Bibim Bap Korean Restaurant

First of all, I NEVER write a restaurant review on Unilocal because I’m too lazy.
But I just had an incredibly disappointing experience here.
I ordered their $ 12.95 dak kang jung and my brother ordered C4 with an appetizer.
What we got after 50 minute delivery delay (which the person who brought the food never apologized for), was some shitty food.
My dak kang jung consist of exactly five chicken pieces (3 wings and 2 tiny legs).
And both menu came without rice.
I have ordered the same menu SEVERAL times last year since their opening and this is less than half the portion of what they used to serve for the exact same menu, exact same price.
I called the restaurant asking for explanation and they simply said that they forgot the rice and they would bring the rice for free if we really wanted. and they said the chicken portion is normal (like I am just making up my memory at this place from the same fucking orders I have made continuously).
They tried to hung up on me and avoid my questions and I had to call them three times until I at least got a person to talk to.
I am never going to order from this place again, and am extremely dissapointed at the quality of food and service altogether.

I ordered from this place using GrubHub, and I regret having done so. I’ll admit that as a Korean food fanatic, I may be more well-​traveled than the average person when it comes to Korean cuisine. I’ve had great Korean food in NYC, LA, and even in Providence, RI. Therefore, garbage (for lack of a better term) that I ate at this place can’t even be called «Korean food» by my book. For starters, the smell and look of the food is not traditional; it looked like Chinese food and smelled like Chinese food. Even my partner, who I was sharing this meal with, said the same thing. Upon tasting it, I was disgusted. About the only good thing in the order was the mandoo appetizer, which was prepared pan-​fried, rather than deep fried (which is what I would expect from a legit Korean restaurant). Skip this appetite-​ruiner and go to KoKo Korean Restaurant. Now THAT’S some good Korean food.

That restaurant shares the kitchen with Samurai Sushi. That’s why you can’t find the actual restaurant. They only do delivery. That said, their food is GREAT. The best Korean food in Ithaca.

I ordered from Bibim Bap using Grubhub and the food was pretty good that I decided to give it a visit. The problem is that the place is impossible to find! The GPS couldn’t find it, so I wandered around by foot around the Commons/​W State St area… still no restaurant. I called the number I found online, and the lady who answered the phone told me that it was between a bookstore and a pizza restaurant. That night, I went out to locate this mystery restaurant between those landmarks. What I found? An empty space for lease. I am so confused! Where did my food come from? I am hesitant about ordering again because it would be nice to know that my food is being prepared at a legit established restaurant, and I failed to confirm this.