Culberson House Bed and Breakfast

I’m giving The Culberson House 2 stars, when I really should be giving it 1 star. Here is the story of how the Culberson House and its owner nearly ruined our weekend.
I booked a room at the Culberson House B&B as part of a Christmas present to my wife. I researched all of the B&Bs in Jefferson via TripAdvisor, looked at the available dates, and decided to book a Saturday night stay at Culberson House via their website. My reservation was processed and I received an email confirmation of my reservation along with a confirmation number. Seamless, no? Well, apparently it was too good to be true.
We drove the 3 hours to Jefferson, Texas and were eager to check into our B&B after a brief picnic at Caddo Lake. We pulled in front of the B&B and walked inside. No one was there. We looked around a bit, hoping that someone was just out of earshot. Nothing. I call the contact number left on my confirmation email. One ring and it goes to voicemail. I leave a voicemail. 15 minutes later, we get a call from the B&B owner.
She was out of town and thought there were no reservations. In other words, we were stranded 3 hours from home with no place to stay.
The owner said that she logged into her reservation portal and showed no reservations. I not only had an email copy of the reservation and reservation number, but I also went to the B&B’s website right then and there to confirm that it showed the room I rented was booked. It was. By me. The owner scrambled and said that I should check out another B&B that was comparable nearby. Not a reservation transfer. No no, that would be too helpful. She texted me a phone number. That was it. Thank the Lord that we weren’t from out of state and stranded.
Also, she said that this B&B served breakfast, while Culberson did not. You heard that right. A Bed and Breakfast without breakfast. Isn’t that just a B?
Now that our plans were shattered, we said fuck it and decided to walk around Jefferson and then drive back to Dallas. We were incredibly disappointed with the Culberson House B&B and the owner. My recommendation is to go with another B&B in Jefferson. Perhaps one with more experience that is locally owned.
GOOD: The place is beautiful.
BAD: Literally everything else.