Irvine Self Storage

Great service, very friendly, and great prices. I’m glad I came here and I will use this storage facility again in the future!

I try not to let too many people know about my junk addiction. It’s a shame I haven’t beat the pack rat phase of my life yet… hopefully it’s just a phase. However as far deep as I get in this vice, Irvine Self Storage has been there for me through thick and thin. The receptionists are so helpful. They call me to remind me of payments, which is great because I’m absent minded and need that. The location is always clean and the facilities are safe. They assured me that security cameras are recording 24 – 7 and they even offered me a student discount! The place is my place.

My experience with this place is extremely disappointing.
I rented a 5×5 unit which took 45 minutes to complete. Despite knowing exactly what I wanted when I walked in. Why there weren’t two people working on weekend before end of month I don’t know. I have rented storage about five times and this was the longest o secure a unit although Lindsey was very professional and thorough.
I wanted to utilize the moving van that was advertised as free which is not. I explained I would have to make two trips on separate days and she confirmed normally only larger units are allottedl more time You have to pay cash deposit of $ 70 dollars as they won’t accept credit/​debit cards for the usage. It cost me $ 20 total not a big deal just jot what was advertised.
I had to go to an ATM and get the money and was assured it would take 5 – 10 minutes when I got back.
I was back in 15 minutes and had to wait 30 minutes more as she was helping another customer rent a unit (understandable) but my kids had already waited and hour at this point and I was still in the middle of my transaction. Another 20 minutes and I finally had the van but after the window of time I needed to move my furniture.
The moving van was fine and it took me longer than the two hours because of the reason above but Lindsey was understanding and didn’t charge me for the extra time.
I reminded her that I would need another trip on another day and she said they would allow it though normally I would need a larger unit.
I called this morning to reserve the van and left a message. 30 minutes later I drove over and saw the young guy at the counter fixated on his two cell phones.
I was casually greeted and I mentioned I had left a message to reserve the van and his response was unapologetically, «oh I have not got to the messages yet.» I explained the situation and he said «just a minute.» He then pulls out some paperwork reads it and when I ask again if the van is available and then chastises me for taking too long previously so he could not reserve the van for me unless I rented another unit.
When I tried to explain that my renting the unit was contingent on me being able to leverage the van to move in my stuff he gave me attitude about how I should have been charged for taking too long last time.
Meanwhile the van is sitting there outside not being used. I said can you charge me to use the van again and he just said «nope!»
I will be moving my things to another company ASAP.

I have used this storage on and off for a few years and have always had a great experience here! The staff is awesome always helpful, friendly and willing to go the extra mile. The prices are always competitive and they offer extra discounts for seniors, besides I would rather pay a few dollars more and have my things in the hands of this place with the great staff and the cleanest storage in the area. Also I have never seen any evidence of rodents in all the years I have used them and I have been in both buildings. This place is excellent if you need storage.

I have nothing but positive things to say about Irvine self-​storage. When my boyfriend and I moved to Irvine from the bay area we needed storage to put all our stuff in because we didn’t get our apartment right away. Every time I went here and talked to an employee they were always helpful and were able to answer all my questions. The prices are extremely reasonable compare to other places around the area. We only had a storage space for a couple of days because like I said we just needed a quick place to store our stuff while we get our apartment, but, I will definitely be back here if I ever need storage space. Thank you to the staff at Irvine storage for making my move as easy as possible!
QUICK TIP; If you book online you get a discount!

Once again, do NOT believe a thing this company says or writes. It has been over two months and my claim is still unpaid. The rat infestation caused well over $ 1000 worth of damage and the company offered me only $ 500. (It seems suspicious that they lowered their rodent coverage within the last year — as if they knew of the problem and did not notify the tenants.)
And, how lame… they expected me to pay for storage space with rats!
STAY AWAY FROM THIS INFESTED FACILITY if you value your possessions or prefer to deal with professional people who value your business.

Great customer service, clean and safe. Amanda is great and very knowledgeable at what she does. Thank you!

Very friendly people and a convenient location along with reasonable prices make this site a good choice for storage. An onsite truck can be used (I believe for free except for gasoline) to help you move. They have a variety of space sizes that are rentable. You can also check out (no charge) a flat bed dolly to help transport your possessions. Amanda is expecially friendly and helpful.
All in all a good value.

My undergraduate days attending UC Irvine was one of the best days of my life. In the words of Asher Roth, «maaan, I love college!» But after 6 wonderful years living here, it was finally time for an out. The safest country in America is not a good place for a single woman in her mid-20’s lookin to have fun. So when a job opportunity came-​a-​knockin’ in L. A, it was a sign that it was time to pack my bags and leave Suburbia.
But I was on a timeline, in limbo. I needed to find a place quickly to store things until I figured out a permanent residence in L.A. So I searched for the best deals… In the end, I was drawn to Irvine Self-Storage’s buy 1 month get 1 month free deal — $ 33/​mo for a 5×6 storage? I can afford that! My thoughts of storing my belongings temporarily for 2 months turned to 7 months (at 67/​mo) until I was finally ready to excavate my belongings after finding an awesome place in West L. A!
Irvine Self-​storage makes everything very easy. They have a wonderful customer service staff. When I first moved my things in, I needed to buy a lock. Upon trying it out, I realized it did not work. The guy behind the counter was nice enough to take it back and offer me another one that worked. In addition, when I wanted to buy a box, he forgot to ring me it up along with my paperwork, so he just gave it to me for free! Their direct-​debit from my account each month makes the payment process very easy.
They offer long moving-​utility carts that you can put your stuff on to heft from your vehicle to your storage facility. This definitely helps make even the heaviest stuff seem light-​weight. HECK, as long as I can get my stuff out of my car and put it on this thing, I could move everything by frail myself. And vacating from your storage unit is a cinch! Just provide 1 week notice, fill out a quick form and you’re set!
The whole process was effortless, and easy.
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Self Storage Gate Hours:
Mon-​Sat: 7:00am-6:15pm
Sun: 7:00am-4:45pm