Sicilian Delight

The service is great and the people there are really nice, but the only good food there are their Pepperoni Rolls, Spinach Rolls, Fried Dough and Their Famous Garlic Knots. The prices are reasonable. My only complaint is that they charge for refills but the have the drink machine set up so you get it yourself and not them. That didn’t make since to me.

Last night I ordered a pizza and some garlic knots, it was close to closing time and I understand that feeling of «ugh I really don’t want to do this right now» a half hour before closing, but I paid for a service and I should have gotten a good one.
First of all, I ordered a pepperoni pizza and got charged accordingly however when looking at my pizza when I got back to my house it was a cheese pizza, and the garlic knots were old and flavorless. I was very unhappy.
I tried calling and asking for the manager but they were «too busy» to speak with me, I assume when I told them why I was calling they just didn’t want to have to deal with it.
This place is not nearly as good as it used to be and most of the staff is rude and clearly doesn’t care what your pizza looks like as long as you get it. In the future I will be taking my business elsewhere.

Great if you want cold pizza. This used to be my favorite place to go for pizza but it’s really gone downhill in the past year or two. I can’t remember the last time I had anything hot there. Pizza is always cold and the Stromboli is cold inside. I have tried it over and over with the hope that they would improve and turn into the place I remember but I think those days are long gone. Time to find a new place in town.

Poor quality pizza with disrespectful staff. Yup, authentic sicilian pizzaria.
If you want cold wings and pizza that tastes like the stuff you used to get at a school cafeteria then go for it.

This place sucks. They burned our pizza, and then when they offered to make a new one the person didn’t even make one. One of the employees felt bad and warmed up the window one for us. And we didn’t get our money back nor a discount coupon.

This place used to be awesome when a guy named Norm used to work there and make the food and serve it. He left about 2 years ago and I’ve slowly watched this place go way down hill. The food is pretty much the same as always, but the service is god awful. For instance I went there today and it will be my last time, the woman working behind the counter dropped the sauce for my Calzone. I watched it open up, she literally picked it back up and put it back on my tray.
They also have some fear of food trays too. You can order four plates of food and they expect you to carry it with all eight of your arms or something. You have to always ask for a tray, when they give you one it’s just plain filthy. If you complain they get all pissed and offended. Just ridiculous, don’t go there, take a short drive down to Ned’s for better service. If you really want good pizza in Ithaca go to Napoli.

OK. My top 2 pics for pizza in Ithaca is this place and Sal’s downtown. Sicilian Delight has been around since the inception of the mall and they offer a great tasting pie, Very reliable and quick. They do call in and pick up. I think if they existed in Ithaca and had a sit down, it would thrive. As the first review pointed out, who wants to lug a pizza box or boxes through a mall? Also parking and then the walk in and out through the mall is a disadvantage as well. This one is a good pizza house though and they are nice people who take pride in their product.

This place deserves more than 1 review and also 3 stars.
As a native Ithacan, this place has remained one of the top places in the mall to get decent food.
If this place had a location in downtown Ithaca, I would eat here more often. But if you’re at the mall grab a slice. It satisfies and is probably the best New York style «mall pizza» you’ll find.

There’s a reason I’m the first person drafting a review of this place: it’s located in the center of the mall. Nobody wants to carry a pizza through a mall, that is if you’re the type of person who also thinks wearing sweatpants in public is a crime against man. I did this the first week I came to school a few years ago, and I suppose the pizza was okay. It is really cheap, so it got that going for it. There’s nothing else redeemable about this place. Eat here if you work in the Holloween shop in the mall, otherwise go elsewhere.