Temple ReadyCare

I didn’t consult Unilocal before my visit, just choosing this urgent care for convenience of location. Seeing the poor reviews, I’m compelled to review my positive experience.
My 8 year old had an infection in her finger that concerned me. They gave us treatment options, did what was needed & had us out in under an hour. We saw the Physicians Assistant, Lisa Kuehn. She was excellent as was the nurse, Susan, who assisted her. Pleasant front desk & triage. Clean facility. No complaints.
*1 minor note– I had to use my debit card even tho I wanted to pay cash because they didn’t have the money available to give me change of $ 25.

Went here today and all of the staff was friendly and kind. Was in and out in under thirty minutes. This will definitely be my new local urgent care.

If you dont feel well this is the place to be seen really fast, ever time iI had to go their I had nothing but grear service

I recently came into urgent care for rash that I was having. Let me start off by saying this will be my last visit. I would not care if my arm was hanging out of its socket… I would rather drive the extra distance to another facility and avoid this place. Firstly, the nurse was very polite and answered my questions with concern. If she were the one taking care of me then this would have at least been a 4 star. However the Dr. I had was EXTREMELY rude and did not give a care in the world. He was very short with black hair. He was not thorough and was disconnected the entire appointment. You would have thought I was being a nuisance of somesort. He was mumbling and at times I could not make out what he was saying. He had the personality of a snail and was completely disengaged. In fact we made my situation worse by aggravating what was going on. The prescription he gave me made my situation worse. He did not explain what was going on in detail and I felt worse when leaving. I explained what happened at this facility to my family member. I was not given anything to clean up after my examination which my family member had said should have happened. Two days later I was feeling even worse. I finally had the opportunity to see my primary physician who went in full detail as to what was going on and I told her of my experience. Just one day after seeing my physician and her recommended prescriptions I have feeling 10 times better. Going to Temple ReadyCare was the worst decision I ever made and was a complete waste of money. Please save yourself the trip and DO NOT attend this facility. They have no idea as to what is going on.

Avoid like the plague. I was here twice. Over an hour wait both times. Then they take you room to room so you can wait. And wait. And wait some more. This is expected at urgent care facilities, but I expect to be tended to after waiting for so long.
The first time I came when I had the flu. This experience wasn’t as painful aside from the wait. You would think everyone who worked there had a dog die on them that morning. Other than that, I was diagnosed and got my medication.
The second visit was a disaster. I broke my wrist in two places, yet somehow they forgot that every time a nurse or doctor yanked it around. I had to pee in a cup to make sure I wasn’t pregnant. Mind you, I only have one hand and don’t have the ability to unscrew anything. When I asked the nurse to unscrew it for me, she told me to «figure it out.» It wasn’t like I peed in the cup yet.
I assume it was Dr. Abraham who saw me this go around. He was rude, miserable, and didn’t give me any information after he looked at my X-​ray. The girl at the front desk came back to put a cast on me and asked, «Did he even tell you anything.» I said nope. I guess it’s common knowledge he’s pretty useless. The girl had to tell me to wear the cast and not take it off, ice once and a while, etc. She wasn’t even a nurse yet she was the one explaining everything to me! Since I already had a cast I purchased the night before, I made sure to ask if the new cast was covered by insurance. She said yes, otherwise I would have bought one on my own. A month later, I received a medical bill for $ 106 for a stupid cast that runs for less than $ 35 online. Unreal.
On top of everything, I was clearly in a great deal of pain and was prescribed Ibuprofen. Uh, thanks that will help with the pain. When I saw an orthopedic he was shocked at the lack of care and knowledge I previously received.

I had been bitten by Something and I didn’t know what it was. I came in on a Thursday and the front staff were really friendly. They collected my information and accepted my insurance. The point were I was called in the back my experience went bad. I was escorted to a room to wait for the doctor to see me. I waited for a few minutes where a male doctor came rushing in. He was very rude and barely allowed me to talk about my condition. He assumed what I had quickly and was blown away how abrupt he was and his rushed care or lack of concern he had. I felt really uncomfortable and he left the room with out prescribing me anything but just a suggestion on taking over the counter drugs. I always go to this location for minor issues. I may be making a trip else where for better care in the future.

The total time I spent in this office was only 25 minutes. The woman at the front desk was extremely pleasant as was the nurse who took my vitals. I saw Dr. Abraham who was quick and polite and prescribed me a much needed anti-​biotic. I think I spent more time at Walgreens filling my prescription then at Ready Care. It was a wonderful experience and I would definitely recommend!

