Paul M Mansonhing, MD

I first met Dr. Mansonhing 24 years ago while I had an appointment with Dr. Osborn his partner. He always had a pleasant smile and always took the time to say hi — even before I became his patient. That is not something you would expect to hear from a very busy doctor, especially a Primary Care Physician with hundreds of patients.
Dr. Mansonhing has the greatest sense of humor and does not bore you one bit with the medical lingo, but still keeps it at a professional level. And I think that sense of humor pays off when you might be nervous. You can say a lot about a doctor whose staff has been with him for many, many years. His back office nurse Alberta was with him for 24+ and just retired last year!
He treats them all so well and I have admired his courtesy with staff and patients. I’m a retired Emergency Services Worker who has been in the medical industry and knows tons of doctors, Dr. Mansonhing outshines and stands out with his skills, personality and the way he treats each of his patients with such care.
So now in 2016, I’ve returned for my 50^th+ office visit after 7 surgeries from work related injuries. Dr. Mansonhing answers emails before my consultation and in between visits, and then he follows up with me after my surgery date. Again, he took the time to consult with me and listen to my symptoms then refers me to specialist as needed. Even with him being conservative, I believe he is like that for a very good reason, as he puts his patient’s health and any risks first. His office staff is great assisting with all the insurance form, prescription submissions and specialist referrals in a timely manner. I’ll continue to travel to his office 50 mile round trip because a piece of mind is worth the drive any day…
You just have to trust in him and what he recommends… you will not be disappointed. I’ve referred many friends and family over the past 24 years and we’re all extremely satisfied 5 Stars… One of the most important things you should look for when consulting with doctors is, making sure that the doctor is really listening and paying attention to you. I have never felt rushed at any of my appointments with Dr. Mansonhing.

I have been going to Dr. Paul for now as long as I can remember. He bought out the practice of my previous physician when he retired. About 18 years ago I moved from Irvine, Dr. Mansonhing’s location, to Long Beach. I still continue to trek down to Irvine to go to him because I value and like him so much. That should tell you something. He’s consultative, listens to your opinion, is spot on with initial diagnoses, (but always sends you for appropriate confirming tests), gets you your referrals quickly and has an easy rapport with me, at least, and I gather with all his patients. He’s worth the 23 mile drive to go see. Definitely my kind of family practitioner. I should add that his nurse Alberta has retired and he’s gone through a couple of nurses and some office staff trying to find the right ones. I really liked Alberta and was sorry to see her go, but I noticed some people writing on Unilocal did not. Puzzling but to each his own.

The following is my opinion regarding Dr. Paul Mansonhing based upon my personal experience. THIS DOCTOR IS UNETHICAL. I was offered a shingles vaccine. I asked his receptionist if this would be covered by my insurance. She assured me it was. A couple of months later I was told by his receptionist (who was very rude and nasty to me on the phone) that my insurance company denied payment so I had to pay for it. When I protested that I would have never agreed to the vaccine if it wasn’t covered by my insurance she told me that it was ‘too bad’ (with a sneer), and said it was ‘my financial responsibility’. I refused to pay for it since it was a very expensive vaccine that should have been properly vetted by Dr. Mansonhing’s office. I called my insurance company and was told the reason for the denial of payment was because the vaccine WAS NOT APPROVED FOR PEOPLE UNDER 60 YEARS OLD. The insurance agent then told me that I would have to be re-​vaccinated when I turned 60 years old. Obviously Dr. Mansonhing and his rude receptionist FAILED to do their due diligence. Dr. Mansonhing decided to pass the cost of his error in judgement TO ME.
I was later notified by my pharmacy that Dr. Mansonhing HAD REFUSED TO REFILL MY CRITICAL MEDICATION because of ‘a billing issue’. Apparently he was too cowardly to notify me of his passive-​aggressive action in advance. When I finally spoke to Dr. Mansonhing, he berated me for not paying him and told me that I was ‘receiving all the benefits of the vaccine’. HUH? For a vaccine that was deemed by my insurance company to be medically worthless? According to his twisted logic, if he performed an unnecessary and unapproved procedure on me then I would have to pay for it. He proceeded to whine incessantly about how UNFAIR it was that he ‘wasn’t making any money on this’ and that ‘he didn’t want to be stuck paying for it’. When I told him that his receptionist informed me it was pre-​approved by my insurance company, he insisted it was still my responsibility. He refused to refill my important medication out of spite unless I paid him whatever HE felt he was entitled to. I finally took the high road and agreed to pay it because his whining was pathetic. No thanks nor apology from Dr. Mansonhing, he had worked himself up into a SNIT.
He did show his appreciation by adding an extra $ 25 to the vaccine expense on my credit card, as a ‘Late Fee’. A late fee because I disputed the charge. STAY AWAY from this two-​faced unethical individual, unless you are a doormat with a lot of money. I am filing a COMPLAINT with the California Medical Association.
I just found out that Dr. Mansonhing is NOT a graduate of an accredited medical school in the United States. He went to some obscure medical school in South America, the kind that accepts anyone if they have the money. This may be the reason for his shoddy care and lack of ethics.

