Quickstart Intelligence

Terrible experience at Brea, CA. I had a SharePoint Class and I arrived at 8 am which was the time of my class. The front desk lady took me to the training room and gave me 2 set of instructions to sign up for the class. She disappeared and without any guidance. Finally, I got everything setup which was already late. The computer had 2 small 19 inch monitors which was frustrating because I was reading 6-​pt font presentation. To top it off, I kept getting disconnected due to degrading bandwidth throughout the day. This was supposed to be an ONLINE course guided by an instructor. When I called support Help Desk 855−800−8240, they told me to ask the front desk lady. When I went to find her, she was gone without a trace. I was supposed to take this class and provide feedback for my coworkers. My company was going to send 4 more people. No way in hell they will send anyone to this training class or site again! I am done!

I’m currently taking some training (Administering Team Foundation Server 2012), even though we’re already on 2013 U4.
While I still haven’t met my account rep, I have to say that the classroom is very clean, the wires are managed wonderfully (something that’s a big pet peeve for me), and there’s plenty of free coffee.
The receptionist is very helpful and nice (as I’ve had to bug her a couple of times for some technical issues in the classroom) and the instructor is extremely knowledgeable in the area that I’m being trained in.
I’m hoping that, if I get to come back for training, that I’ll be able to come here.

Beware, may promise you the moon and start and all about their guarantee to retake course for free. I had to withdraw from a course due to work, and requested to be on the waitlist on the next available one. 1^st time, they told me no more seat, and that the class won’t be offer anymore, told me to pay another extra $ 250 to take a newer version of the class (SQL 2014 instead of 2012). I said OK, cos I really want to retake the course, I paid for 3 courses out of my pocket so I don’t want to waste it. Again, they told me no more seat and asked me to wait for another class next year. I tried to contact the original sales person but she completely ignored my email despite my effort to follow up. As for their course, it is A-​Okay in terms of instructor and courseware, I don’t think it’s worth the money I paid.

Class was good, very jammed packed with information.
I had the option of taking a SharePoint 2013 course for admins online or on site. I would highly recommend taking it online if both options are offered at the same time. I found that the instructor was more focused on the «online audience» over the «in class audience.» So essentially you are a part of the online audience even if you are sitting in class. It’s a bit awkward. I guess it can be done to offer both online and on site, but the class really caters to the online audience.
The facility was clean and easy to get to. Lots of options for food in the area. The instructor was overall easy to understand. The material was just enough.
Probably wouldn’t take an on site class with them again, unless that is the main focus, but would consider an online class.

I have taken a LOT of online instructor lead classes and this is the best that I have experienced. The staff is extremely knowledgeable and they have learning paths posted online as well to help you figure out exactly which direction you want to go. I have now taken 3 classes over the past 15 months and will definitely take additional classes in the future. While there were the expected «speed» bumps for taking a class remotely, the help desk representative, Camille, was quick to respond and very polite… which sometimes you do not get at other training courses/​companies. There was great follow-​up from the instructors as well when I emailed them questions outside of class asking for additional study resources and what not.
I have not taken in-​person classes at QuickStart but they do have a live webcam viewing the classroom (the instructor at least) which is helpful. I am definitely a visual learner even if its just having the ability to see the instructor.
TIP — talk to you representative about the sequence of the classes you are interested in as they will be able to guide you the best way to schedule them and get the most out of the courses. While the learning path that they post are very helpful, it worked out great for me to actually call in and get feedback once I discussed my learning goals.

The location is very nice with ample parking and many places to eat during a long day of training. The instructors and the people who work here (really hot receptionist) are very nice and courteous with the instructors being well informed and knowledgeable. They also provide lots of snacks if you are taking training courses.
The only negative I have of this place is the computers seem kind of old and slow and not really suitable in my view to be running Hyper V, which is alot of the training classes use.