Extra Space Storage

I am a current long term tenant and just received another rent increase. They give me one every 6 months. When I called the site to question the increase I found out the real reason behind there motives. They are currently evicting over 400 tenants because they plan to do construction at the site to bulid more units. These tenants have to move out because there are no more empty units to put them at the current facility. My unit was not affected by the construction so here comes my rent increase because my unit is now very valuable to them. When I called to question why I was getting another increase I was told that I could pay the increase or just move out. You see they have plenty of people that would love to rent my unit at a higher price, you know people that where told by them to move out, and it would be no problem filling my unit once I am gone. Wow! It is not bad enough to piss off 400 tenants by telling them they have to move out let’s piss off the tenant’s that get to stay by raising their rents. I would advise to stay away from here.

I found the service exceptional and the personal friendly, knowledgeable and helpful.

Very clean facility and the staff was super friendly and helpful. I was able to reserve a unit and move my belongings in that same day… NO waiting!

Jessica is the best! I’ve been renting units at this location off and on for years and have never had a single issue. I highly recommend this place to anyone looking for a clean, professional, easy storage solution.

Fast. friendly and courteous.. Storage is clean and gate access is secure.. Good price and first month was free ! :-) the even have need rolling carts for free use. dont buy packing boxes there. its cheaper at home depot..

What a rip-off!!!We have been here for over a year and a half and we started out paying $ 109 and now we pay $ 158.00. The unit is not even climate controlled and when it rained last year water came into our unit and the moisture caused all of our boxes to get soft and cave in on each other. Staff basically just said file an insurance claim. The reason you have things in storage is because they are items that you can’t replace and mean something to you… so just to say «file a claim» basically means they don’t care. We live in Serrano apartment complex and they told us they have good rates, so we fell for it… So far hasn’t been the case. :-(I would suggest 1 – 5 Storage close by… They have all climate controlled spaces and cost less for spaces that are larger.