Sam’s Club

I am reviewing the deli/​lunch area. This is the best Sams I have ever visited. The employees were very courteous and fast-​moving. The pizza was much better tasting than the other Sams in the area and they offer different topping choices compared to other Sams — example=jalapeños. The salads are more substantial than the same salad at other Sams. This place is great!

What can I say. We were there with a gift card offer. The sign that directed us to the, ember shop desk was wrong and the man at the door was really no help, had an attitude like we were bothering him. Stood in line for 3 – 4 min waiting for help. No day pass. So went to look at the rest of the store., not a fun place to shop. Only 1 demo lady was trying to had out her samples the rest were just standing there like the food they were serving. Store was in good condition but the employees seemed to have more fun talking a lung themselves rather than helping customers who pay to be there.

I have a few issues with Sam’s but I find myself in a catch 22 because I can get better deals on paper towels, toilet paper and laundry detergent than I can anywhere else. And I love saving money if I can. By purchasing these items from Sam’s, I am able to realize approximately 50 – 70 dollars in savings per month.
However, there are two issues that will likely force me to go elsewhere.
1. The only Visa payments they accept are debit. You cannot use a Visa credit card there. That really makes no sense to me and is a poor business rule since several small business owners go to Sam’s for their business needs and since Visa is a major credit card.
2.Variery: I prefer hot salsa, sausages and other foods. Sam’s has good deals on all of these items, but none are of the hot variation. All are medium or mild, which, to me, says a lot about their failure to provide to all cutomers. This is particularly concerning for this location because the area is predominately people of Asian, Indian and Hispanic descent and these cultures typically are associated with spicy foods. Someone either didn’t do their market research correctly or Sam’s just doesn’t care that they are missing the opportunity to reach several customer bases.

Great customer service, staff well trained all item priced good, and placed correctly. Very great location and well cleaned place inside and out always comming back to buy more :)

Fine. The lady at the membership counter did her job quickly, efficiently, and had a positive attitude. For the most part, the employees were friendly.
They did not have peanuts in the shell that I was needing for an event. When I approached an employee to ask if they had them and I might just be in the wrong section, the woman literally started walking away from me as soon as she saw I was going to ask her a question. I kind of had to jump in front of her so she did not get away. Gotcha! Give me your peanuts!

The people that work her are always kind and helpful. Pizza window is fresh clean restrooms good prices and well stock goods!

This review is purely for the auto department.
Came here because my tire had a nail and I needed that fixed. I used to come to Sam’s alot because they would do this for free as long as you’re a member but now they charge $ 3, which isn’t too bad. The service was fairly fast, they were done after I shopped. However, when I got my car, my tire maintenance light was still on, they overpressured my tires by 4 psi so I had to go out of my way to fix that. My leather seat on the driver side was also sticky and greasy. I don’t know what it was exactly but that substance got all over my leather boots as well. So I had to spend some time getting that out. Not only did they do a bad job with my tire, they didn’t even bother cleaning up the mess they left in my car. This was very upsetting. I am never coming back here to get my car fixed.

About as good as your gonna get… For a Sams.
Clean, active employees, daily samples and fresh $ 1 pizza is edible

I don’t really understand all the polarizing Costco VS Sam’s comments. I have a membership to both, and maybe just don’t buy enough specific items to realize whether one is superior.
I like how Sam’s club offers name brands vs the Kirkland brand on certain items. For example, I’d rather buy name-​brand trash bags at Sam’s Club.
This store in particular seems relatively clean, which is not always the case depending on location. I also think the café is great! Where else can you buy a pizza combo with a 32 oz drink & two large pieces of pizza for less than $ 2.80 or a Hot Dog & 32 oz drink for less than $ 2? I will often eat here for lunch due to the extreme low prices.
Overall, happy with the selection, no complaints.

I DO prefer Costco, but there isn’t one nearby, so Sam’s it is. My mom and I come here a lot for work-​related things, and pick up personal stuff at times, too. The store is clean, and I’ve never encountered rude staff or anything. We like to buy fruit, and then split it, since a full package of whatever fruit is often too much for one of us. We discovered that the nectarines are top notch, we’ve been back quite a few times in the past few weeks to restock.
There are times when it’s a bit chaotic and crazy, and I’m of the opinion that people probably shouldn’t bring their rambunctious kids, but I just try to avoid going at those times. In the middle of a weekday, it’s generally pretty quiet.

Just another Sam’s Club. This one is not particularly good or bad. The parking is pretty good here considering they actually take care of the parking lot by clearing it out and not letting the carts and buggies fill up all of the space. The lines clear out pretty quickly and I have not usually had to wait around for long amounts of time to check out.

