Pure Indulgence

I’ve been getting a Fill every two weeks and a Pedicure every 4 weeks at Pure Indulgence in Issaquah since moving here in December 2014.
The first thing I noticed when I walked in the door was the lack of any chemical smell. The second was that all of the manicurists were wearing a white coat over their regular clothes. I think this is a nice touch reminiscent of a full day spa. The third was the large, airy room with soft music playing.
My first visit I was fortunately enough to get Dzumy (it’s pronounced Zoomey; the D is silent). I had a Fill just to try the place out. She did a great job. Wore gloves during the procedure which she threw away before her next client. She offered to decorate two of my fingers for an additional $ 5. I figured why not and she hand-​drew two flowers in multiple colors on the ring fingers of both hands. I was impressed. Still am. Every manicurist I’ve had before her has always used a stencil and one color to decorate my nails. Every time I get my nails done, I have her decorate two fingernails and, during the summer, I have her decorate my big toes.
I find Dzumy professional and good at both Fills and pedicures. Twice she was out due to a family emergency and Monique filled in for her. I like her as well. She’s professional and knows what she’s doing both with pedicures and Fills. And even though she uses the stencils, Monique combines different ones to make interesting scenes on my nails.
Something that surprised me toward the end of my first visit, was Dzumy not taking payment before painting my nails. She insisted that she paint them first. Then instead of rushing me out the door which has been my experience at other places, she had me sit with my nails under the dryer for 20 minutes. Then I paid. By that time my nails were completely dry and I didn’t have to worry about messing them up putting on my seatbelt or holding onto the steering wheel with my hands flat as I drove home. I think it’s a nice touch.
So why did I give Pure Indulgence 4 stars instead of 5?
When I first started going there, they pushed the extra services really hard. It was weird because my manicurist Dzumy didn’t do the sales job. It was always one of the other women who work there. About the second month after I started going, I had one manicurist and the manager both within 10 minutes of each other suggest I have my eyebrows waxed. I stopped the manager and told her that I don’t like hard sales and they were making me uncomfortable. I stressed that I don’t spend money at places that make me uncomfortable. It’s been seven months since then and not one person has tried to sell me anything since.
Another reviewer mentioned being asked to pay by check instead of credit/​debit card. This happened to me as well. A hesitant request with «it’s ok if you don’t want to». Since I understand the reason behind the request (the business doesn’t get the full amount charged to the card), I’m fine with it. I’m also ok with making the check out to the owner instead of the business. And I always tip in cash. Otherwise the person providing me with the service only receives part of the tip as the credit card company takes a percentage of that as well.
Since I don’t want to end the review on a negative note, in summary:
* The two manicurist I have had — Dzumy and Monique — know what they’re doing. Not saying the others don’t, I just don’t have any personal experience with them.
* Professional, relaxing atmosphere.
* Be prepared to be fierce once about the sales jobs. Then enjoy the peace and quiet.
* Hand-​drawn designs.
* Check or credit/​debit card? You decide. They accept either.
* Be nice and tip in cash (my daughter is in the service industry).
* Finally, walk out with great looking, dry nails.

$ 30 for spa pedicure. $ 25 for regular. I guess I should’ve asked the price first but I was in a rush and there was no wait. I didn’t like that there were no visible menu for prices on services. It was only when I checked out the menu is on a somewhat laminated piece of paper by the check out desk. They didn’t ask if I wanted regular or spa pedicure so they ended up charging me for spa. It was a nice treatment, hot towels, little massage and they did end up spending about 40 minutes for the whole service, it was nice but there are other places that do the same service and call it and charge as a regular pedicure. On the plus side, The ladies were friendly and the place was clean.

Came here for a couples manicure and pedicure and had a wonderful experience. My boyfriend had never experienced a mani or pedi and desperately needed one as he works with his hands for a living. We sat in massage chairs while our feet soaked in warm water. I’m not sure of any of the technicians names, but mine provided gentle exfoliating and massage, clean and neat cuticle trimming, and tidy polish. My boyfriend’s tech was more vigorous with exfoliation and massage (which was needed) and made his fingers and toes SO much neater looking. He was very happy and we definitely will be back!

I would give this place 5 stars but they took advantage of me and is too expensive! I came in for a pedicure, and the gal kept insisting I get a manicure, after 3 attempts at turning her down she then said we’ll just trim your cuticles. Shame on me for assuming it was free, before I knew it I was getting a manicure. It ended up being $ 55 for a mani and pedi — when I originally thought it would cost $ 22 (as it says online). She did a great job and it was a good atmosphere, but $ 30 for pedicure is too much.

Great experience! My first time to this nail salon. I called ahead to see if there was a wait and There was not. I was able to get in right away.
Super friendly greeting. The employees are all so nice! I had a shellac manicure and regular pedicure and it was awesome! Price was $ 60.
Nice message chairs, relaxing music, décor is very clean and smells fresh — no smell of strong nail smells.
All in all a wonderful place. I will be back soon!
Monique did my nails and they look good!
Perfect location near QFC and off Gilman Blvd. plenty of parking as well.

I love this place! They do a great job and really embody a neighborhood place. They are a little pricy, but in life you get what you pay for. My experience here is always well detailed and they treat my family like their own. Working in retail hurts, they make it hurt less.

Very clean! Been going here for 5 years… love Monique but have seen others and they are all good.