Dr. Mansonhing has been my physician for about 10 years. He’s in a small office, and it’s just him, a front-​desk person, and a medical assistant. I’m only there once or twice a year for checkups. My favorite aspects:
– He talks to me while I’m dressed, both before and after the checkup.
– When I ask for a particular treatment (I have some background in medicine), he supports my decision and makes it happen.
– He often calls with test results himself, even when the result is normal.
The office staff is friendly and competent. Things often take longer than I’d like, but not outside the realm of normal.
I feel like they are partners with me in my health, and I love that.

I have been seeing Dr. Mansonhing through multiple changes in insurance and employers for the better part of 20 years. Throughout it all, he is friendly and knowledgeable, and will listen and follow up.

Dr. Mansonhing has been my family’s physician since 1991. I always feel like I am his favorite patient when I go in because he takes the time to talk and to ask a lot of questions about my life and family. He thoroughly explains things to me in layman’s terms.
He’s the modern version of the country doctor and I am a huge fan.
Beam U. — Alberta was a little gruff, but I liked her a lot. I was sorry to see her retire.

Don’t know what’s been happening lately, but the service level has gone way down since Dr. Mansonhing moved to the new office. Office appointment dates were completely mixed up and everyone, including the doctor, seems to have short fuses. For example, I’ve waited up to 45 minutes past my appointment time in the past, and I NEVER once complained because I understand that the doctor wants to spend time with his patients, which is commendable. I’ve even wrote about this wait time in my last review. On a recent occasion however, I was given the wrong time for my appointment, leading me to come 30 minutes «late». I was told by the receptionist that my time was definitely given for an earlier time, but I would have never agreed for that time period so I know someone screwed up the scheduling. I have a tight work schedule and the time that was supposedly given to me wouldn’t have worked so I wouldn’t have taken that appointment. So when I came on the time that I knew I scheduled, I was 30 minutes «late». Dr. Mansonhing came out to the front desk and lectured me that I was late and he didn’t have time for me. Really? After all the times I’ve had extended wait times you can’t see me for a quick consultation? Especially since someone screwed up and penciled me into the wrong time slot? He didn’t want to hear it and stated I had to reschedule. That definitely left a bad impression, though I still think he’s a decent MD.

I hadn’t had a «primary physician» in 5 years (never needed one) but when I got sick last year, I looked up local doctors in my provider directory and Dr. Mansonhing was listed as the closest. It was luck of the draw, I guess, but I’m really glad that I came to him.
Right from my first appointment, I liked him. As other Unilocalers have commented, he really does take his time with each patient and LISTENS to what you have to say. He’s very genuine and caring and I appreciate that immensely.
I’ve also found that his office runs pretty true to schedule. I haven’t been made to wait more than 5 minutes past my appointment time before his nurse takes me back to get vitals and then it’s usually another minute or two after that. His whole office runs like a very small family practice. All of the staff is friendly and courteous and respectful to the patients and each other. The doctor takes his time and makes sure that he «gets it right» and really values your input on your course of treatment. He was very interested in connecting with my other physicians so that they can all «be on the same page» when it comes to my treatment — and he was treating me for simple stuff, like an ear infection.
My only tip is that part of his thoroughness means that he’ll often send out for lab tests (unless you decline, which he’s really understanding about). It’s convenient because the lab is downstairs and you don’t need an appointment. My insurance covered it all so it wasn’t an issue, but something to consider if you’re a cash patient.

I notice doctors in general have their days. Even the great ones have bad days. But I seem to have caught a great doctor on a slow day… which means more time for me!
PROS: +3 stars
1. Caring doctor
2. Absolutely takes his time listening to you
3. Willing to listen and converse and explain things
4. He really takes his time with you (or at least on this slow day). Also, he really took his time with other patients too, so it was not favoritism.
CONS: –2 stars
1. Because Dr. Paul likes to take his serious time with his patients expect llllllooooooonnnnnnggg wait times. You know, if a doctor takes his time with you, you gotta respect his time with his other patients. My wait time from entering the office to see the doctor was approx. 1.5 hrs and probably took 2 full hours from begin to end.
2. This dude does not where gloves when he examines you! That is a big thing with germ freak me. HOWEVER, I notice guy doctors normally do not wear gloves but girl doctors do. So maybe its a guy thing. Dr. Paul Immediately washed his hands w/​soap after the examination in front of me. So nix on the germs I suppose…
3. When I called the receptionist Alberta (not sure?) was kinda gruff with me. But I met with her and she seems okay, although strict. This may be deal breaker at times, when as a patient you should be treated like royalty and not a cow in a hay line…
Conclusion:
In life, we get 4 – 5 stars for perfection. Thus, I am a fan but only giving 3 stars.