Waxlab

I am a fan of this place again. After my last visit, the owner saw my review and contacted me right away to make things right. I went back and the owner, Crislyn did my wax. She was sweet and left no hairs behind! lol The room was clean too.
I’ve already made my next appointment for my next visit. And when you prebook your next appointment you get a discount.

Had Adrienne. She was super sweet. She did an incredibly fast painless job. I did not get the numbing cream and felt very little to no pain. Best prices I’ve seen around. Very modern and clean look. Also great lighting that you don’t think about until you go to a place that lacks lighting. I love this place and will return.

This was my first time getting a Brazilian wax and I was so nervous. I’ve been putting it off for years. I searched online at places in Jacksonville and read reviews. It was ultimately the numbing cream that The Wax Lab provides that made me go with them and am so glad I did! The place was very clean and everyone was very friendly.
My appointment was with Adrian. She is amazing. She was professional and made me feel relaxed and so comfortable. She was quick and thorough! It wasn’t even as bad as a few times I had only my bikini line waxed years ago! I will definitely go back to her!

Great job here — I’ve been coming for months since I started w a group on. I especially appreciate their booking. They are great at confirming, setting up and changing appointments. And very affordable! Thanks Waxlab.

Name is cool and the décor matches its moniker. A lab. Clean, low key, nice looking. They use hard wax, temperature is soothing and Aria was thorough.
It’s a good service, I’d use it again. Didn’t knock my socks off but nothing to complain about either.
I used a groupon so I definitely got my money’s worth. I am satisfied and if convenient, I would use their services again.

Okay so since I posted my previous review about Wax Lab, I received a phone call from the manager/​owner and she highly apologized about my experience and offered to do my next Brazilian herself as well as it was free of charge. Today was that appointment and I will say it was an amazing experience. She kept talking to me through out the whole thing and it kept me relaxed. And she did an amazing job! I will definitely recommend this place to everyone I know. She completely changed my expectations when it comes to a Brazilian wax. Oh and don’t forget to really use that numbing cream and use a good amount and rub it in well. It makes a world of a difference.

Great, clean establishment! For everyone that has been raving about Nicole was right. She was great, however, this is her last week here at wax lab

I am adding my review from Google here so more people know to STAY AWAY.
Had my very thick and full eyebrows MASSACRED here when all I asked them was clean them up and more arch definition. I have had beautifully shaped hollywood brows before in my life, I know it’s possible. What I got at this waxing butcher shop– literally geometric triangle shaped eyebrows. What?! I wanted to cry when the tech first handed me the mirror. I asked the tech to please fix them and make them more rounded, you know, like a normal eyebrow. What I ended up with are literally two half circle arches for eyebrows.
They look HORRIBLE– so much for having my engagement pictures taken this weekend. I look like an idiot. The tech needs to be fired or completely retrained. Not to mention the wax was SO hot I’m surprised I don’t have blisters, although there are definitely some burns. Avoid this place at ALL costs. You can ruin your own eyebrows and burn your face for free at home.

Service is always great! If you make an appointment for your next device when your checking out (from current service) they give you a discount for pre-​booking! I go to Nicole and she is awesome!

I came in for a Brazilian wax and eyebrow wax, both of which were perfect. It was my first Brazilian (all I’ve ever waxed before were my eyebrows), and I was extremely anxious. I’ve heard some horror stories and looked up quite a few blogs about what to expect (which weren’t exactly comforting). I researched different waxing studios and salons online, and WaxLab had the best reviews and also offered the numbing cream (which was SO worth it!). The prices were good and the photos online looked clean, stylish, and professional, so I booked a session.
When I arrived the girl at the front desk was friendly, welcoming, and helpful. The waxologists wear navy scrubs, which feels very clean and professional. The atmosphere feels like a bright, modern, stylish doctor’s office (in terms of cleanliness), which was very comforting. I opted for the numbing cream, so the girl took me back and instructed me on how to apply and what to expect. You have to wait 30min for the cream to work, so I waited in the back on a couch they had. There was ice water and snacks available as well, a thoughtful touch. (PS: The numbing cream really does work. Definitely get it if it’s your first time!) When it was time for my appointment, Nicole came to get me and bring me to a room. She asked if I had done waxing before, and I told her only eyebrows. «You’ll do great!» She was so comforting and easy-​going that I felt immediately at ease. I thought I would feel awkward or uncomfortable, you know, but not at all! She told me exactly what to expect and what she was going to do before getting started. During waxing we talked the whole time, and she was hilarious! I totally forgot I was getting waxed. She was quick and made sure to press on the skin after removing to ease the pain. (Getting my eyebrows done at a nail salon hurt way more than this Brazilian!) They use the hard wax (which I’ve never had before), and I loved it. The temp was warm, but not too hot. It hardened quickly, and it wasn’t sticky at all. It seemed to remove everything without any horrific pain (thanks, I think in part, to the numbing cream). A few hours later I could feel a bit of soreness, but nothing like I was expecting.
If you’re hesitant or new to waxing, definitely try WaxLab! Ask for the numbing cream and ask for Nicole – you won’t regret it! She made it so easy and comfortable! Strangely enough, this was such a wonderful experience. Never thought I’d be able to say that about the infamous Brazilian.
(Oh, and she did a perfect job on my eyebrows! I went to a nail salon last time, and it was awful. So bad. When I looked in the mirror after Nicole finished, however, I was so impressed. Perfect shape and perfect size. I love when my eyebrows look good, and it’s been a while since I’ve found someone who could do such a great job. I keep looking in the mirror to check myself out.)
A hundred stars if I could, WaxLab! And another hundred to Nicole!

