McDonald’s

Terrible service on the drive thru tonight the drive they worker had a terrible attitude and shitty customer service idk what the hell is name was. If you don’t want to be be there quit bro. Ks#14

Worst place ever ! I live down the street from this location and will still drive to the Mc Donalds in the next city to get food. Please avoid this mcdonalds if you’re in this area.

I’m surprised to see all these terrible reviews! I had the friendly standard McDs service and food. Maybe I lucked out because I ordered in the drive thru at 7am, but the staff was nice. I only waited a couple minutes and the girl apologized for the wait! Calm down people… it’s McDs NOT
I tried the egg white & sausage breakfast bowl and it was surprisingly good. It’s on the smaller side but the food was served warm and not oily (I was afraid it’d be covered in oil).

Went twice to order breakfast, and they messed up both times. The first time, they forgot to add the hash browns, the second, they forgot to add a Egg Mcmuffin combo. Never again I’ll come here the missing orders are too consistent. Check your orders before you leave!!! Learned a big lesson from here.

I love this place. Fast and friendly service. I also like to add the employee by the name Alexander DeBellis was very nice, helpful and polite. Way to go! Hopefully you can keep on hiring the same people. I will be back!!!

Every time I come to this McDonald’s they always say their shake machine is broken and they never have parfaits every other McDonald’s always as parfaits and always has shakes. Do they not take care of their equipment or do they just shut off their machines???

They suck following directions. I’m 6 and I can understand that people need sause with their nuggets. Never going back

**** update *** no less than 5 minutes after posting this review, it appears that the same old creepy manager sent me a nasty message on Unilocal!I have contacted corporate and screen shot his account along with his picture which I will post. This guy is a creep!
Ask for something. They charge you, whose job is it to get the order right? Certainly not mine! I do however have to always check because as usual, the orders are always wrong. Then the manager snaps at me for not paying for what I ordered, as if I personally entered the pictures on the machine and clicked the NO cheese button. I absolutely do not understand why they think they deserve $ 15 an hour. I would rather enter the order myself, a least I won’t get angry at anyone or yelled at by a manager– who by the way can benefit from some customer service retraining :)

This place is horrible. One of the worst establishments I’ve been to. Went to order some hot cakes and ordered the meal which is supposed to come with fries and coffee. I asked to substitute orange juice for the coffee. They charged me 2 bucks for a tiny cup. And then they didn’t give me fries that were supposed to go with the meal.

The food is your average McDonald’s but I’m writing this review because of the service. I like to think of this location as the WORST McDonald’s. I tried e-​mailing McDonald’s to complain but they told me it was privately owned so they can’t do anything about it.
Reasons why this is the worst McDonald’s:
— I don’t think I’ve gone through here without my order either missing an item or being wrong.
— I ordered an UNsweetened iced tea. The guy taking my order clarified by saying «UNsweetened?» and it even said UNsweetened on the receipt but I received a sweet tea.
— Asked for vanilla iced coffee with light ice. The woman handed me the cup which was completely filled with ice. I told her, that it was supposed to be light ice. She laughed at me and said «this IS light ice». I didn’t know how to reply to that… so I just told her that it wasn’t because I’ve gone through here before and light ice is usually just a few ice cubes, not a whole cup filled with ice. She sighed and remade the drink.
— Every time I go through here, they hand me my order and quickly turn around and leave the pick up window. I then have to wait and wave at someone to come over so I can get ketchup/​sauce/​napkins/​etc. because they never offer it in the first place.
— I ordered an iced coffee and they never gave me a straw…
… and I could nitpick and go on. This McDonald’s is just horrible service so just double check your order if you’re going through.

VERY disapointed! I walked into the store placed my order along with a fried Apple pie. The woman taking my order said they don’t have them. I pointed to the digital sign a said it right there on the screen. She replied we only have baked, said would you like to speak to some one. I said yes. I repeated my complaint and referenced the sign. I got the same story and we don’t control that, and this not a normal store, but ruder. Now I am getting frustrated with lack of customer service or apologize that. I DON’T CARE the sign is not controlled by them and they don’t have the fryer! If is being advertised at the store it should be there. Plain and simple.

Service can be better, especially in the drive thru. The employees must remember that in the morning hours, we are in a hurry because we have to go to work. So please management, make a better effort to provide better, faster service.

This is the worst McDonald’s. Their food is always cold and reheated. Their customer service (especially ALL the managers at this location) is terrible every single time and their employees are always clueless. The one down the street on Arrow has better service and food is always fresh. Drive down toward Arrow next time and go to that one instead of the one near Foothill/​Route66.

Never disappoints to disappoint!!! Worse Service ever. The people they have at the graveyard shift are terrible in customer service. Often times the food is either cold or tastes terrible.

I own a small business right around the corner from this McDonald’s. I come here about 4 – 8 times a month every time I dine in I witness so many dirty areas that need attention. I watched the manager drop the Carmel container landed on it top edge & side (never cleaned) so she picked up and placed back to be used by another employee that will transfer that dirt to other customers food, I went to fill my cup with Unsweetened tea EMPTY Container, asked Tony to fill my cup he was busy talking to an employee about who he knows on the streets with no concept of taking care of customer in a timely manner, Oh I might want to warn you about all the flies buzzing around my food as I had to protect my food from them and shacking my legs because they where landing on my legs too. Oh my food was not ready yet because they where waiting for fresh fries BUT they insisted on placing my partial order on the tray on counter (food getting cold) common sense? when I asked Tony (Employee) why would you put half my order on the counter so it gets cold he had no clue. I plan dinning at another place next time.

The food is what you expect however I wanted to write a review praising the drive thru staff at this location. Always friendly. Always fast. As a side note why make your employees deal with the little plastic hourglasses? The drive thru is already fast and the gimmick does not impress me. Why would I want to hold something that has exchanged hands with customers in other cars who knows how many times? Drive thru staff is awesome. Gimmicky hourglass crap is lame.

Worse service ever a ‘manager’ named ana was disrespectful and i ask for my fries well done no salt and fresh! They had tooo much salt and soak in oil never back to this place again!

McDonald’s Azuza on Irwindale and Foothill
The Great:
— Really nice interior, superior to most McDonald’s
The Good:
— Great location right off the freeway.
The Bad:
— Parking lot has front row dedicated to the drive through?!?
The Ugly:
— Trying to get back onto Irwindale Blvd

This McDonald’s always has the WORST fries I have ever had. And I do mean ALWAYS! I only give them two stars for convenience. Its on my way home and every time I figure I’ll give them another try, thinking maybe it was just a one time thing, I am proven wrong. McDonald’s is famous for their fries. It’s shameful what they do to them. I’ve given up and stopped going there. Convenient or not, I go out of my way to Monrovia when I need my McDonald’s fix.

It’s McDonald’s! Newsflash! All you idiots who complain need a reality check… you paid .99 for a hamburger… what do you expect!!! This McDonald’s is no different, no better, no worse than any McDonald’s you have visited. So get over yourself and if you want a 5 star restaurant, save up your food stamps and go somewhere else.