Jefferson Quick Lube

The good — My oil change was completed in the 10 minutes advertised (I was first in line) and the price was about what I expected at around $ 45 for a synthetic blend.
The so, so – While checking out, I asked if they had rotated my tires, a service they supposedly include with their oil changes, but was informed that I hadn’t asked for this free service. It didn’t take a master mechanic to look at my tires and see that they needed it but I suppose the mechanic was right. I also didn’t asked for a new oil filter so I guess I better go see if it looks shiny and new. There was no de-​briefing on how my fluid levels checked, whether my brakes/​tires looked shot or even if it was time for a new PCV valve.
Bottom line — Communicate your desires better than I did and ask lots of questions. I’ll try them again to see if the mediocre service was a one time thing or a standard practice because I really, really want them to succeed! This area needs good businesses.