William J. Tsai, MD, Inc

My husband and I cannot say enough about Dr. Tsai. He is always concerned about issues we have and listens carefully to what we have to say. He even called us In Costa Rica personally to remind us to come in for Bloodwork upon our return. Dr. Tsai represents everything a physician should– caring, highly intelligent, great listener and a wonderful doctor who points you in the right direction for tests. We live in Palm Desert and still drive in to see Dr. Tsai. He is the best!!!
Jill and Barry Smith

Dr Tsai was the on call doc for my doctor today. I simply deplore doctors I believe they do nothing but send you elsewhere. It’s a never ending cluster you know what. It is a Saturday .
Dr Tsai took my call, didn’t rush me and called me in a prescription. Phones were down and he made sure it got called in.
This man isn’t even my doctor! I will go to him to follow up on this and just maybe I found my guy!
Thrilled. He gets 5 Stars for caring.

Dr. Tsai is very very good family doctor. I strongly recommend him. He is very professional and very nice people.

Writing this based on my experience last week. I’ve seen Dr Tsai a few times.
Last week I was not feeling well and my heart rate was low. I called the Cardiologist I’ve seen in the past and they would not see me until January 22. They did say I probably needed tests since I had not been in recently. The Cardiology scheduler told me to call my Primary Doctor to order them. She wouldn’t budge and wasn’t flexible.
When I called Dr Tsai he said the tests I need should be ran by the Cardiology group and not him. He called to my Cardiologist and asked them to schedule me with the Nurse Practitioner so the appropriate tests could be run. He told me to call him back if I didn’t hear from them by 3. I did hear from the Cardiology Group and was able to get in the same day.
Without Dr Tsai’s help I would not have gotten in or been able to get testing started. I don’t know many Doctors that would go above and beyond like this. I am very grateful.

Unprofessional and rude doctor and staff. Would not recommend! Overcharges patients with medical visits. Will not go back!
PS: Any medical office that only accepts cash or check is unprofessional in itself, since all HSA and FSA accounts now comes in the form of a debit card.
This is to Meilin Wang’s response. Do you seriously think that revealing my husband’s insurance company and dates of visits is not a breach of Doctor patient confidentiality? My point exactly on the unprofessionalism of the staff of this office.

I am a new patient of Dr. Tsai, and all I have is complete praise! No wait at office and he so was wonderful and most thorough Doctor I have been to. I would 100 percent refer him to anyone.

It’s been a very long time since I felt happy about a physician. I can honestly say, this doctor is incredible! How lucky that I found him! I got a same day appointment, no wait, no office crowded with people. The doctor listened to me, examined me, took my vital signs, and spoke to me about our plan to help me. I am a nurse so I am very particular about healthcare. This physician is one of the best I have ever seen. I will recommend him to everyone I know! Feeling very happy about my healthcare now.

Dr. Tsai has treated me for over 12 years. He is an extremely compassionate as a person who truly cares about health and has always been extremely professional. He has been treating me so long he has known all my troubles and health related issues and has every intention to help me get better even if he can tell you what you don’t want to hear. I would like to thank Dr W. Tsai for all you do for me. When my insurance changed, the office did not hesitant in helping me help with the group number which was incorrect on the insurance side. I don’t think I will go to any other Dr since he has helped me so much and has known me for the past 12 years. Thank you.

Dr. Tsai is a very NICE person. I have been treated by doctors who could be inpatient/​condescending.
Dr. Tsai is very polite and treats people with respect.

Dr. Tsai has been my doctor for over a year now, I moved here from Colorado 2 years ago and didn’t love the doctor I was assigned. I am so glad I found Dr. Tsai! He listens, is very genuine, doesn’t rush which shows he cares, is very thorough and I love that the office isn’t over packed with long wait times. I would recommend him to anyone.

