. There are a couple of cool guys that work here, but the scumbags outnumber them.

These dudes are dope.
Super nice staff. They are all CLEARLY cycling enthusiasts and provide excellent, unbiased advice.
Dont believe me? Check all the open wounds on their limbs from eating the pavement.
Still dont believe me? They tell you «see you on the road» when checking out. Really, still dont believe me? Then go rent a Citi Bike with the rest of the «Squirrels and Turkeys.»
Without mentioning the other cycling shop in the Heights, this is the only one in DT JC, which is more convenient for most… but they charge like they know that.

These guys are the best people to buy a bike from, hands down… They live, breathe and eat this shit… Who else would you wanna buy a bike from??? I deserve the best, don’t you??? Lol
Seriously, these guys are excellent for your biking needs, I just got a bad ass Mountain bike from there yesterday… The Owner «Rod» has been biking as long as I can remember. Great people.

I visited this shop on a ride, and was pleasantly surprised by the quick service. They were busy, but they had time to make sure I got what I needed. They saw me with full gear so they knew that I wanted to be in and out in a jiffy.
My metric: I buy a spare bike tube and various accessories at every shop I go to (you can never have enough). I see what questions they ask and how they interact to make sure that I’m taken care of.
They have a nice stock of mid to high end bikes. They super focus on the good stuff, no junk here. Nice.
I’ll update this when I buy a bike from them or get something serviced, but so far, so good. 4 stars.

I really want to like this place, but their prices are way too high. I went in to see about getting a bag for my bike and they want $ 100 for it and another $ 50 for a new rack. I went on the Internet and found it for almost half the price.
I went to Jersey Cycles and got the bag I wanted for $ 55 with no one trying to upsell anything.

Way overpriced and unless you are a pro athlete in the biking department, I would not go here.
It seems as they want to up-​charge on absolutely everything and on top of it, they charge an installment fee. I think they are the only store in the neighborhood– therefore they can get away with it.
Instead of looking for a solution, they told me «biking is an expensive sport” — I just wanted a few tweaks done to my bike, (which I got done at a Brooklyn bike spot for $ 15 within 10 min). I walked out feeling very annoyed and not well taken care of.

This guys are awfull! Staff is unfriendly and unhelpful, they overcharge for their services and do sloppy work :(.
I will never give them my business again! :(

Stopped in on a Sunday with my mountain bike to get the rear tube replaced (after a staple made sure to ruin my ride). The folks are friendly and attentive. Even with many other customers milling about, the staff ensures everyone is being helped. I was easily asked about 3 times if I was being helped.
It’s a small store front so space is limited… still I liked the intimacy of the space. Nice selection of bikes and from what I overheard, knowledgeable people selling bikes and gear.
For a new tube and labor, my bill came to $ 15 which I thought was reasonable. I’ll be back for all my mountain bike and road bike needs!