Cakanac Randy J OD

I’ve been going to Dr. Cakanac for thirteen years. Never in my life had I encountered a worse experience here until today. I had an appointment at 10:00am and he didn’t see me until 11:15am. I sat there for over an hour. If I hadn’t been a loyal patient to him, I would have changed years ago. I think the office as a whole needs to get their stuff together to improve how they run their office.

In a small town called Bellevue I went to a local office called Lisa Nath LLC. I couldn’t see Dr. Nath because of insurance purposes but because the office was new, local and staff seemed very pleasant I chose to see Dr. Cakanac, located in her office. I had an eye exam, was given a script for bifocals and out the door I went. I purchased my eyewear down the street, and after finally getting them I noticed my vision was worse with the glasses! So I returned to Dr. Cakanac to see if it was the glasses or needed a better eye exam. Glasses were correct, however now he finds I have cataracts, cataracts! How can you not see that? Well he prescribed another stronger bifocal! Ok, what do I know, I just want to see. Get the new glasses and my vision was pretty much like I just putting coke bottles on my eyes, couldn’t see a thing! I made an appointment with Dr. Nath, being that it’s her office and now would see me because I have cataracts. She said surgery, I said wait no other option? No, that’s was my only option. I would have liked to of heard this at my first visit. I told her I spent 265 $ on eye wear, too bad I guess because they refuse to reimburse me for the mistake they made! Very unprofessional, very dissatisfied! I hope no one goes to this place, they do not own up to their mistakes, can’t trust them at all.