Trade Fair Supermarket

Decent enough. Tad small but has all you need and a MASSIVE beer selection. So works for me. Lines can be slow but everything clean and people and nice.

I wish I could rate lower. The customer service is horrible. The food isn’t fresh.
Customer Service: their price isn’t always as you think it is. Sometimes, the price tag isn’t even up. The «sales» are either missplaced or expired and they don’t honor it for misleading other people. Their response is «do you want this or not?» (This is not even the little workers speaking; it’s one of the managers too)
Their 24 hours is no longer 24 hours, yet their banner says 24 hours! SO MISLEADING. There should be some sort of replace management.
Their ice cream takes forever to thaw. Their dairy section isn’t as cold. Their fruits and vegetable are iced?! Some of their shelf food started collecting dust.
To be honest, Trade fair is much closer to home, but I would go around the block to Associated Supermarket just because their food (SAME THING/​SAME PRICE) is more fresh, or do my shopping on my way home from the train station.
Snow storm. Must stock on supply: Associated.
Super craving of ice cream late night: Meh~ I’ll wait til Associated opens.
Super sale at Trade Fair: I would rather pay more at Associated because I know Trade Fair food will just decrease my life span.

I usually don’t shop at Trade Fair Supermarket after male manager ACCUSE ME OF STEALING Cheese when I was looking for specific organic cheese, but they didn’t had it, so I put it back, but when I was about to leave store, he harassed me and check my Whole Food Bag without permission! This was when store was still 24-​hour. Few months later and I was not aware this store wasn’t 24-​hour anymore and this store employee aren’t friendly. I was planning to do shopping, but employee refused to come up and tell me this not 24-​hour anymore. I was upset.
Then, today, this branch was suppose to close 12:00am, but they close store 30 MINUTES EARLIER. This store is bad BUSINESS! BOYCOT TRADE FAIR.
Trade Fair Has NO RESPECT FOR THEIR ROYAL SHOPPING CUSTOMERS!

Time and time again I say that I will never go back — and still stop in as it’s close to home. They are the rudest persons on the planet. Even if you have a current circular with the price, with the correct size package, etc, etc – they will stand and argue with you and tell you-​” you are wrong.” I never use coupons – but had one from a manufacturer – it was $ 2.00 off — they refused to take it – «we don’t take $ 2.00 coupons…“they all but yell at you. If the price comes up incorrectly on the register — they still argue… you get the pattern here. Basically – you walk in and just want to be treated like a valued customer and all of a sudden you are arguing with a rude manager, oh, yes and this, of course, occurs with a line of people so now add embarrassment to your already unpleasant encounter. Who needs that? All day I work in a job where every complaint and dissatisfaction is taken seriously — -so stupid that I ever think that kind of experience would be mirrored in this hell hole of a store.
BTW – the cashiers act like stepford wives if ever there is a conversation where the manager gets involved — looks from the outside that they are likely as ill treated from their own boss — a lot of uncomfortable vibes here.

I live right across the street from this store and it is convenient. I know almost every employee in the store and, without exception, they always greet me a smile and they use my name, Tom.
However, the night manager, [name to be supplied] is, without a doubt, the showcase of incompetence. Not only does he treat the employees like trash, he is rude and discourteous and disrespectful to customers. He is not the kind of manager you want after Trade Fair has suffered through some recent, difficult times.
So, we would expect that something will be done to make shopping at TF a good experience. If not, you will lose not one, but at least sixteen (16), yes that’s right, sixteen (16) other customers who live in my building and right next door. I am pretty sure that I can convince them to go somewhere else and shop without drama.
I will follow up with the name of the manager.
Tom Russell

Small packed and latin

I gave this store 2 stars because 1) I like their produce section, they are usually cheaper than MET Foods and they always have good looking spinach that lasts for a while and 2) they are open 24hr. I only come to this store when I get home too late to go to MET Foods or if they are having a good sale on something…
But
1) The customer service is horrific and I truly mean that. No on ever greets you, they speak their language to each other, while the cashier is staring and smiling at me. Um ok. Being in there always makes me feel uncomfortable. The only people that are nice and friendly to me are the security, because I smile and always say hi to them and the guy that ALWAYS works the overnight shift is friendly.
2) The cat. I once saw it walking on packaged meat. That MUST be a violation
3) It is very cramped and damn near impossible to get a single roll of toilet paper without having them all crash down on you.
I think the fact that I feel uncomfortable in that store is why I give it so few stars. It’s very odd to have this feeling in a store. I wish there was a fairway or a trader joes or a whole foods, those stores pride themselves on good customer service. I feel like if you are not Indian in this store, they are not nice to you. Sounds harsh I know. I get the same vibe in MET foods. Like I should learn Spanish to perhaps get some semblance of customer service… Oh well. I’m going to C-​Town next. Wish me luck!

They have some things I like here that other stores do not have.

Hey what’s up with the overloaded fresh produce section, they corridors are stacked with food everywhere. It seems that the vegetable section might come down because of overweight, they have tried to utilize every inch of space. But optimum space utilization does not look nice.
I agree they have a wide variety food and cover almost all ethnic foods (India, Mexican, Middle eastern etc). But a big shock is they forget to check the expiry date of the goods, a number of things are lying in the store with expired dates.
Why the hell they have a cat in store, I am not against animals but there is open food out there. Now coming to the people behind cash registers, there is no sense of gratitude (No greeting). As a customer facing representative one should greet the customer but not at Trade fair.
Definately one can miss this store, the only plus point is that they are open 24 hours.

It is more like a 1 ½ because they expanded recently. Otherwise, ewww. They leave their milk out of the refrigerator, and they’re service is appalling.
Anyone else notice that their prices are never accurate at the register? They post one thing on the shelf, then try to charge more at the cash register.
I once had a manager yell at me because I told him the price was wrong. You could just say no. Yelling just drove me to Compare. Horrible place.

sub par everything but I was bearing it since its so close… BUT NEVER AGAIN!
Customer service from cashiers and management are horrible! I’ve been going since I moved here many years ago but I’ve reached the limit when I was treated with disrespect today. first by the cashier then by the manager… TOTALLY RIDICULOUS! I’d rather give the business to supermarkets that actually respect the customer.

Oh, Trade Fair. You’re sketchy, but still cool.
This is a solid supermarket for the nabe. Like all the markets in the area, it’s far from perfect. The produce here is sub par. Period.
Prices, on the other hand are better than average. You can find most everything cheaper here than their main competetitors — Food Bazaar, etc. Those dimes and quarters sure add up so Trade Fair is a good friend of my family.
It used to be horrendously cramped but it’s loads better since they expanded. They have decent ethnic food offerings. Indian and Mediterranean as well as the mandatory (for this hood) enormous array of Hispanic offerings.
Be really careful when buying packaged goods here. I mean you MUST check dates, people. I have seen expired goods on the shelves on various occasions. But I’ve also seen that pretty much everywhere else as well — even at fancy markets. So it doesn’t bother me that much. Just a heads up.