Tuttle-Click Hyundai

Just purchased my first Hyundai from this great dealer!
After going to another dealer I felt a bit frustrated with the pushy sales tactics they tried to use and pressure me into making a purchase. I decided to leave and head to this dealer.
Mikael was our sales rep and he was the most patient and accommodating sales rep I’ve ever come across (I work in sales and it’s hardly ever that serene of an industry). After we expressed our budget and desires in what we wanted in a car, He suggested the Elantra. I instantly loved it and knew it was the car for me.
Daniel the sales manager and Donny the finance manager, then went to work with getting us the best deal and APR. I am self employed and I know how difficult this can sometimes be as far as financing is concerned. We were ultimately pleased that in the end both Danny and Donny worked their magic and we drove away with a great car at an exceptional monthly payment.
*Over the top service: While we were waiting Mike and the team went out of their way to accommodate us and even gave us something to eat (Mike gave us his lunch… seriously awesome) and something to drink. It was a great experience, we totally felt as if we were amongst friends.
I will be recommending this dealer to anyone looking for a car. Hyundai has really great cars for the prices and their designs have improved greatly.
Thank you so much for making this experience a great one.
Ruby and David Dieguez (New and permanent Hyundai lifetime customers)

Thanks to A.P. Farhat for making my experience at Tuttle Click Hyundai so enjoyable and explaining all the new features on the 2017 Santa Fe Sport. I love my new car and I’m so thankful for Daniel Lovisa’s hard work in finding me the car that I wanted so quickly. Joe Ligh, thanks so much for the excellent assistance in service department and thanks to Benjamin Magen for all of your follow up and for making sure that everything was going smoothly. You gentlemen are the best and I will always refer you to anyone looking for a car. Thanks for all that you do.

Recently bought a car from Andy A. and had an awesome experience working with him. Very straight forward and worked out a deal to get me into a beautiful Hyundai Genesis. I highly recommend Andy as well as the entire team at Tuttle-​Click.

Bought a car from A.P. He was very friendly, professional, and i didn’t feel pressured at all. The entire staff was very easy to work with. I would absolutely recommend checking them out if you’re looking for a car!

These guys are absolutely wonderful and made our new hyudai Santa Fe Sport purchase so easy! Andy A is the best sales rep here and undoubtably made this deal happen! What an amazing team.

A.P. was great to work with. Very patient. Did not rush us and was polite.

Great Dealership, explained everything! A.P. Was great! Got us in and out! Thank you and see you in three years!

Excellent service! These guys were short three people, and they still managed to fix my car and send me on my way within two hours.

I bought a Sonata from Tuttle Click Hyundai. There were a few hiccups after purchase, but Fred and the Hyundai staff were extremely attentive and overall I am a very happy customer. A big shout out to Fred as he was very patient with all my questions and requests. He really made the car buying experience easy. He wasn’t pushy at all and I really enjoyed working with him. Thank you!

Do not buy a car here. Dealing with them is so horrible that I kept the car 6 months and traded it in for something else. They made an error during the purchase and it took 3 phone calls and a trip to the showroom before they would acknowledge it. When I initially bought the car, every person I dealt with kept mentioning a customer satisfaction survey and said it directly affects their paycheck. When I returned to discuss the error they had made with my trade-​in, every single person kept telling me to leave their name out of it when the dealership called for the satisfaction survey and that it was so-and-so’s fault and not theirs… they were more worried about the owner seeing a bad review than the fact that they made a huge mistake. Very unprofessional. Big surprise that I never received a call for a survey! Every single time I took the car for service, they were rude — don’t bother trying to ask them an approximate wait time. I traded the car in after 6 months and went back to Chevy. Now I am trying to get them to refund the money I paid for the extended warranty (my finance manager at Chevy gave me all the necessary paperwork to make it easy for them) and they won’t return my calls. Do yourself a favor and go ANYWHERE else but here.

Such a wonderful experience! Seon is very nice and an amazing salesman. No pressure, informative, and willing to work with my boyfriend and I. The sales manager and financial manager were also very professional and worked with us to meet our budget and check off our list of wants. Recommend this dealership to anyone!

What a company. They send you invited to test rode the car and offer a gift card that never comes. I called and they told me they got it but would not honor it.
This was enough to make run and never consider them again. If they can not home a simple gift card than how can they be trusted when you purchase the car and really need them to back up the company and product.
I purchased two other vehicles.
Wow. Shirley from the dealership investigated and made it «right «. Really showed great customer attention and corrected the problem. Thank you.

