Best Western Irving Inn & Suites at DFW Airport

I am now in this place for 6 nights. This room was paid by my employer. The area is a little sketchy but overall been ok except for the few characters on the balcony smoking and drinking. For the most part they are not trouble.
The mattresses are ok but not my pick. I am in a double double room. Luckily I am by myself as fitting 2 in this bed would be difficult.
They serve a breakfast. A little bit better than a motel 6 breakfast. They even have sausage patties and the dreaded powdered eggs.
The pool is ok and the hot tub is not good. The water smells and has not improved since I have been here.
They also offer a shuttle that goes many places. It’s not a fast option as they have many runs.
I have not seen any bugs and my room has been cleaned.
My room had a fridge and micro and coffee and hair dryer and iron and board.

My husband and I reserved the King Jacuzzi Suite as the end of our date night. When we arrived, the man working at the front desk took 30 minutes to check in one person in line before us. After we FINALLY were able to check in, we found our room. When we opened our room door, I was no so pleasantly shocked. The jacuzzi was something out of a bad 80s pornograghy, red and heart shaped with awful lights above it. After we almost died laughing among bad jokes, we decided to try it out after all. It didn’t work! It had 6 jets, and only 3 of them worked. Half the knobs didn’t turn, and were half-​heartedly siliconed into place crooked or came off completely. The bed was like trying to sleep on concrete, and the pillows fell completely flat at the slightest touch. The air conditioner kind of kept it coolish in the room.
Do yourself a favor, stay ANYWHERE else.

This hotel is only good if you’re looking for a cheap place to stay. We stayed for 5 nights and it was close to where we needed to stay. There was a lot of suspicious people hanging around at night.

Wow. Not sure where to start here, but we were just not impressed. Luckily we got a corporate discount rate, otherwise I would have felt fully ripped off, instead of just partially.
We reserved a King Suite, thinking it would be nice to have extra room and a fridge for our water and soda. Now, it was a big room, with a front room area with a small couch and chair and tv, plus a kitchen area with sink, microwave, and fridge and a small table. Plus the bedroom with a tv, and the bathroom.
When we got there, for some reason, their system wouldn’t take our debit card; ok, fine, probably an issue with our bank, but still irritating. Luckily we had cash, so we used that. We got a room on the first floor, and I was a little disappointed that all the rooms open up outside. When we walked in, it was dark. Like freaking cave dark. Even after turning on every single light, it was so dark, I couldn’t even take a selfie. #firstworldproblems
The room was… okay. Not really not as nice as I hoped. It seemed very Motel 6-​ish at double the price. The first night, neither tv worked; both had terrible, snowy reception that really sucked, as my hubby likes to relax by watching tv before bed. Sorry dear! The fridge wasn’t cold, so all of the soda and water we brought actually stayed colder when we moved it to the car. The tub didn’t drain, so in the middle of your shower, you were standing in ankle deep water. The wi-​fi was slow, although it is free; I was trying to do some work as well, and was having a hard time getting on the internet and then having a fast connection (I have a brand new laptop, so that’s not the issue).
The breakfast the first day was ok. There was the usual fare of cereal, bread, waffles, juice, coffee, and scrambled eggs and sausage. The second day there wasn’t any eggs or sausage. There was plenty the first morning, and tons of room to sit and move around in, so that was a small plus.
Now, it wasn’t all terrible; there was plenty of hot water, and the bed was pretty comfortable, even though it was squeaky. The room is so big, that to get the bedroom are cooled down or heated up from the front unit (they have the the old units under the windows) it makes the front room really hot or really cold. They need a ceiling fan over the bedroom or something.
It looks like they are doing some renovations in the lobby, and that’s great, but they really need to do some work in the rooms. Or maybe it was just our room. Now, my socks didn’t turn black like the other reviewer’s, so that was good.
I didn’t have any of the smoke smell that others complained though, so that was a plus as I can’t stand the smell of smoke.
All in all, I would stay here again if I HAD to, but really, it wasn’t much better than a Motel 6 for a lot more money.

Love this hotel and I stay every time I come to the area for work. However, I’ve noticed some changes lately. The breakfast seems to have been downgraded as there is not such a selection as there used to be. Also, there used to be US News papers available at the front desk. This is no longer available much to my dismay. I’m a business traveler and I’m sure there are other business travelers that enjoy this newspaper. Otherwise, still my favorite hotel.

