Impressions Beauty Salon

I have been coming to this salon on and off again since I was about 15 and this place has certainly gone down hill when it comes to customer service. I had a issue with a roach crawling across my foot while under the dryer and all I received was an attitude when I asked if I could I switch dryers. The person who washed and roller set my hair had an attitude when I explained they have bugs crawling around and my nerves were bad after having a roach crawl across me. I decided I was just going to leave from the way I was treated after I asked to switch dryers. I took my own rollers out and the wash lady decided she wanted to charge me $ 30 just for washing my hair. The attitudes in this place are disgusting and I will never ever step foot in this salon again. Some of the employees act very different when the boss isn’t around.

I love this place! The first person I met was Teresa she was so polite and told me exactly what I needed for my hair. Not only is this a wonderful hair salon they have a spa in the back that does waxing, massages, facials, lashes, tattoo removal, body scrubs and more !!! I am in heaven. Everyone was soooo polite and helpful. If you live and or visit New York you must come here.

This salon is really good, I haven’t had a perm since July. It is now January and my hair looks better than ever! Uma or Irma, I have no idea how you spell her name did a great job. You have to visit !! Also they’re budget friendly.

This was by far the absolute worst place I have ever been to in my life.
For staters for such a filthy place and have not a reason to charge as much as a 5 star establishment. Three of my nails are sore and bleeding because the lack of professionalism. The woman gave me a pedicure hardly cleaned the tub out then started a pedicure on another client… I wouldn’t be surprised if they’re infested with a bunch of diseases or fungal infections.
As for my nails… they came out horrific, there is no shape, the color (gel) looks like crap and I left peeling of the residue that the daffy manicurist failed to remove. I paid $ 46 and didn’t tip because it was by far the worst experience of my life. I would recommend this place to an enemy.

Let me start out by saying I have been coming to this salon since I was at least ten or eleven years old. So that makes it a decade of being a dedicated client/​customer. Both my mother and I come here regularly and I have recommended countless friends to get a wash and set and even weave done here before. I have seen this shop go through many changes and I’ve seen many people come and go but the ladies who work here truly are family. They really care about your hair, at least in my opinion and I always come out looking flawless. Theresa, the owner, is obviously the best but I also have my favorites like Margarita, Irma, Cesa and Betsy. I could go on and on about this place but we’d be here for forever. The prices are pretty reasonable as well. What’s better than being able to get a wash and set for $ 25, and a mani and pedi all at the same time? If you have any further questions about this amazing place just ask!
P. S. Being that it is a dominican salon most of the ladies only speak Spanish but they are usually willing to try to speak English or some speak both English and Spanish. Don’t worry if you don’t know the language there are people who work there that can help you out.

Came here for a groupon deal that they offered. I have called in advance to book appointment for my mother and I. It isn’t the nail salon two store down, rather, it was the hair salon that offer the groupon deal. When we arrived, only the salon was opened and went in to show our groupon deal. The staff were friendly and place was kept clean. Here is the part that gets me… I booked 9am for both of us, thinking that an hour and half would be good enough for mani and pedi for both of us before we had to leave.
Boy i was wrong. Only one lady did our pedi when there were so many other staff there that morning, assuming that they don’t know how to? While i was getting mine done, my mom sat there with her feet in the water to soak while she worked on mine. After cutting the cuticles and all that, she had my mom and i switch seats (there were only two seats) saying that the other seat that i was on is better. Another staff came in to help apply the color on for me, while the originally lady cleaned my mom’s foot. While she was applying the color, she was talking on the phone, which caused her to mess up on one of my toe.
Two pedi took an hour and half and we had to leave. The staff was nice to let us know that we can come back for our mani the following week mon — wed (only days the groupon was available to use) Honestly, i don’t think i’ll be making the trip out there again for the mani. The nail color selection were limited and didnt feel very much like a nail salon. They are going for a spa theme which i still kind of didn’t feel comfortable there.

I usually get good service when I come here but maybe it’s because I go to the same person but I had just come from vacation and was in desperate need of a wash so when I get there, there is a new girl washing hair but I figure washing hair is not rocket science so I let her wash my hair first of all I had to tell her that I wanted wash more than once than when it was time to condition my hair she didn’t even wash out all the conditioner than on top of that when I said something to the owner she act like it was something I did. Needless to say I will not be coming here again. TERRIBLE CUSTOMER SERVICE!

I was in serious search for a spa closer to me to receive a much needed lymphatic massage I was finding so many other places that wanted way to much and that were to far away from me. I have had a few lymphatic massages before in the past and was not satisfied at all because they only do hand massage with not enough pressure. I was shocked that for only $ 60 I received hand massage & Ultrasound Fat Cavitation. Paula is amazing she takes her time as well as being very friendly and used the right amount of pressure during my massage. I have already booked my next appointment to come back ! Can’t wait

I called the salon yesterday to ask what time they open. They said 7am. I was like ok good because I have a flight to catch at 12pm. (I’m sick with a cold and wanted to sweat some more out before getting my hair done). I get here a 7a. No one was here not even a customer (I guess everyone learned their lesson). After 7 this guy come to open the gate. I was like does it really open at 7? He says yes. So then after I go in and he starts cleaning up, times passes and I as again, he says it opens at 7am the Washers come at 7:30. Its 7:39. I could have done so much.

Came here as treat for myself for my birthday. I used the 15.00 groupon for a mani-​pedi.
They did a good job with the pedicure manicure. The only thing was that when I asked for recommendations for a nail design that girl was clueless. I asked for samples for designs and they didn’t have any. The girl was just like I am going to do a design and you tell me if you like it. Thankfully I like it even thought I had to tell her to spice it up a little bit with some silver color. As the other people said, all the girls speak Spanish I don’t mind because I am Panamanian and I understand what they said. even the part that annoyed me when I was drying my nails and they kept saying that I haven’t paid it yet. As if I was gonna walk out on them.lol.smh! Anyway, I would probably go back If I am in the area but I wont go out of my way to go there.

