CVS Pharmacy

If you are dependent on medicine DO NOT come here! They will not follow with the Drs office or the patient. They will not let you know when they do not have meds. You are on your own and will get a bad attitude from pharmacy staff.

If rudeness was a art, the pharmacy staff are great masters. They go out of their way to be at their impolite best .My special thanks to Jessica. Just take ur business somewhere else is my advice.

We have had our prescriptions filled here for years. Today I was trying to pick-​up pain medicine for my Wife that just had surgery. Took a few minutes to be helped since the young girls were to busy chatting and giggling amongst each other. I brought the prescription in and was told this wasn’t something they stock so I will have to go somewhere else. I responded ok, well can you call a local CVS to find out who has it so I don’t have to drive around — mind you the extra time it will take since my Wife is at home. «No we don’t do that». Ok, can you recommend another pharmacy that may have it so I don’t have to drive around? «No we don’t know, we don’t share that information». It took all my might not to say what was on my mind. Not even a sorry or any type of concern. Thanks for nothing CVS and thanks for taking a moment to help a customer out (no one even in line). I guess I will give my business to a business that actually cares about their customers.

Agree with everyone about how this CVS is horrible. They ban middle schoolers from going into their stores during the students’ late start days. Literally, all the employees stand in front of the door and tell you that you cant enter. This is a personal past experience for me here. Its been 10 years and i still think that was real immature of CVS to even do that. The day i got blocked from shopping at CVS was my friend’s birthday and i actually wanted to buy party favors and balloons but I guess Albertsons got all of our business that day. Horrible, rude employees from other visits and messy store in general.

I normally only come here to get clearance merchandise. They usually have a lot, although this year there wasn’t a lot of Christmas merchandise left as opposed to last year. I dread what barren shelves await me after Valentine’s Day… at least I can lose some weight.
The square footage of the place is about as big or slightly smaller than the Culver/​Irvine Center Drive branch so there’s a lot of stuff in it (mostly medicine and cosmetics, though).
They only had one unit of the medication I needed in stock when the price was «buy two for a certain price». However, I saw this practice at the Culver/​Walnut branch of CVS as well and the savings was not very much anyway, so I’m going to disregard this issue for the time being until I actually need two of it.
Well, the good thing about this place was that they had a lot of Arizona tea in stock at a considerable discount and the cashier was nice when I forgot my CVS card.

For such a clean, semi upscale area, this mess of a CVS comes as a big surprise. Someone is taking name recognition for granted and operating on a shoe string. The shelves are practically barren. I came for Prilosec. There was none available on the shelf. After perusing what seemed to be countless choices with only one, possible two products standing on the shelf I settled for a generic CVS brand (possibly by design?)
The checkout lady seemed so disconnected. No eye contact. No hello. No smile. Nothing.
I only stopped here because it was a convenient stop on my way home. I came very close to just walking out the door and going elsewhere.
Because of this experience I will not choose convenience over quality again.

Damn, Chris. You docked them a star. What up with that? Well, I’ll tell you precisely what up with that. It’s the apparent indifference to the customer. I stopped in to get cash from the Chase ATM and pick up a bottle of Beam while I was at it. When I get to the check out counter, I see three cashiers, each ringing up a customer’s purchase. I wait, and I see one of the clerks at the now open register fiddling around. I approach his register and make eye contact whereupon he reaches over, grabs a «next register sign» and places it squarely in front of his check out area without saying a word. I thought to myself, wow, really? I waited a minute or so for one of the two registers to become available. Neither the cashiers nor their customers seemed to have much else to do. When it became apparent it might be awhile, I made eye contact with the «next register» clerk, placed the bottle of Beam squarely behind his «next register sign» without saying a word and left.

I only shop here because its closest to my house. Not a very well stocked cvs.
The cosmetics sections is lacking to say the least!
I hope they upgrade it one day so I don’t have to drive down the road to Portola Pkwy all the time.

Not much to say about CVS. If you’ve been to one, you’ve been to all. Nothing great about this place. Customer service is average, as is the store.

This branch of CVS is slack. Specifically poor is the pharmacy here. I’ve only been a couple of times and I wonder why CVS promotes itself as a friendly, efficient pharmacy helping you with your prescriptions and giving advice? The reality at this branch is quite different than the CVS customer testimonials posted near the pick up counter.
The pharmacist at the Portolo branch is better than the young ones here who seem overworked and would prefer not to talk to any customers. Check this out: there are 2 counters for drop-​off and pick-​up, but the area for consultations, i.e. ask the pharmacist a question, is just a head high partition wall. If you stand there looking for help no one will see you as the pharmacist can only see his/​her comport screen. Great!
When you do get the attention of the pharmacist you will get vague information about the otc drugs you may want to buy. «Claratin» she said. «Which one as there’s many types?,» I asked. Then she turned away and barked something about a generic brand that sounded like «L’Oreal.» Great!
I love CVS for the coupons and deals, but when it comes to the Pharmacy it seems this branch cannot live up to its corporate marketing vision.

This CVS is more cramped than the newer one a block away, and the staff is less than helpful and at least a couple times have made me feel unwelcome. A lot of the people who worked here when it was still a Savon have left, and unfortunately those that have come along to replace them aren’t nearly as kind or helpful.

For me, this is a very convenient location, but I’m not thrilled about the layout since they switched from Sav-​On to CVS a few years back. The placement of candy is silly. You have to poke around the legs other customers at checkout if the candy/​gum you want isn’t near the register you’re checking out with. This slows things down and is awkward.
I hate that they sometimes have a guy working in the make-​up section to help you select products. Honestly, I just want to be left alone to browse and find some deals. If I want full service I’ll go to a department store.
On the plus side, the pharmacy here is pretty fast and helpful. They are a lot less crowded that the Alton CVS.

Pros: Ample parking, convenient location, decent pharmacy service, the manager once gave me a free Butterfinger.
Cons: They often seem understaffed at the checkout counter.
For day to day purchases, I come to this CVS but for prescriptions I go to the CVS on Portola because they have a drive through.

To me, CVS is CVS. However, this location stands out in my mind for two reasons, it’s the closest pharmacy to my mom’s house and it’s one of the nicer cleaner stores in their chain. I love going to the drug store vs. the grocery store when it comes to picking up small items like toothpaste, Tylenol or a bottle of water. Typically, it’s much faster then the grocery store and there is less to navigate.
Good times CVS!

I went here this week to get my H1N1 vaccination. The staff was pretty attentive and courteous. The shot is $ 15 at CVS and now it’s open to everyone, not just the persons with high risk. If you need your seasonal flu shot or swine flu shot, check out CVS if you can’t make it to your doctor’s office. I would come here again because my doctor’s office would charge a copay in addition to the cost of the shot.

Its ok, although the layout of all CVS locations still bugs me for some reason.
Got my knee brace so I can trek around during vacation in DC, but the selection wasn’t the greatest. But it is nice and new, so it has that going for it.
They opened up a new register while I was waiting in line, so a big plus there. Other than that, not much more I can say about the place either way.