Stay away! If you are going through a broker, be sure the broker cannot choose this organization! Note: the broker takes no responsibility of the movers they hire. Old Baymeadows will trick you into shuttle service on both ends. Tricking you is one explanation, the other is that they hire inexperienced drivers who cannot maneuver their truck. They know you are in a bind on moving day so you have to agree to pay nearly $ 1000 extra on moving day, or you don’t get your furniture. Even though both property managers have never had an issue with other movers, these drivers stated quickly they need to hire a shuttle service(very expensive U-haul). In addition, when you ask for evidence of weight, be sure the truck is weighed initially with a full tank of fuel prior to your items being loaded. Get evidence of the weight prior to your load. the Customer Service personnel also know that you are in a bind and they treat you that way too.
Amanda C.
Tu valoración: 5 Jacksonville, FL
I had a good experience with this company. On time and hard working crew made my office move easier.
Brian G.
Tu valoración: 2 Jacksonville Beach, FL
Frustrating, dishonest, and disorganized company. I used Old Baymeadows Moving and Storage on Saturday 11⁄2. They were supposed to show up at my house between 8 – 9 am. They called me at 9:00 and said a driver«didn’t show up because of a family emergency»…but that they were looking for someone for me. I didn’t hear from them until 11:00 when I CALLEDTHEMBACK. At this point, the operator told me «we don’t move in the rain.» He explained that’s why nobody showed up and said they would have a driver at my house between 12 and 1. Why did I get 2 different stories unless someone was lying to me? I asked him for a discount because of the delay(and that I had to reschedule my entire day) and he said«NO, but maybe your driver will help you out and round down on the time.» RIDICULOUS. Movers showed up at 12:15(over 3 hours late) and one of them didn’t seem to have a clue what he was doing. The other mover(the driver) had to keep directing him and telling him to take stuff back into the house. On the way to the new house, the back door of the moving truck opened up not once… BUTTWICE and they had to stop in the middle of the road to close it(tie it down with nylon string). The move was complete at 4:30 at which point the driver tried to charge me for 4.5 hours instead of 4.25 hours. SONOTONLYDIDHENOTROUNDDOWN… HEROUNDEDUPANDTRIEDTOCHARGEMEMORE! I made him call back to the office and he changed the charge to 4.25 hours. I WOULDNOT deal with this company again. They are dishonest, disorganized which is a bad combination when dealing with all of someone’s worldly belongings.