Pretty good. I was the first one there at nine a.m. and I sailed through the admission and triage process. My ailment was not that super complicated — poison ivy/​oak/​sumac — and Dr. A. got me fixed up and on my way in no time. 45 minutes start to finish, they email the prescription to the Acme next door and the process is pretty seamless. The co-​pay is the same as my ER co-​pay (it somehow went from $ 35 to $ 50 recently, that’s KHPE) and it’s much quicker than the ER or calling/​making/​waiting for an appointment with the PCP.

Took my teenage daughter here, on a Sunday. The ladies, behind the desk, were wonderful. Dr. Abraham, needs to work on his bedside manner. He was horrible! I agree, with the other person, who commented about him. My daughter, has been a patient of the Temple Health System, since birth. Never going here again! Treated us like we were a nuisance.

I checked in at Temple ReadyCare at 1:15pm with only one other person ahead of me in the waiting area. The woman who checked me in was short with me and my mother, and loudly mentioned not knowing when she would get her lunch while we were trying to figure out what she needed from us. My wait to be taken back to the triage area wasn’t long … probably 10 minutes at most. The girl who did my triage was a lovely young woman who was sociable, concerned about how I was feeling, and even went so far as to get me water knowing that my cough was painful and troubling. If not for her … I would give 0 stars if I could.
Then … the wait. My mother and I sat through 2 full infomercials about aging necks as well as the benefits of having a generator hooked up to your house. We also got to sit through a full show about a couple getting swept away during a flash flood. The one triage nurse came in periodically to check on us while we waited, and continued to bring me water … which was a godsend as the thermostat in the room was set to 83°F upon our arrival.
Around 2:45pm the physician, Dr. Abraham, finally came in to see me. He immediately fired off an excuse for his extraordinary delay. I was grateful to finally be taken care of, but fairly upset by his general attitude towards me. His bedside manner was awful. He treated me like an inconvenience, and everything he did was accompanied by an audible annoyed sigh. He didn’t even make it subtle … it was loud, made me uncomfortable, and made me feel as though he couldn’t be bothered to care one bit about how genuinely sick I was feeling.
2:59pm rolled around and at that point he handed me my discharge papers. I walked out of the facility feeling extremely dissatisfied with the amount of time I spent waiting only to be sighed at, and to have the doctor spend less time in my room than the triage nurse. Consider visiting another facility if you are in need of medical attention.
EDIT 2÷27÷14 — A representative for Temple ReadyCare gave me a call and was very apologetic on behalf of the facility for my experience. She told me that my concerns would be addressed, and that she hopes in the future I will not feel disinclined to come here for urgent medical care. I greatly appreciated their reaching out to me and their attentiveness to feedback on the facility.

The ONLY reason this place is getting 2 stars instead of 1 is because of the extremely nice front desk and triage people. The doctor I saw was Dr. Baron. She had quite possibly the worst bedside manner ever. She didn’t listen and cut me off only to repeat back what she thought I was going to say but was not at all where I was going. She came back after lab work was done and sounded cocky because her suspicions were correct and then proceeded to tell me why by repeating back the completely wrong medical history he had made up in her head while I was talking and she was busy not listening. Never again will I go here. I do not recommend this place for anyone, just go to Abington ER. They are just as fast and by FAR much more polite. If it’s for a child, St. Chris urgent care is right up the street and again FAR superior.

Over the holiday weekend, I woke up with terrible congestion and a headache. I didn’t want to wait to see a doctor but my doctor was closed for the holiday. I went to a different urgent care place first and left after waiting for 20 minutes.
I did a Google search for urgent care in Philadelphia and found Temple Readycare’s website. I called them and they said they accepted my insurance. That’s all I needed because it was them or an ER. I drove over to Jenkintown and was very happy that I did.
Everyone was friendly from the receptionist, to nurse, and surprisingly even the doctor (rare these days). After asking the standard medical history questions, she checked me out and listened to my lungs. She diagnosed me with Bronchitis and gave me a few suggestions. Besides antibiotics, she told me of some OTC medicines to help the symptoms.
From the time I walked in the door until I left was less than an hour. The doctor took her time and explained different stuff. She even apologized that the position of the computer made it hard for her to look at me while she took my history and that she missed paper files.
I would definitly go back to Temple ReadyCare next time I needed a doctor and my PCP was unavailable.