Esters Road Postal Center

Very rude customer service, I went there today. The lady working the counter did not greet me when I walked in and was too busy putting fed ex labels on the boxes to wait on me. She continued to place the labels on boxes even after I had stood there for a minute or two and never asked to helped me. I promptly left and spent my money elsewhere.

please do not go to this place. the owner doesn’t respect clients and screaming at a client. owner is ungratful for clients. also the place is mess and needs a overrall. please use ups or fed ex for a professional and safe experience. owner has anger mangagement issues.

How can I say this? I was referred to them by the west Irving library employee, a really helpful lady, because I was planning to use a computer for 10 minutes or so and didn’t want to pay the 10.00 irving library charges Dallas residents. The library employee informed me that the postal service is open till 6 PM on a Saturday and when I arrived @2:20PM the unfriendly looking old lady quickly locked the door and waved a poorly hand written sign from behind lockef door and was gesturing that it closed @2 or something. Not sure if they thought I was going there to rob the place but I didn’t feel very good.
My advice? If you aren’t wearing a pinkish pigmentation as your birthday suit, I advise you to take your business somewhere else. This place is very very suspect in their ethical and fair conduct of business.

There are two pros about this place; very convenient location, and the lady working in the afternoon is very nice.
The problem is there are too many cons.
* owner is unfriendly, bordering on rude. He is the only one there in the mornings. Why keep the business if you really can’t stand serving your customers?
* service can be very s-​l-​o-​w if there is more than one customer — even slower than the post office
* hours are too limited. Eg it is Thanksgiving weekend and they are closed for the entire 4 days, which means we can’t get our packages Friday or Saturday, but have to wait until Monday. Lately, they are closed many mornings so their hours are often 2−6p.
I hope another postal center opens up in this area & provides some much needed competition.
Our mailbox rental is up soon & we are looking around for other options.

This place is simply the basics. And even though this place does have a notary public, the guy didn’t know how to fill out the form. He scratched out typed portions of the document, that didn’t even pertain to him, and now my document is void.
I recommend finding somewhere else, but if you’re in a pinch this might get you through.

Convenient, to my house but the owner is the most unfriendly guy. He never is at the counter and whenever I have walked in there, I am standing waiting for a good 30 seconds before he comes slowly sauntering around the corner. Not a salutation whatsoever from this jack ass. You can tell he hates that he ships packages for a living. But c’mon now dude, crack a smile at least. I mean there has to be some humor in packing boxes full of peanuts.

the fact that they do copies, prints, mail, UPS, FEDEX and have the internet would be a good reason to list this as a good business. but the service sucks like hell. the guy who is always there is the owner and he has a horrible personality as well as horrible customer service skills. they also charge extra for stamps as if stamps aren’t too damn high already. the place offers a convenience but i’d rather go stand in a long line at the regular post office. i sent some a money order and card to kansas city from this place and they haven’t received it yet… that was damn near a week ago; and the postal center really can’t track it.