I booked this hotel online through Orbitz. It was listed as a three star hotel … It is more like a one star motel. Dirty doesn’t even begin to describe this place. Bugs in the room, broken toilet, stains in carpet, lights that don’t work, etc. Other guests I saw were walking around carrying orange Fanta soda in pajamas, another one was half dressed and others were shoeless. I booked 3 nights and stayed for 3 minutes. When I went to the front desk to tell them I was leaving because of the condition of room/​hotel they didn’t even seem fazed or concerned.

This hotel was definitely better than the reviews it has previously been given. The staff was friendly and made us feel welcome as soon as we walked through the door. Housekeeping came through daily while we were out, and did a fantastic job throughout our room, even folded a few shirts we left lying on the bed! Our room was exactly as it was described in the description when we booked the room, and everything worked as it should, especially the air conditioner! It is in a very convenient location where all of our needs were met by merely a short drive. We will definitely be staying here again on our next trip to the DFW area. If you’re nit-​picky and expecting the Four Seasons, this place isn’t for you, but if you’re looking for a welcoming, family-​friendly hotel, I’d suggest this place 100 times over.

I asked for allergen free room and non-​smoking. I was given a suite, but it reeked of strong smoke odor. My nose burned and eyes. After spending 20 minutes in the room it was difficult to breathe and I felt sick. The air conditioner filter I washed in the tub. It could not have been any thicker of dust and mold. My white socks are ruined after walking in them for 15 mins. I checked in 10:15 pm and left at 5:30am for a flight. Horrible. Dirty. Dirtiest hotel I think I ever stayed in. Sure, I am sure there is always worst, but is there a competition? How come they don’t know what no smoking means?

If you smoke you may love this place. I don’t and hated it. Guy at front desk during check in Raj had no personality. I called to confirm I was in non smoking room and yes I was. I did not want to move rooms because I just unloaded car and husband was exhausted had already laid in bed. Sounded like all rooms smell from post I’m reading today. They want you out right at 11. Don’t be late or ask for late check out, they will call and knock at door even if they gave you a late check out.

Quite possibly this hotel is housing a rare triceratops. Or more likely, it was constructed of super glue and cardboard. Half expected my upstairs neighbor to drop through the floor this morning. Fortunately for me, said neighbor did not appear to know Irish step dancing.

Wouldn’t stay here one minute. We asked for a non smoking room an when I went in it smelled like urine and cigarettes. Didn’t stand in the room one min. So many bugs as well.

Breakfast is good, the non-​smoking rooms are filthy and smell like cigarettes and urinals. This place was acceptable when I stayed in April & June. This month it’s disgusting. I called for the airport shuttle, was told 20 minutes. Waited an hour, called back & was told they already came and went from where I’d been waiting. Then connected to the driver who chose to argue with me and hang up on me when I asked him why would I possibly choose to sit outside in 100 degree heat for an hour waiting for him if there was some other way to get a ride from the shuttle I was offered? Don’t stay here… Unless you like being treated like crap and sleeping in stench.

We stayed here for the weekend the only irritant was my room key I had to keep going and getting it reset. Rooms were clean, quite, the grounds were clean professional staff. Nice place to stay. I would stay again

On a recent trip to Dallas, I was looking for a place that didn’t cost as much as staying right in the middle of the city, but still had easy access to anywhere I’d want to go, and wouldn’t be a horrorshow. I found exactly that with this hotel.
Everything about this place is pretty good. Nothing spectacular, but good enough for the price. The room was bigger than I expected from the outside, and everything was nice and clean when we showed up. The breakfast was decent (standard continental breakfast), the coffee was good, and the bed was comfortable. Basically, just a decent overall experience.
We did find two bugs in the room during our week there, but I don’t know how much of that was due to some issue with the hotel and how much was just due to the fact that we were in Texas.
My one major complaint comes from dealing with the shuttle from the airport. We called the hotel when we were going to pick up our bags to let them know we were there so they could send the shuttle. We were told that when we had our bags, we should call again, and THEN they’d send the shuttle. So we got our bags, called again, and they said it was going to be there in about 20 minutes. It took over 40. It was already very late at night and there was very little traffic and no one else for the shuttle to pick up, so that was way too long. And even after we were on the shuttle, there was some confusion related to another passenger who needed to be picked up, which resulted in driving around the airport for another 15 minutes while we figured it out. The extra hour of waiting to get to the hotel was very frustrating, considering they could have sent the shuttle when I first called and we’d have easily been ready when he arrived.
Still, other than the shuttle issue, it was an overall quite pleasant experience staying at this hotel, and for the money, I’d definitely stay here again.