My 5 year old and I had a wonderful experience. The staff is warm, friendly and very professional. The manicure and pedicure were fabulously done without an upsell for every little procedure done. The price was very reasonable for a 45 minute experience. Will be coming back and seeing Nina again!

Went in with my husband on ⁴⁄₁₅ for a gel polish change and 2 pedis. Decided to try this place out since In Spa was booked and every other nail salon in issaquah is a joke.
Our experience started off nice, thought the place «had» potential. Nope, after both my husband and I were over clipped with the cuticle trimmer on our toes and my finger tips were jabbed with it twice *ouch*!
Then when it came to my gel polish it started to wrinkle after applied. I asked if the polish was expired and I was told no. Uh yes it was! My mother is a manicurist and I have been getting gel polish for a year now so I know what a expired polish does.
I am surprised they were fine with my polish wrinkling and charging me full price! I’m highly disappointed and will never return. Don’t waste your hard earned money on a half job salon.

I’ve been going to this spa for over 2 years now. The service is excellent, the spa is very clean, the atmosphere is relaxing, and the people are wonderful. I have no complaints and I would highly recommend them!

This place is a scam. I went in for a fill and when I was done she asked me to write her a check and to leave the TO field blank. Then she tells me it’s $ 25. After I write the check I asked how much the fill was and she said $ 20 but the $ 5 was for cuticle cutting. What? I didn’t ask for my cuticles to be cut. I also told her that I never asked for it. Then I started questioning why I needed to leave the check blank. I know exactly why. She is writing the check out to herself and is not reporting it to the owner. I heard her do it to the same person before me. I will never pay with a check here again. Hopefully I never have to go here again. I kept questioning why the check was blank and she said it’s because they have a stamp with the salon name on it. Not true. I plan on calling the owner to make sure she is aware of this. $ 5 for a cuticle cut? RIP OFF.

I had high hopes for this place because it is much nicer than all the other nail dives that I have been to in Issaquah and the surrounding area. It is clean-​looking and smelling in there as well as very nicely appointed décor. I will not be back however due to the extreme foot scrub that I got with a scrub brush with the vigor that one applies to a floor scrubbing that painfully resulted in a patch of skin coming off on my big toe. Even though I said ouch and flinched, she didn’t seem to even notice it until it become apparent that it was bleeding. Now if they do not change gloves between clients as someone else has mentioned in a review, I can only imagine the germs they are spreading around between clients, even though the place appears very clean, since germs are microscopic. I will never go back to this place again; in fact, I will probably never go into any of these non-​English speaking, low-​end nail dives again. I will do it myself or splurge occasionally at the place where I get my hair done in Bellevue — Obadiah Salon.
P. S. — a couple of additional comments…
* My daughter had accompanied me here and got a pedicure also with the same extreme foot-​scrubbing resulting in a cut on her toe too, although not as bad as mine.
* I had checked online beforehand and found the price for pedicure was $ 22 — wrong! It is $ 30 — most expensive at the dive-​level that I have seen in Issaquah — might as well go to Uptown Nails for the same price, where the tip is «included».
* To add insult to injury, even though they accept credit cards, they ask if you can pay in check or cash. To top it all off, the tech asked me if I at least had cash to pay for the tip! I find this question very offensive, especially when she thinks that she even deserves one after taking a small chuck of skin out of my toe and after I had clearly stated that I never carry cash… I did tip but probably shouldn’t have. I will certainly never be back and everyone else, please consider yourself warned — DO NOT GO TO THIS PLACE!

First time here, came with my boyfriend for pedicures (his first one), WE LOVE IT!
The atmosphere is so soothing from the looks to the scent. I had Monique and she’s so awesome! I will be coming back for my fill-​ins now as well. Thanks!

WARNING TO CLIENTS: People doing nails at this salon use the same pair of gloves on all clients, without changing them — going from pedicures to manicures wearing the same pair of gloves. They obviously don’t care about you the client — they just wear gloves to protect themselves.
I waited for Tammy to finish a pedicure that was scheduled before mine. She finished the pedicure client’s feet and then returned to me without changing her gloves. I asked her to change her gloves and she said she didn’t have another pair, she uses the same pair and didn’t think it was a problem. If she weren’t wearing gloves, she’d probably at least wash her hands!
Tammy smiles a lot and comes across as sweet, but unless you want to be exposed to someone else’s nail infections, DON’T GO TO PURE INDULGENCE.

A friend and I tried Pure Indulgence for the first time today. We arrived to a friendly welcome and were immediately seated. They have the chairs with the timed massage. Ann was excellent –she made sure my feet were in great condition before I left, and I gave the paraffin wax hand treatment a try. They do not use the same wax for everyone –you get fresh wax every time. Ann is truly an artist.
My friend was helped by Tammy, also an excellent pedicure. Very friendly place. They knew all of their clients by name –I am guessing they have a lot of regulars.

Everyone here does a great job. I have recommended salon to friends and family and will continue to do so. I have never felt rushed and whether it is a wax, manicure or pedicure I always leave happy with my services.

I highly recommend Pure Indulgence for waxing services, pedis and manis. Monique is that honest friend that will tell you straight up what you need done. Never anything excessive… just what she sees from her objective eyes. Everyone needs someone like this in their life. :-) She is quite a perfectionist and does the best work of anyone I have ever been to. I am a natural kind of girl and she does beautiful natural manicures without polish (although it looks like there is polish on). Make sure to call in advance!