The UPS Store

My partner & I visited this place on Tuesday, July 12, 2011 at 11:14AM. We just came here to drop off a package that was already sealed and had a prepaid label on it, so there was no financial transaction on our part and we were there very briefly. There were no other customers in the store at the time of our visit. There seemed to be only 1 staff member there and it was a 40-​something, blonde, average height, average muscle build woman (with glasses I think).
PRODUCT: The place looks well stocked with shipping supplies at first glance. We didn’t buy any, so we didn’t really look at them.
SERVICE: When we walked in we saw a lady in the back working. We proceeded to walk up to the counter and sat the package on the counter. She yelled out to us from the back and said she’ll be with us shortly. We waited a couple minutes. When she came up to the front she asked my partner to put the average-​sized package on the scale for her. Then she scanned the bar code on the box. After doing that and a couple of things on her computer she asked my partner to set the package on the floor in the back of the store for her. As my partner was doing that she walked away. Our package was medium size and was not heavy. She was not handicapped. She never touched our package at all even during the bar code scanning. I don’t recall her saying «Please» either when she asked for the package to be placed on the scale and when it was placed at the back of the store. We both left the store thinking that she was a total Bitch and that was putting it lightly. It seemed like she’s been working there way too long. 2 stars lost due to rude lazy staff.
CLEANLINESS: The store seems clean. I don’t think there were restrooms for customers and didn’t use them.
ATMOSPHERE: The store itself has a nice atmosphere, but it was overshadowed and seemed very unwelcoming with the blonde woman working there. 1 star lost due to bad staff atmosphere.
OTHER NOTES: The store was part of a giant store front mall with everyone’s parking lumped into one. The parking lot is very hectic feeling and it feels like you’re going to get into an accident there.