Dunkin’ Donuts

Ladies were very friendly, attentive and patient, tonight. Great customer service. you rarely find good service like this at any food service place anymore. They explained the difference between the types of coffee and prepared them exactly how I liked them. This is one of my first experiences with coffee and it was a good one. The restaurant was clean, but chilly.

If you’ve ever wanted to experience the magic of waiting in line for the opportunity to place an order that may never come, then DD in JP is the place for you! Come stand in a maddeningly long line that never moves, meet the friendly staff who may or may not understand your order, and may or may not actually give you anything at all! Want to feel the power of a leaking box of coffee, handed to you with nary a care in the world, already leaking on your hand at the counter? They can do it, here! Need to wash your hands after the leaky coffee box drips all over you? Tough stuff, the bathroom is always locked! How better to start your day then late, covered with coffee, and hungry? Stop in to DD in JP for a truly memorable moment.

I’m a regular and have to say the staff and service is getting worse everyday. Most of the staff are pleasant although they are not focused on helping customers quickly or efficiently. The sandwich counter is completely incompetent — the blond lady usually looks like she’s hung over and completely out of it. One of the black girls usually is dressed in filthy clothes and is rude and so unfriendly — sorry you work at a place like this but don’t take it out on the customers! Things were so much better when Lisa was in charge. Now I have no idea who’s managing this place but I can say it’s all by the seat of their pants. If it weren’t so centrally located for my commute I’d not go there at all.

The worst. The black woman with the glasses who works the sandwich area is combative and rude to both her coworkers and customers. I’ve seen her have it out with both on multiple occasions. Completely unprofessional. Opposite of customer service. That said, there are some quite pleasant staff there. But overall this DD is pretty slow. I’d recommend management get rid of a few of the bad apples that bring the service level of this location down.

This place is really slow. The quality of the food and coffee is fine, but it’s just annoying to see many employees wandering around and only 1 taking and making orders. But, it’s convenient, so I will keep going.

This is my morning Dunkin Donuts. Staff has always been very nice, I’ve never had any issues with their food or drinks, and the service is always very quick! Only down 1 star due to the parking situation — tends to get full very quickly in the mornings and if you can’t find a spot, there’s really no other alternatives and I find myself at 711 instead.

This Dunkin Donuts is quick at making there coffee and grabbing donuts or muffins but when it comes to making a breakfast samdwhich you would have to be the first person there if you want to be on time for work. I had to wait 30 min for 2 sandwhiches. So if your in a rush dont get a sandwhich get a muffin or donut.

I don’t usually review Dunkin Donuts, but they asked me if I wanted my cream cheese on. my. bagel. No Dunkin Donuts I have been to has ever asked me that before. As I was in a rush to my volunteer gig, I was very pleased they could do this little favor for me so I could get eat and run. Little things really do make the difference.

$ 3.18 for the «manager’s special donut»?

This must be the worst Dunkins I have been to. I have been back in town for nearly 5 months and frequent Dunkins. I avoid this Dunkins like the plague. At noon, I have walked in to find 4 types if donuts left; ordered a sandwich, just to be told after 8 minutes of waiting they didn’t have any bread defrosted; ordered coffee black because the coffee is sometimes weak, just to have it taste like water. I have had far to many bad experiences then good. Makes me sad, cause they are so close! :(

This place is a complete hit or miss. I am a regular at Dunkin Donuts so I expect a lot out of my Dunkin experience. I have been in this one pretty regularly over the past few years and have had a roller coaster of emotions coming out of here. Sometimes it is the worst Dunkin I have been to with the combination of terrible coffee and even worse attitudes, but sometimes its the perfect combination of friendly workers with great coffee.
The past few times I have been in there I have had the same lady taking my order and she was down right Rude with a capital R. She was the assistant night manager (but I go around noon everyday) and she has no people skills and terrible manners. My coffee was not shaken or stirred after mixing all the ingredients in and the lid was not put on. Also, I had to circle around a few times to find a parking spot because the lot was full but nobody was in the store. Can we say read the sign that says «Parking for Dunkin Donut customers only»?
Now on the other hand, I have been in there with an older gentlemen taking my order who is the manager and it is an enjoyable experience. The man is funny and loves small talk. As for their donuts, they are always fresh and warm. So in the end I give it 3 stars until I can see some consistency from this place. Im rooting for them, I really am. I know they can become better. A little attitude adjustment here and a little stirring there and this Dunkin can be 4 stars. IN DUNKIN I TRUST.

This is definitely the most bipolar Dunkin Donuts I’ve ever been to. My experiences here are always 50÷50− sometimes they’re amazing and I leave grinning ear to ear with my delicious iced coffee, other times I leave face-​palming myself and shaking my fists at the heavens.
When they’re on, they’re fast and get the order right. I think their weekend staff is fantastic, especially the older manager guy. He’s really nice and funny and always makes great small talk. I also love the short lady with glasses who makes the iced coffee. She’s really sweet.
When they’re off, usually with their «B Team», they get the orders wrong, they’re rude (yeah I’m talking to you ASSistant manager or shift leader lady or whatever you are with the piss poor attitude) and get the order wrong. Then when you ask them to remake the coffee, they give you attitude and then remake it even worse.
I give this place 3 stars because when they’re on, they deserve a 5 star and when they’re off they deserve a 0 star– I figure this is a happy medium. This Dunkin’ is my go to weekend Dunkin’

Okay I would not write about a random D&D but felt I had to with this one. The two times I have been here, they are usually out of everything! I mean out of particular kind of donut, bagels, munchkins and even tea for crying out loud. The place has 5 staff members standing there trying to aimlessly help people and they have no clue.
Come on people it is Dunkin Donuts… keep your stock up to date!

The best Dunkin Donuts in JP!
Every morning there’s a swarm of people waiting in line trying to get their cup-​of-​Joe and everything else that’s on the menu. With that in mind, they manage to get your order correct, hot, and fresh at a very fast pace.
The workers are friendly and knows your name or remembers your face. They are knowledgable in terms of which combinations gives you the lowest price. The people waiting in line are sometimes not so friendly and sometimes rude to the workers which is outright wrong.
Their coffee is always freshly brewed & their donuts & bagels are always freshly baked. The downside is the parking lot can be quite busy in the morning so be prepared for some added stress but that shouldn’t stop you from getting your morning fix right?

I mean, it’s Dunkin’ freakin’ Donuts. The one thing I will say, though, at the risk of mimicking a fellow Unilocaler’s Dunkin’ review, is that the coffee is indeed better than people give it credit for. That is to say, it’s not gourmet, but they don’t screw it up or char the hell out of it or charge you a small inheritence for a cup (thank you, Starbucks). The only flaw in this seamless donut operation is that as of a few years ago they no longer bake in-​store, but get their donuts delivered in the morning (like Au Bön Pain), so if you want fresh goods, show up early.