Pure Dental

OK, No one likes the dentist office. That’s where some of these other less flattering reviews probably stem from. I was dealing with an irritating wisdom tooth for months then one weekend… BAM! Absolute Pain. I NEEDED to see a dentist immediately on a Monday after a weekend unable to eat. My dentist with whom I have been dissatisfied with for year was closed so I called up Pure Dental. Not only was the staff super nice, they were able to fit me in. Dr. Nelsons Staff is very personable, just as he is. Not only were they able to fit me in, it might have been the best dental experience I have had in years. I had never had a wisdom tooth pulled so they calmed me down regarding that. Then, I was numb up, tooth extracted and out of there with a brand new smile. I was able to literally play in a softball game that night. Great experience, great people. I found my new dentist.

I hate going to the dentist. I have very sensitive teeth, so even a routine cleaning makes me cringe. Dr. Nelson is probably the best dentist I’ve ever had, I barely felt the injections for my filling! Staff is very friendly and they accept MassHealth. I drive from the South Shore to come here and it’s well worth it.

I have had some very bad experiences with previous dentists. As a result, my anxiety is very high. However, Dr. Nelson is very steady and gentle. He has the softest touch and the best bedside manner. He is the absolute best dentist I have ever had and only dentist I would trust! He always makes me feel comfortable. Not to forget the staff is professional, courteous and helpful. And my appointments are always on time.
Highly recommend this office!!!

I had an appointment for a filling that was two weeks away, but the tooth started to hurt bad. I called Pure Dental on a Friday and they made a time for me to come in that day! I got there later in the day and Dr. Nelson made it all better like he always does. He said that he would never turn me away to wait if I am in pain. It is great to have a dentist that knows me and cares about me. Trust me if you’re looking for a caring dentist go to Pure Dental. There is little to no wait time to be seen on the days of an appointment, and the staff is very knowledgable and friendly.
I also love their system of confirming an appointment day and time. They send a text message to your phone a few days prior to the appointment which is an excellent personal reminder. You simply text back C to confirm. If you call to reschedule they gladly do so with dates and times that are as soon or far away as you want.

I suspect that if I had just come in for only a teeth cleaning I would have had a better experience. The dentist and his staff were really lovely, but I was sent home with an estimate for eight cavities. A friend suggested I get a second opinion before shelling out over $ 800 and subjecting my teeth to potentially unnecessary dental work, so I went to another dentist in the area, who, without me mentioning my previous experience, told me I have NO cavities.
I’m not totally sure whats going on here, but I was certainly left feeling like I was getting bilked by a dentist trying to financially energize their newish business.

I had high hopes for this place due to the Unilocal reviews. However, this was a pretty bad experience. The Dentist performed a cleaning instead of the hygienist, and he pulled out a filling by accident. Although I know these things do happen, it was an awful experience. Luckily they didn’t charge me for it, although they did bill my insurance to replace it — which takes away from the total amount I have per year on dental.
The Dentist himself was pretty nice, but I’m sorry — he smelled really bad. I held my breath as much as I could during the whole procedure. If a professional is going to be working so physically closely with others, it’s necessary to take regular showers. Overall, I don’t recommend this place.

I went to Pure Dental as a very mistreated and dissatisfied customer of Gentle Dental, and found Dr. Nelson and Carla to be incredibly kind and thoughtful. They explained everything they were doing, were not condescending in the slightest (unlike the staff at Gentle Dental).
I had been experiencing excruciating pain from a recent wisdom tooth extraction at Gentle Dental, and even on the phone Carla was very helpful. She explained to me that the first thing they would do was irrigate the area, a simple solution that Gentle Dental didn’t even offer when I went in with the same pain.
I went in without an appointment, and got seen within 15 minutes. While irrigating my wound, Dr. Nelson kindly explained everything he was doing, and checked in regularly to make sure I was comfortable. I was so pleased with my experience, that I will definitely be coming back for cleanings and any other work I need done. So sad I had to go through Gentle Dental to find this place, but grateful I now have a dental office I can trust!

Great place to get your dental care. The staff is friendly and very knowledgeable. My visits here have been great. The office is small but very clean and up to date.
Ana the hygienist is very patient and takes her time. She always does a wonderful job. I have no complaints about the service provided here. The only thing that is a pain is finding parking so commute or ride your bike if you can.

This practice has really made a lot of improvements since I started coming here. They now have paperless records – you sign in on an ipad instead of a clipboard. They have computerized x-​rays. The office is more comfortable; it’s been spruced up and decorated a bit. I still haven’t gotten anything more complicated than a filling done here, and that’s fine with me. ;o) Everyone who works here is great, very friendly and patient. Today was the first time a hygienist has ever told me to let her know if I needed her to stop for any reason. Thank you, Ana!

What a great first visit. As someone who is a little squeamish about the dentist (and even more with navigating the complexities of insurance, etc.) Pure Dental was great. Ana cleaned my teeth, and though it had been a few years since my last professional cleaning I didn’t feel shamed, just supported. Dr. Nelson was professional and kind. I will certainly be coming back here.

I just had a filling done today by Dr. Lai, and I love her! I was in and out in 40 minutes!
I’m sure had my mouth not been stubborn and in need of extra novocaine, I would have been out sooner. I couldn’t be happier with the precise work. Dr. Lai answered my questions on filling materials, concerns, etc. and all of the staff has a working knowledge of what goes on in the office. I am a new patient, also, but will go back for my regular cleanings and any work I’ll be needing in the future. Please note, if you’re bad with directions, this practice is just above City Feed.

I’m a new patient but my two visits were excellent. One was a cleaning, which was the first in several years, and I didn’t get scolded. The second was a filling. Both the hygienist and Dr Nelson were super professional, thorough and efficient. They were very friendly, too, which is nice because I admit to getting sweaty palms whenever I go to a dentist. The building has seen better days, sure, but it looks as though there are some major overhauls going on inside the practice and I was surprised to see so much new equipement (like digital xrays and everything is computerized). Phew, I’m glad I found a good dentist in my hood.