Dr. Tsai is a great Doctor running a great medical business operation. He cares and feels with his patients and is great at following-​up and updating me on my laboratory test results.
Thank You Dr. Tsai

This is a great doctor. He shows genuine concern for his patients and is quick to return calls. I couldn’t be happier to have chosen Dr. Tsai

I am so confused as to why I am getting a bill for services as my insurance covers this AND i have already paid my co-​payment of $ 50.00 each time I go. So now, i have to pay $ 200, plus the $ 100 i already paid. That’s $ 300 cash i will have paid for 2 doctor visits. I am only upset because THIS would have been great information to know BEFORE i saw the doctor. They said i was covered thru my insurance, so why am i being billed an extra $ 200?! Anyway, of course i will pay, but only because i do not want this on my credit report. Sadly, i will not be going to this doctor anymore.

Dr. Tsai is a very thorough doctor. He always calls me with all of my lab results and reminders if I missed going for my labs. He has called to check up on me when I have been really ill. Scheduling an appointment is never a hassle. The office is easy to find, immaculate and parking is free.
I like that Dr. Tsai and I are a team both working towards maintaining my good health. He is not dogmatic in his approach to treatment. He treats my entire family, including my mom. (That’s a big compliment if my mom is willing to be treated by him. She’s very picky.) It took me a long time to find a great doctor like Dr. Tsai. We love him!!!

One of the kindest, most compassionate, and thorough doctors I have ever met, Dr. Tsai truly cares about his patients — not just for the particular ailment you’re visiting him for, but for your entire well human being. I’ve been through quite a few health challenges in this year, but whether it was a late Friday evening or during his lunch, Dr. Tsai was always there for me. He is patient and takes the time during every appointment to thoroughly hear and address your ailment. It’s so clear Dr. Tsai is a physician because of his deeply compassionate heart, with a mission to keep his patients both healthy and happy :)

Since my first visit with Dr. Tsai, I could tell he was very thorough and sincere in his assessments based on every question or concern I had. He himself, takes very detailed notes, and provides you with all the possible options/​suggestions. From there, he takes his time in discussing what he can do to help you. I’ve been to doctors before where they rush to get to the next patient, but Dr. Tsai is just the opposite. He truly looks out for your well being and takes the time to help your medical needs. Furthermore, he is great at follow up! If you leave a message, he will get back to you in a very prompt manner. I couldn’t recommend a better physician.

This office is very friendly from the moment I first called to make an appointment. I tried a few places that accepted my medical insurance anthem Blue Cross. The other receptionist at the multiple offices I called were very rude and unable to find an appointment time within the month!
When I called the office they were able to schedule me in, take my insurance information and get me booked within the two weeks. During the exam I was seen promptly after filling out the forms and the doctor was very professional. He was very friendly and very thorough asking about family medical history.
The office was very clean and parking was convenient. I felt very well taken care of. I highly recommend this doctor.

this 2 star review is for the rude «don’t call us anymore» comment when I was trying to refer new business to you. Just be professional and say thank you. I don’t need to hear «you’re not our client and stop wasting our time since you’re not a patient here». You were very professional when I was trying to sign up to see you guys a while back, but due to «political reason» with Covered CA you could only see me if I was willing to pay cash. By the way, it’s called Covered CA, not «Obama Care». I’m a hard working self-​employed citizen that pay taxes, and do not deserve to be treated as a second class citizen because of the insurance I carry. Have a great day!

Great doctor, great staff, highly recommended! Felt very comfortable with Dr Tsai from the start. He’s very professional and very personable at the same time which not all physicians balance very well. I had issues with a prescription and the office was extremely accommodating with helping me get a generic instead of the name brand which cost ~10x more! Thank you guys!

Having been through really bad doctors in the past, I needed to find a doctor after transplanting from San Diego.
Dr. Tsai is anything short of Awesome. His office staff was very accomodating and professional. After meeting Dr. Tsai for the first time, he was really engaged and asked the right questions of which a Doctor should ask when dealing with a new patient. Although my first time was a routine check up, Dr. Tsai made the effort to call me to give me all of my test results and recently followed up again.
After a first meeting — I would definitely recommend him to other prospective patients. He actually cares and makes himself available — that’s pretty hard to come by these days.
Thanks, Doc!