We have purchased 4 cars, our last was the best. The dealer and customer service was great. Our sales guy Freddie was fun and not pushy at all. The sales manager Danny was fun as well. Donnie our finance guy was also great! I even got a nick name! If you need a new a car this is the place for you!!! Tuttle-​click as a whole has gotten even more business from us at Dodge, but Hyundai goes above and beyond even in there service department! They make you feel like family! If you need a new or used car go see Freddie and tell him Nay Nay sent you!

Two experiences led me to this review. Who would ever thought you could walk out of a car service with a 5 star review?
(I had a terrible experience here which would have gotten 2 stars but this last experience was so great it takes away the bad one… mostly)
1^st.
I bought my car from Donny Rabbani. He found me the car and color I wanted even though they were pretty much all gone. Yes you could say that’s his job and he wanted to sell me a car… but he could have also just said it’s gone and sold me what they had on site or a newer model. He also just got down to business and didn’t make me waste time haggling… which I would hate and spent more time than necessary going through all that talk. He dropped my car off, showed me how to use it. We did the test drive of the car I wanted and other options. It felt easy and no pressure (and he made sure I didn’t have to do that with the other departments too).
2^nd.
Well this is the bad one so I’ll just put it here for honesty sake. Someone made me a service appointment before the dealership opened, so I got there before my appointment time and then had to wait for it to open… the whole process was long and long and long. When I put it on the survey, no one ever responded. Why ask for feedback then?
3^rd.
Went in for service because my car charger port wouldn’t charge my phone… Disaster right in this day and age?! Because I dread so much taking my car in for service I was just going to let it go. I called in and the person on the phone (I wish I remember their name) was so nice and helpful, even though the solution was to come in and just wait since no appointments were available… I still felt like they were providing great customer service. I got there and Jeff Gran provided an exceptional customer experience. Knowledgeable and explained everything to me, answered all my questions without getting irritated or annoyed (I was asking a lot of questions too). He is experienced in this field, not pushy and I felt like he genuinely wanted to help me. I HATE with a passion getting my car serviced but if I could work with someone like Jeff Gran each time I would not hesitate getting my car fixed. I’m sure everyone can relate to worrying about being taken advantage of when they get their car serviced but I feel like I can trust him. Thank you!

This is the place to buy a Car, truck, and SUV. What an amazing experience, selection, quality of service, personality and management team. My girlfriend purchased her Hyundai Santa Fe Fully loaded over the phone. Spoke with the GM of the whole dealership Amad, Ben Hyundai dealership manager, and Rami the Salesman. They had the SUV ready, cleaned, paperwork ready, hassle free. Value, payment was amazing. This is her six Hyundai from Tuttle-​Click and from sales to service has been above and beyond quality of service.
Thank you again Amad, Ben, and Rami for all your hard work and services.
Please, if anyone is looking for Hyundai, dodge, Chrysler, ford, and Mitsubishi please contact Tuttle-​Click of Irvine and ask for any of the above management and personal team, and believe me you will be extremely satisfied in every way. Safe driving.
Thank you,
Jack

When I bought my car from Andy I was treated like loyalty and respect and most of all I was not pushed to purchase the car, and I want to thank Tuttle-​Hyundai in auto center Irvine to have a salesman like Andy all the way pro!
I’m very happy and I would absolutely recommend all of my friends and family to purchase a car from this dealership
Thank you
Asghar Mortaji
Mission Viejo, CA

I bought a car from Andy. He was very polite, honest and he gave me a fantastic price on the car. I would highly recommend this dealership to anyone looking for an easy, no hassle purchase. Thanks to Andy and Ben for a wonderful experience and a great car!!!

I gave this dealership 5 deserving stars! The sales and service have been above excellent every time we have visited them!
We bought our second Hyundai today, 2016 Sante Fe Sport. We also own a 2013 Genesis that is serviced by Brian and his great service team!
You all are pro’s at Tuttle-​Click Hyundai!
Thank you!

Bought a car from this dealership back in June. Took it in for my first oil change. Was told the wait would be 2 – 3 hours. Not happy, but I had not made an appointment, so ok. (The last car I owned, they have an express lane for just oil changes where they have it done in an hour and a half, even without an appointment. Heads up TC Hyundai). Anyway, FOUR AND A HALF HOURS later my car was ready. Four and a half hours for an oil change! This is positively, absolutely, ridiculous. Insane! I believe I will find another dealer to take care of my maintenance needs because Tuttle Click Hyundai is an epic FAIL.

The best car buying experience I ever had!
Leo Kogias, the most attentive and thorough salesman, took his time explaining all the features and found the perfect car for me! Fantastic customer service and the best price in Orange County. I’m a proud owner of a Sonata! Thanks Leo!