So. As long as they’re selling you something they’ll serve you just fine. When you come back because they messed up your trade in. First they send you away for a week to get paperwork. So be it. So the. 3 weeks later they do nothing. Then make excuses about a system upgrade as to why they can’t help you. T-Mobile operators refuse to do anything since it was done in store. I went to a T-Mobile corporate store to prevent this. So now I’m leaving again with the excuse«oh the paper work never got pulled in those three weeks you need to wait another week. And I’m the assistant manager so it WILLHAPPEN». Uhh huh. Regretting switching to T-Mobile.