Labcorp

First experience here was a 1hr glucose tolerance test and that went eh… BUT I had elevated levels so I had to come back and take the 3hr test. This is where I met Mica (Marissa)! Not that I enjoyed the test it Mica made the experience painless. She was such a sweetheart and was the kindest most attentive phlebotomist I’ve ever met! If you have to come here for anything, I really hope you get the pleasure of meeting her because she is ahhhmazing!

No appointment needed. The whole process included waiting time was 45 mins on a Saturday morning. Clean and friendly staff. Had my blood withdraw. The technician was good, didn’t feel any pain.

Came here on a Tuesday morning for an employment drug test. I signed in at 10:34 and waited 10 minutes to be called. After that, I went to room 3. The whole experience was pleasant and under 20 minutes. Staff is very efficient.

Saturday good day to come and do lab work done not to long of a wait and it’s very clean and no kids running around Lab lady was very nice and gentle and caring thank you

So I made this mistake at stopping at this Labcorp, instead of the Labcorp 2 blocks down, the one with 4 stars… what’s up with Barranca having 2 of everything, including Quest Diagnostics???
Anyway, long story short, waited long, past my appointment time. Angry patrons in the wait room, only 1 bathroom, as the men’s bathroom is dedicated to drug screening. I didn’t happen upon any rude people, the 3 people who were working that day were very patient and not angry as some people have stated. But the wait and non-​acknowledgment is horrid.
All in all it comes down to Unilocal’s own description of «Meh, I’ve experienced better»

I had a terrible experience at this location yesterday morning! The woman at the front desk (Laura) was rude and condescending toward me from the moment I walked in. I had been to this location several times before and never had a bad experience until this woman was there. After 15 minutes, she told me that she didn’t have the kit needed for my lab and was calling the nearby location to see if they have it. I kindly said okay, and after several minutes went by, I asked her nicely if the other lab that she called had the kit. She very rudely replied in front of a few other patients, «I told you to wait and IF they have it, they will deliver it here.» Then I said that they should let their evening staff know that this is a kit they don’t have on hand (because I went there the evening before and they told me to come back the next morning before 11 am for that type of lab.) she looked at me very condescendingly and said «oh yeah, sure, I’ll tell them.» And continued with that tone when I asked for my lab slip back and for her name. There is a great word to describe a person that acts like that and she should definitely not be working in the healthcare industry.

The front desk staff is VERY rude. Don’t waste your time, go to another location!!! Sami doesn’t greet anyone in a friendly manner. She is slow and unprofessional. If you don’t want to stand at an unmanned front desk for 20 min just to check in, go to another location!

PLEASE do yourself a favor and stay away from this place. I can’t even explain how RUDE front desk staff are! They are embarrassingly messy, unorganized and it’s obvious they hate their job! The place is filthy! They make you feel like they are doing you a favor by being there. They don’t even know how to say a simple hello when you walk in. The first time I took my mom there to get some blood work done, they had to try 3 times on both arms to get her blood because the person doing it didn’t know what she was doing. I decided to give them another chance when I had to get blood work and breathing exam done myself. Same story! They were rushed in getting my blood test and treated me like crap. They were out of the tool they use to get the breathing exam done because they forgot to order more. They asked me to go back the following week and just walk in to get it done. I went back today and waited for hour an half until they told me I should have been fasting for at least 2 hours! HELLO??? They couldn’t tell me the first time I was there that I’m suppose to fast for breathing exam that they did not order enough inventory of instead of making me wait for hour an half and then sending me home again. They gave me a phone number to their supervisor (Tia Watson) and she doesn’t even answer her phone and has a voice-​mail that is not set up so you can’t even leave a voice-​mail. Never again!

Calling in seems to be absolutely pointless. If you are semi close by just drive there and walk in if you have questions or use their website to schedule an appointment.
I walked in and waited a whole 5 minutes before I was called into the back. I reluctantly went back with the nice young gentleman who was wearing the customary white coat. I sat down in the less than comfortable chair and waited for my life’s blood to be drawn from my vein. The technician was very polite and we chatted, me more so nervously. I didn’t have really any discomfort with the whole vampire process. I got bandaged up and off to go get food.
All in all it wasn’t to bad and if this place was to busy there is one right down the street that you could go to as well. ^_^

Only one person working who does both insurance, paperwork and blood draw. No regard for full waiting room, and no urgency to acknowledge anyone. Even people with appts were not seen on time. Only come here if you have a few free hours.

