Simply Mac

Fantastic service! Sean is the bomb! Cheyenne and Summer are absolutely incredible. I believe I’m on my 3^rd laptop from these guys and every time the experience has been fantastic. Highly recommend.

I’m sorry, but it’s people like Amy C. who ruin services like Unilocal,because they make an account just to criticize one company for one bad experience. That’s why genuinely good companies like Simply Mac have such low reviews. True this is my first review, but I think that Simply Mac should be represented fairly and I actually plan to write more in the future. Simply Mac is not an Apple Store, they are an Apple Specialist, meaning they are not involved with Apple inc. they are their own separate company so if you’ve signed up for a «One to One» with Apple, they can’t help you. However, the services they do offer are on par if not surpassing Apple. For one, they offer a service similar to the One to One classes called Simply Answers which is a one on one class with the teacher in the store. You do have to make an appointment, but it is still a fantastic service. Also, all of the employees are kind and knowledgeable, at least on par with Genius Bar staff and, even better, virtually no wait. If you just have a quick question, flag down an employee. No appointments necessary. They also have pretty much everything Apple Stores have, plus a few more third party accessories that you wouldn’t find in a corporate store. Computer service is something else they offer, and they do honor Applecare, so no worries there. However, I’ve met the tech and, while he is a nice, awesome guy, he is really the only one there. So, if there’s a lot of stuff on his shelf, it may take a while for him to get to your machine. Still beats having to drive to Salt Lake to get your machine fixed. Now, I had a machine in, was told it would take three to five business days for a diagnosis, and I had my machine back on day three working perfectly. This is where I’m getting suspicious about Amy’s review, if the tech honestly said he could look at it that day, she would’ve had it back sooner. I’m sensing a miscommunication here. Anyway, to sum things up, Simply Mac is an awesome thing for us to have in Jackson and I couldn’t be happier with their staff and service. Keep up the good work guys.

My first shopping here. I traded a MBAir for the newest version. They do allow trades and the data transfer minimized my set-​up time on new MBA. Great service and staff throughout. Thanks folks. I will return.