Scott Storace – PrimeLending

TL;DR Scott is a top notch professional that has exceeded my expectations at every stage. I will be recommending him to everyone I can.
More Details:
I am a double edged client. On the positive side I am fairly educated so don’t need the basics explained to me, I’m polite and up front about my desires and expectations, and I provide all documentation requested in usually less then 24 hours.
On the challenging side: I don’t have a lot of money so Scott had to be creative to find a loan product that worked for me. I have also been burned by past mortgage brokers so I require everything to be spelled out in writing and anything I don’t understand will need to be spelled out in detail.
It’s important you understand the kind of client I am so when I say that Scott was patient, understanding, knowledgeable and professional you should know how hard it can be to impress me. Scott definitely impressed me.
The products he recommended where based on the goals I was trying to achieve and he didn’t waste my time looking at loans that wouldn’t interest me. He used tools that were very illustrative of what was being offered and when I questioned the numbers he was always clear and respectful in his answers.
Even through the closing process when I got nervous he and his team (Thanks Troy!) answered all my questions very quickly and made me comfortable at each step.
There are very few businesses or professionals that I would recommend but Scott is definitely someone I would with out hesitation.

This is the second time I refinanced with Prime Lending and both times were so easy, quick, and effortless. I can’t express how helpful and informative Scott was through the whole process. Every email was answered same day and with great detail. He updated me the whole way through. Did I also mention the whole process only took 4 weeks. That was soooo quick. I only had to send my information once. I would recommend Scott to anyone and everyone looking for any long term financing. Scott and his team were amazing!

My wife and I just purchased our first home and cannot say enough good about Scott Storace and his assistant, Jerilyn Luther. Both are very personable and very eager to help. They were very patient in answering all of our questions and were very thorough with their answers. We really felt as though we were in good hands throughout all of this. Scott even answered emails at all hours and on the weekends. They are consummate professionals and made this process so easy for us. They have even been kind enough to avail themselves to us after closing, should we ever have any questions. We are grateful to have worked with them and definitely hope to do so again.

Scott and his team provided excellent assistance with our home loan. We had originally planned to obtain a loan through a financial services company that we’ve worked with for years; however, they were not helpful in our situation. As retirees, we have more assets than income. Scott helped us structure our purchase using our retirement funds. Scott was knowledgeable, responded quickly to our questions and was always on top of things. He was patient with our ongoing house hunting and updated information as needed. We were finally successful in buying our dream home! We highly recommend Scott and his team!

When we had issues with the lender we planned to use, Scott came in seamlessly at the last minute and promised to meet all our time contingencies and in fact come way ahead of them at the end. Scott and Jerilyn were both very professional and quick to get all our paperwork through and patiently answered all of our questions. We will definitely consider using Scott for any future lending needs.

Scott and Jerilyn are amazing to work with. I can not begin to express how great they are. Their costumer service skills are on point. Scott truly makes you feel as if you are his only client. He is just a phone call away, and to him you are not just another number, another sale.
I would recommend Scott to everyone, you will be doing your self a huge favor and saving yourself a few head aches if you call Scott first. I promise you will not he disappointed.
I am all the way in another state and I felt like his top priority!

Best re-​fi experience I’ve ever been through. Even when it got a little squirrely (let’s face it — it happens), Scott was a phone call away to explain things, walk me through it and give me several options for moving the process along. He listened to me to understand my needs and designed a solution that worked perfectly. Highly responsive and professional — he’s got my referral vote!

Scott and Jerilyn are the epitome of customer care. I can’t express enough how much I enjoyed working with them and how much I look forward to working with them again. I was introduced to Scott by my realtor after my horrible experience with Wells Fargo (a complete joke of a company). In the last two years, I have tried to refinance my condo several times with a few different lenders. I had pretty much given up until a Wells Fargo representative that I had worked with on a prior transaction convinced me he could do it. Well, not only did he mess up the entire refinance, he made the experience so horrible, I closed all my accounts with Wells Fargo and switched to another bank. Thank God my realtor introduced me to Scott! Scott and Jerilyn truly go above and beyond and do everything they can to make the process seamless and actually enjoyable. Their communication is open and they addressed any and all of my concerns. I truly felt that I was taken care of. I can’t thank them enough for getting the refi on my condo done in the time they promised and at a lower rate than what was offered to me prior. Scott and Jerilyn are truly a formidable team in customer care. Thank you both for the wonderful work that you do!

We received top notch customer service from Scott and his team throughout the entire process of purchasing our home. Scott provided us with plenty of conservative loan options, provided us with resources that helped us increase our credit rating, which in turn allowed us to secure a better interest rate. Scott was always available, helpful and professional… thanks Scott!

I worked with Scott for over year to get the interest rate I needed to justify a refi on my loan. He was very patient and never pressured me to do anything that was not in my best interest. When the rates finally dropped to and we were ready to start the process he was always available to answer my questions by email, phone or text message very promptly. I felt like I was he only client. I would highly recommend him to anyone looking to get a home loan. Thanks Scott!

I have known Scott for many years. He is an outstanding lender with impeccable customer service. Many people get frustrated with lack for communication or follow throughs, NOT with Scott. Give him a call and you will see what I mean! If I could give him 10 stars I would! Thanks again Scott!

Scott was amazing from start to finish. He was referred to us by another loan company that couldn’t do the loan we were looking for. I had a call within the hour and estimated rates and payments within 24. When we found a house we were interested in we were under fire for a pre approval letter… Scott called right away and had the letter to me within hours. Anybody that’s purchased a home knows it’s the lender that closes the deal and makes it happen… no money, no house. There is nothing more important than a responsive, competent loan agent. Scott exceeded our expectations in every way… my family is in our new home today bc of Scott. Thanks again Scott!!!

There is no word other than outstanding service! I had a wonderful experience with Scott Storace and Jerilyn Luther… they showed great knowledge and professionalism. They deliver to their promises, very clear with communication and provides immediate response whenever I call and ask questions. We are closing escrow in less than 15 days… thank you Scott Storace for making it possible and easy for me! If you need a hassle-​free and smooth transaction on your mortgage loan, I highly recommend PrimeLending and Scott Storace.

Scott did an awesome job helping me get through the lengthy VA process. My loan was very complicated, so kudos to him and his team for managing it so well.

Retired from a 40 year career in the real estate development industry I have worked
extensively with numerous mortgage lending institutions and their representatives. Recently Scott and his assistant Kylee processed 2 loans for my wife and I. Of all the experiences I have had I consider Scott and Kylee to be simply the best. The quality of service, honesty, integrity and professionalism we received was refreshing and I recommend them without hesitation.
Gary W.

I have done many loan transactions in the past, but the latest one from Scott Storace with Prime Lending has got to be the BEST loan experience that I have ever got! The one thing that all clients want from their loan transaction is to have a loan officer that will and can answer all your questions/​concerns in a timely manner and Scott was always on the ball with his wealth of knowledge and expertise in this field. Thanks to him, I was able to get a GREAT mortgage rate and lower my monthly mortgage bill by a substantial amount. Thanks Scott, you are AWESOME!!!

Having worked with Scott for the past year, I cannot give a higher professional recommendation. He is one of the most calculated, hardworking and people-​centric professionals I’ve ever met. With each transaction, his primary objective has always been to present the best options for his clients. He is incredibly knowledgeable bearing a comprehensive approach to communication with a transparency that truly sets him above many of his peers.

I have worked with Scott several times. He has wonderful customer service, excellent attention to detail. I would always refer my friends and clients to him as I know he will always follow through and provide the best service

Scott is as good as it gets: knowledgable, friendly, and goes the extra mile, always.