Reflections

HORRIBLE, RUDE, BATAMEEZ, & ARE YOU KIDDING ME!!! Worse Experience Ever!
We walked in as a family to buy a mens kurta outfit. we walked in at 7:33pm giving us 27 min to shop as they close at 8pm. At 7:45 the lady who is the owner (wish I knew her name, but we are sure she’s the owner) started her crazy rudeness with us.
She tried to hurry us out of the store within operating hours. At one point she told us that she has to leave because she has plans even prior to closing time. She asked me to try on a suit for size purposes and then rudly asked me to take it off and put on my own clothes while I was looking at choices. We saw 5 torn threads on one of the items & when we brought it to her attention, she replied with ‘thats how they come’. Customer service training badly needed.
PLEASE DO YOURSELF A FAVOR & SHOP ELSEWHERE WHERE YOU WONT BE DISRESPECTED.

Been to their Plano location. Worst exp ever. First thing I noticed is they have couple if signs. «Parents, please control you child, no running in the store» or something to that effect. As a parent, I found that offensive.
Second sign said, «No refunds, only exchanges». That is nothing but a money grab. The owner, tried to explain to me that forever 21 had the same policy. Now, I am a 36 year old male, so I never shop there but I have never heard of a store with a refunds policy like this. So if you bought something and do not like it, you are at the mercy of the store.
The receipts are very vague and do not have proper descriptions.
I was upset with the pi$$ poor service and asked the owner if they are bbb accredited and she said that they were. But when I checked, they were not. No wonder. They would have been inundated with complaints.

Sucks. Expensive prices same thing was cheaper at Asia Boutique in Irving. I was trying to take a picture to send it to my sister to see if she likes it and they were like oh we don’t allow photographs here. So stupid, ugly dresses and expensive prices.

Worst experience — on our first visit to this store, store owner almost kicked us out when my daughter tried 3^rd dress on saying we cannot hold up fitting room. It was so rude as there there was just one more customer in the store and no one was waiting in the queue.

I don’t shop for Indian outfits ever but I met my cousin to help her find some she needed for a wedding. We went to a few places before reflections that were the typical stores, kind of messy, everyone talks in Hindi or whatever language and kind of make you feel judged. This is what I expected from any store we were going to.
Then we pulls up to reflections and I thought «this place looks too good to be a regular Indian outfit store». And it was an Indian outfit store, but it was as good as it appeared to be! The service was impeccable! They made you feel welcomed no matter what and weren’t pushy sales people. The owners are the ones in there and they actually manufacture all there products which I think is a plus! But their prices, they were impossible to beat! A dozen bangles for $ 2.99! If I were to ever look for any Indian outfits, I would make the hike from Houston to Dallas just to go to their store!