I simply love this place. After having my eyebrows ruined more than once at a nail salon, I stumbled onto Waxlab. The establishment is clean and the atmosphere is mellow and friendly. I would recommend it to anyone and everyone. The girls are so sweet, I look forward to seeing them.

First time at Waxlab today… It wasn’t too exciting. Very simple and sterile looking… gal at the front desk munched on cracker/​cookies while alternating between her cell and internet. She didn’t have too much to say but was pleasant when addressed.
My waxer was Auria (sp?)… She welcomed me and advised me to undress and drape the towel over my lower half in prep for my Brazilian wax. Auria advised it would likely be a painful experiences since my last Brazilian had been awhile. She left the room I did as instructed.
Auria returned to the room and got to work. The wax seemed pretty hot but not unbearable. The placement of the wax and her ability to «rip» it off didn’t seem in sync and seemed more unbearable than previous experiences. While I understood there had been a previous «warning «that things may get bad… This was not my first rodeo with a Brazilian that had some «over growth».
Through out the process we chatted quite a bit and it wasn’t as awkward as it was painful. Again I understand I had some «growth» to mange but the technique seemed to lacking. Auria advised she had been waxing for just about a year … «Ah ha «. Maybe that was the thing… Maybe it was just her level of experience and exposure to master her technique.
All that being said … I have not decided if I will go back. I did pre book as they offer a 10% discount if you pre book. I need to see how my skin feels/​heals. I assume I could go back and see someone else but I need to digest this experience.
SUMMARY: seems clean enough, first time visit, Brazilian wax, had a groupon, unsure if I will return.

Not sure of what to say… due to this being my first experience having a wax.
Ill just be simple…
Extremely clean establishment… which is a must due to the business.
I felt super comfortable with my technician. She was very informative and patient with me. There is a special on Mondays and Tuesday for a Brazilian and underarm wax for $ 50. Which I believe is a good deal… take advantage of this folks. They also have groupon deals… :)
Keep in mind that when you are looking for this location its two doors down from the jason’s deli which is next to the Fridays on Southside blvd… The GPS got me right there… :) but If you know the area perhaps this little information will be helpful.

Love this place so much! I try to come back here every other week even though I live in Georgia. Nicole is the best! She does my eyebrows every time

I decided to try this place out when I found out that the girl that used to wax me at Brazil’s Waxing Center didn’t work for them anymore. I was upset because she was really great! I had an appointment for a Brazilian wax at this new place. I was a little nervous because it was my first time in months since I last got waxed. When I got there I was greeted by my waxer and come to find out it was the girl that used to wax me! Her name is Emily. I was so excited to find her here! She is awesome and always does a great job. This is going to be my new permanent waxing spot now that I know she works here.
(I was also referred here by a friend and found a GroupOn deal online)

I was wrong about my wax tech. Crysalyn is the owner. She called, emailed and messaged me to let me know she read my Unilocal review and was very sorry I did not have a great experience. It was not perfunctory either, it was very sincere and caring. She offered to rectify the issue of missed spots along with my next wax free of charge. I was very excited to see that there are still places this day in age that hear you and care. So, I will go in for my next visit and review back afterwards!

The Salon is super chic and clean! The girls are professional and super helpful! Definitely my new spot!

I am not new to waxing, and found a Groupon for WaxLab. Absolutely the best place I’ve tried for waxing. First time customers get a free numbing cream if they want it. Crislyn, the owner, is fantastic at what she does. Longest time between regrowth I’ve ever gotten out of a wax job! Don’t know if that’s because of the wax itself, her skills, or a combination of both, but I’m never going anywhere else for my Brazilians!

Such an amazing place! I’ve been several times and the staff is absolutely wonderful! It is always such a clean environment and very professional. Crislyn did my wax and she has the best tips and did an awesome job! l

I like this place and will be back. It’s very clean and stylish. The lady that waxed me was so nice, professional and friendly. The prices are on par as well.