Chaotic and people need to learn to use the check out lines if they are going to self do… but then again the people that work here should move a little faster so we do not have to stand in line forever. Annoyed how you have to show a rcpt to leave a store… makes NO sense. I get bulk for soaps etc… but really my membership is sort of a waste. The do not carry anything healthy. They use to have fantastic yoga clothing and decent kitty litter… no longer. Not even the starbucks via. Nothing is really cheaper in bulk like it use to be. We use to find extreme savings… not so much anymore. So I think this is my last go around. Plus the ginormous insanity with all the people with kids allowing them to run all over the store and run into you… it is just rude. Oh and need I mention the annoying sales people that stand at the front as you try to walk buy. She had food in her mouth and shouting at everyone to come over to save $ on some ccard promo… whatever! They only accept mastercard also… lame since the pumps take any ccard… dumb right?

Explain to me this business model: You pay for the privilege to shop at this store. You pay extra to be able to shop earlier than most. You need to buy everything in bulk or supersize. You can’t use American Express, Visa, or Mastercard. Oh yeah, and the store has less SKUs than your standard grocery store, Walmart, or Target.
Yet, the business model works, and I routinely shop here; Sam’s seems to have the best produce around, albeit of what they have which is limited. They has some magical hook up on bananas — some weeks they’re ginormous… and dirt cheap.
However, let’s be fair; they do lack quality over some items. Lots of their in-​house items are soso quality. You also have to be careful about the vegetables as they can be on display and moments from going bad (be especially careful with the pineapples).
My two biggest gripes with the place are:
1) Hard selling fast-​talking DirectTV sales guys. If you see them by they TVs, run in the opposite direction. They’re trained to take a «not interested» response and turn it into a linguistic diatribe of why you’re paying too much for your existing service. I’ve actually developed a routine over the last few months of circling away from the TVs as an easy preventative measure to stave off these dudes.
2) This is no Costco. Costco is superior in product quality and price. They dominate this space, and I wish there was one close by that I could go to instead of Sam’s.
But Sam’s is practically right next door, and it’s good enough. So I’m a member and I’ll stay a member. And they are the best place in the local area for certain things (for me that’s bananas, romaine lettuce, and veggies for salads).

My work makes me go to Sam’s about once a month to get bulk sodas. Did I say «makes» becuase I’m all, «DARN, I have to leave the boring paperwork on my desk and walk around Sam’s for 15 minutes sampling food and picking out sodas! »
Today Sam’s had something I could not resist – a tray of cakeballs! Yep, for $ 14.99 they had a sampler of chocolate, coconut, yellow and strawberry cakeballs. (Go ahead and make the cakeballs joke now, you know you want to.) Like, 24 – 30 of them in the little container. And while the ouside coating tasted like Valentine’s Day boxed candy coating, the insides were 100% cakeball goodness.
I know I can go right over to «Outta the Oven» and get bakery quality cake balls, but they are way more expensive. I pay about $ 2 per ball at any bakery. These were 50 cents each. And they are, or were, totally worth it. There were only two containers left when I grabbed them. SCORE! So if you like cakeballs but not the price, head on down to your friendly neighborhood Sam’s Club and see if they have any in their fridge case.
Sidenote – the people at this particular Sam’s are super nice! I always get excellent service here. And I shop at about four different locations through-​out the year for different reasons.

I love this Sam’s. I come here almost once a week for either work or personal use. When coming for work, they always have the items I need and the staff is helpful and doesn’t roll their eyes and need to call 20 different managers to do a tax exempt transaction. During lunchtime you can usually fill up on the different samples of packaged foods offered and the staff doesn’t mind if you get one more for the road :)
It is only me an my sweetie and I still find the membership cost effective. Between the cheap gas, the wine and beer offerings, the photo prices (passport photos were only $ 4.96 BOOM!) we have saved mucho money.
I do agree with Tony M. though, I used to love their chicken salad, it was AMAZING. But then they changed it and now it sucks and I don’t get it here anymore. So I am complaining too. Bring back the REAL rotisserie chicken salad please!

Their premium rotisserie chicken salad was the hit of any game night I threw and a very yummy fast-​food-​for-​lunch substitute. But, they swapped out the real chicken for this mystery cubed meat.
Did they lower the price to pass along the savings of not having to use real chicken? No.
Did they change the label to no longer refer to it as «rotisserie chicken»? No.
Same price, same label. Misleading.
I asked Ron, one of the managers, about this. «When will they bring back the old recipe?» I asked. He said when enough people complain about it. So, here I am complaining.
Please send that mystery meat back to wherever they make that stuff. Then, reintroduce real chickens to a fate and purpose they couldn’t even dream of fulfilling. =)
Thanks.

Great wholesale prices. Staff is generally helpful. Good selection of products.

Since getting a Costco membership, I only stop at Sam’s for gas & cupcakes for my kids birthday party.

My new local Sam’s has been trying to convert this Costco lover over.
However, while I’ll always love Costco, Sam’s has some kickin deals when it comes to food, household and pets!