They seem to be doing a decent job with getting my daughter’s teeth straight. The waiting room is always packed but they get you in on time. They call in numerous kids at once, so it’s like herding cattle, but it works. Very clean office and they do payment plans do all good. The waiting room has coffee and cookies in case you are still half asleep like I was, and the staff us friendly. They call you in after to explain what they did and what your kiddo needs to go to maintain the work done. There is an area for little kids to play in so feel free to take them along.