Honestly used to love this salon but I don’t speak Spanish and they have been charging me extra money especially the owner herself Teresa, she will look at me and charge me 45 $ for just taking out and putting in 2 tracks when I see other costumers paying only $ 30. & the workers talk crap when your not Spanish, One incident was that the hair I was getting put in they said was cheap quality but I had an iPhone 6 and they all laughed, I found this out because I was with my friend who speaks Spanish and told me that they were indeed talking about me. Need to look for another salon because obviously costumer service and integrity is not in this salon. Very disappointing.

The location of salon is very convenient for me. Staff was friendly and efficient went with my two girls to get our natural hair blown out would have given four stars, but I am just not sure why they have to blow fry instead of blow dry the heat is too HOT. If the heat is too hot it is damaging to hair, my two girls and I received heat damage from the blow dryer being Too Hot I take responsibility for not requesting the temperature be on medium not hell fire hot, but really as a trained professional shouldn’t they know that hair should not be burnt into submission smdh ! The pricing here is resonable for three people it came to $ 120. Pedi was good here very through and they are very clean ! They also have a woman that does threading here too which was the best I’ve gotten in a long time soo i will be back for that just no more blow outs and that’s unfortunate !

I can only speak on the hair services, so here it goes…
1. The staff: RUDE, RUDE, RUDE. Do not come here if you value customer service. The staff talk badly about the customers in Spanish, have huge attitudes, will eat while they are working on your hair and take long breaks while you’re in the chair.
2. The Cost: Prices aren’t listed anywhere in the shop so they will charge you more for no reason if you aren’t familiar with their usual pricing. Ex. Charging $ 5 for using half a pack of $.99 cent pins if you get your hair wrapped (to avoid this– bring your own). Charging an additional $ 5 for «long hair» (which they only do when they feel like it). A wash&set can be anywhere from $ 25 – 35 with no explanation.
3. Hair: Mediocre, nothing to brag about. They can be very rough and rip out your hair while doing a roller set and then they will catch a nasty attitude if you ask them to be gentle. If you have natural hair and are concerned about heat damage, bring your own heat protectant and only get blown out by Kala. The other stylists will blow the mess out of your hair and you will get heat damage.

Happened to stay in the area last minute and looked to see if there was anything on groupon to do before we had to leave. Found a deal for $ 15 for a mani-​pedi for one. So we figured why not. AMAZING. The people were so nice, they honored he groupon with no argument. The atmosphere was awesome and the workers talked to you and made you feel welcome. The pedicure was absolutely amazing as was the manicure. I’ve never gotten mani-​pedi anywhere else this good for even full price! Loved it here!

The best hair stylist left back in ’07…self-explanatory. They use cheap hair products, the workers there don’t speak English, only the owner, whom is a snob. Why I sty going there was because one of the shampoo girls was giving me a hot oil treatment and poured it all over me, my clothes were ruined, she never even apologized. When I told Theresa, she screamed out loud, «what do you want me to do about it!?», in front of everyone. I was appalled. Haven’t been back since.

Nasty attitudes… staff is very cold and unwelcoming. Came in there with my hair already washed, just left in a deep conditioner for them to rinse out and blow dry my hair. So basically they charged me for a full wash n set for 25 dollars. Really!!! This took about 30 min and I didn’t received the full treatment. Money hungry heffas… but my hair is nice and kinky and I made mami sweat straightening out my hair. I paid n walked out… never again.

Ok I’m going to get straight to the point. I’ve been coming to this location since 2010. There are at least 4 impressions of Teresa’s… One very close to my house but I don’t go there because I feel like it isn’t the best there. So my first time coming here, it was packed like a can of sardines. But they tried their best to get people in and out. Fine! I only let 2 hairstylist do my hair because the rest don’t seem to know what their doing.
Teresa has installed my hair for me a few times and cut it into perfection! That is what I love. The wash and sets are fine for me but do avoid coming on the weekends because it is the worst! I’ve done my mani & pedi here and to me it wasn’t all of that. So I go somewhere else that does it even better. I do believe the workers talk about you in their language which is not a surprise because they know better not to speak English to their customers or something bad might happen. To them. Lol
Anyways, the service is ok as long as you have the right person working in your hair and it’s not that busy.

I love getting my mani-​pedis from here, they always do a great, thorough job and don’t try to rush it. The atmosphere is relaxing, the ambiance is beautiful, very nicely decorated with soft, relaxing music playing in the background. The $ 15 groupon (plus $ 3 tax) is well worth it!

Whatever you do stay clear of this salon! The hair technicians do not have a sense of urgency when doing your hair so they take forever! Additionally my scalp is so irritated, the hair washers nails were so long! I asked her several times to be more gentle. I asked that the biggest size rollers be put in my hair and the woman couldn’t even make me happy with that. So, unprofessional! Here is the best part of my experience, the woman who checked me in allowed me to wait while she was getting her hair done! I sat for 20 minutes waiting to have my deep conditioner washed out. The woman who checked me in got a relaxer and dyed her hair black too. Wtf? Paid clients do not 1^st at Impressions hair salon. The technicians also talk about you in Spanish to one another. Too bad I understood what they were saying. A hair experience should be relaxing. Can’t believe how frustrated I am.

Used a groupon today had a great collagen facial by Lillian and a great massage by butterfly. They offer every service a woman needs, hair, nails, waxing, massage and facials.
Used a groupon today had a great collagen facial by Lillian and a great massage by butterfly. They offer every service a woman needs, hair, nails, waxing, massage and facials.