Due to the Easter weekend, the office wasn’t busy at all. The staffs were nice and service was done smooth and fast! Not as bad as I thought!

Awful service, there was an Asian man who’s demeanor was just foul. I don’t know if they just moved, but picture does not depict what I saw. The waiting room and the blood raw room was separated only by a shower curtain! So unprofessional. I heard another person describe it as a slaughter house! I plan on switching insurance companies, just so I do not have to deal with them.

I have now been here 4 times and I can say they are the worst in the region. Staff is rude and dismissive. They state wait times that are pulled out of thin air and complete inaccurate (told 10 minutes and waited almost an hour, ON TWO OCCASIONS). Unfortunately I have a standing lab order that must be done here so I’m out of luck but you all have a choice. Pick another facility. I will say the blood draws are painless and quick (once you get in) but frankly that has been the case at every lab I’ve ever been to.

Going here this morning so will follow up with a review of my visit. However I felt just based on my experience over the phone that I should review this location. I call and the lady answers in the most harsh tone, how can I help you. No positive inflection of tone from her. Then she claims she can’t hear me and hangs up. I call back three straight times after that and she intentionally doesn’t pick up. I know because as soon as I try a different number she picks up and very rudely again says to «just come in no appt needed for a drug test» then abruptly hangs up! No break in conversation for me to respond. Just gives me the and hangs up!!! I don’t know how she can be labcorp’s receptionist when she lacks basic etiquette for communicating. Anyway, I hope my visit isn’t anything close to my phone experience.

They are friendly when you go in… I got there around 7am and started my glucose test within the hour without an appointment.
They get two stars, however, because it was close to impossible to get a hold of them on the phone. I called 30 times in one day — no answer. I called 20 times the next day — for an answer finally…
I called a few days after my test, also 20 – 30 times and no answer. REALLY??!

This location struggles with Saturday morning staffing and moving patients through efficiently. Employees are routinely late to work. They often have more people handling paperwork than drawing blood. Wait times are often more than an hour.

I came here for a pre-​employment drug test. How long could it take to pee in a cup?
I got in around 10:30 am and signed in, no big deal. I called earlier to confirm they could do my test today and the receptionist specifically told me to not make an appointment and just come in as a walk-​in before 12:30. I wait for about half an hour as I watched everyone in the lobby get called in except me, so I go to the window to ask when they think I’d be seen. Turns out the lab tech who does urine tests was on lunch break until 11:40. What the hell? Were they just going to let me sit there until she came back from lunch FOR OVER AN HOUR TO PEE IN A CUP?
I wouldn’t be mad had someone told me she was going on lunch and I could come back but I was about to pee in their lobby since I had been holding it all morning for this test. The communication here is PISS POOR. The tech was nice enough to come back from her lunch to do the test for me which took about all of 5 minutes which is the only saving grace here. I felt bad but I was not about to wait there for any longer and let my bladder explode.
Reception needs to be trained to let people know what is going on or if THEY WILL BE UNNECCESSARILY WAITING AN HOUR because that would be nice to know. I’d rather drive 20 minutes to another Labcorp in tustin than come to this one again.

Best Lab I have ever been to. No waiting, super friendly staff. super clean, painless. I was in and out in 10 minutes. That never happens. So glad my doc switched me to these guys. I highly recommend them.

Their prices are astronomical! I had no idea that my health insurance was expired and they never informed me, so they went ahead and ran the labs anyway and then they sent me a $ 2400 bill. Then I did some research… There is a lot of corruption going on with these big lab companies and they are price gouging basically because they can. They charged $ 1,200 for the ANA panel alone. There is a lab called Any Lab Test now, they charge $ 129 for the ANA panel. They charged $ 300 for a vitamin D test, should be no more than $ 50. The H Pylori breath test was $ 324, you can order your own breath test lot on-​line for $ 50. It’s very sad and upsetting that they are taking advantage of people this way just because they have medical problems.

I was a walk-​in this morning and arrived around 10:00AM. There were about 3 people ahead of me and I waited for a total of 10 to 15 minutes? Not bad at all seeing as I didn’t have a reservation. Now, I hate needles, blood any anything prodding me so this was a nerve wracking experience for me. The staff member that handled the drawing of my blood was REALLY nice, pleasant, calming and FAST. It took her less than a couple minutes to gather 2 tubes of blood and I was out of there. Almost painless. If I ever have to get more lab work done then this would be the place I would go to.