Concourse Optometry

Love this place. I got my Tom Ford glasses here and had a fabulous experience with Dr. Chen and her staff.

Dr. Julie Chen and the staff Mike are super nice and helpful. Great experience! Would like to go back again.

Dr. Chen provides attentive patience care. She’s very informative and will address any concerns you have. The office is very clean and nice. The staffs are all friendly. (:

I just recently had LASIK surgery done and Dr. Chen was with me every step of the way. Regardless of any kickbacks, I got quality recommendations from her. When I asked her questions about each doctor and each institution I felt that she answered them freely and honestly and never did she try to sway me to choose one doctor over another. I did my own research on other doctors in the area and she provided honest feedback for them as well. When she wasn’t familiar with one of the doctors I mentioned she took the time to research more about them so that I could make a more informed decision. She was very sympathetic to the fact that I was extremely anxious about the procedure, knowing it took me years to muster up the courage to do it.
When I found the right LASIK center for me she came by to watch the procedure. I was really touched that she did that. She took care of me on my day after appointment and I am continuing to see her for all my LASIK post-​op appointments.
It’s clear that Dr. Chen isn’t just your average optometrist. She really goes above and beyond for her patients. Her staff is equally as nice too — very cordial, polite and friendly all around. Hi Kirstyn and Mike! :)

Dr. Chen is great. I’ve been going to her for about 2 years now. She is friendly, on time, and does a good job explaining what she is doing during the exam. The office is organized and efficient and Mike does a great job managing it. It’s also easy to get your prescription later on after the appointment if you want to get additional contacts from another place — they can email it to you.

I love the staff here! First, scheduling my appointment was a breeze. The guy I talked to on the phone was so friendly, and it was no different when I came in for my appointment. Dr. Chen was great during my checkup. She makes you feel comfortable. She also gave me suggestions such as considering Lasik. Whenever I had questions, she didn’t just tell me «you should…» She gives the reason why behind questions, which I like because I’m more likely to follow advice if I understand why it’s important.
I also picked out a new pair of glasses. Dr. Chen and two others on her staff were all helping me and telling me which ones they thought looked good and which I should try on. Since I was going to be out of town, they shipped my glasses to me. I had more questions, and whenever I call, someone picks up almost immediately. The customer service here is great.
I’ve been to many optometrists, and I’m usually bored, unimpressed, and can’t wait to get out of there. This place is so different.

Friendly staff. Genuinely kind and friendly. Fast fix for my moms glasses.
Great experience!

Dr. Julie Chen and her staff are great! I had gone to an optometrist in the past and thought that I couldn’t wear contacts because my eyes wouldn’t tolerate them. Julie was able to recommend a brand of daily lenses that I can’t even tell are in my eyes. Being able to wear contacts has made a huge difference! I also had new lenses for my glasses made that turned out well. They were honest and upfront with the cost of different things after my insurance. They also went out of their way to communicate with my insurance company to make sure I got the maximum payment out of my policy. I would highly recommend paying her office a visit.

Dr. Julie Chen and her staff far exceeded my expectations. I had trouble finding the place when I parked in the garage, but Mike (who works at the front) called me right when I got there to make sure I could find the building.
Dr. Chen was one of the nicest professionals I’ve ever met and we had a nice conversation while she performed the eye exam. She is such a likeable person and really makes you feel comfortable and taken care of.
Kirsten, who helped me with the check out and payment process was very friendly and helpful. She took the time to break down the costs for me so I could understand what I was paying for. Overall, the entire staff was very accommodating for my saturday morning experience.
I would highly recommend this office for anyone who is looking for a great optometrist office I’m the Irvine and OC area.

Very nice and clean, good customer service, friendly, informative and helpful staff. They are open until 7 on some nights which is very convenient. Dr. Julie is so nice and helpful.

The entire staff was extremely helpful and were very thorough with the examination.
I would highly recommend and will use this location in the future.

I have been going to see Dr. Julie and Mike for a couple years and I feel this is the only place to recommend to my friends and co-​workers. Their energy, professionalism mixed with a genuine care for their patients is unmatched. They are always adding new lines of eyewear that are sharp and current. I never feel like I just settled on a pair of frames. She has the new retina scan too! The service is excellent. As someone already Unilocaled… Top Notch!

L-​O-​V-​E Dr. Chen and Mike.
It had been 2 years since I got an eye exam and I found Dr. Chen through a good friend. Her exam was SO thorough and she is so nice!!! I was having issues with insurance and she was doing everything she could to help. She was also helping me pick out glasses! I was so hot mess express after having my pupils dilated so I definitely needed the help.
Mike is always in constant contact — updating me when my contacts and glasses are arriving.
Can’t sing her praises enough! LOVE LOVE LOVE
I already told my sister to go here for her eye appointment.

I lost my glasses plus I was due for an eye exam. I called another place that seemed to be book completely until Saturday when I called on a Monday… never heard of a place being booked like that for an eye exam so I found Concourse next. Great service and Dr. Chen is great when it comes to the exam and explains why she is doing each test. My glasses were ready in a week, very fast so that is a plus. They also stay open to 6pm and have a 7pm late night as well so I love that I can go after work. I just wish they accepted Care Credit, but when I mention it to them they said they would look into it… I really hope they do. They also have stylish options for glasses.

Came here for a simple visual check up & ended up getting the comprehensive and retinal photo (internal) exam. It was ever so convenient that this neat little hidden gem was a couple skips away from my work building! Dr. Julie Chen and Mike at the reception desk were VERY welcoming and personable. Mike greeted me right at the door & Dr. Chen was so willing to take me in 2 hours before closing time. As a new client, even with her extensive 5 ‘o clock appointment with another client! Top notch service with the perk of VSP acceptance~ Dr. Chen is fast but meticulous with her job, & exudes warmth. Definitely making this my go-​to optometry!

Concourse is the place to go if you want to feel truly cared for. Dr. Chen and Mike are very professional, but very down to earth. I knew they were great from ratings, but what is difficult to explain is the feeling you get that they truly care about their patients. It became clear to me when Dr. Chen was helping me pick out glasses –personally– and had fun helping me, they told me to stop in or call anytime if I have any questions or concerns. They follow up promptly 100% of the time, in my opinion because they care and not because they are simply running a business.
Thank you again Dr. Chen and Mike :) Eric B.

Dr. Chen and Mike are awesome! I have come here a few times, not only for an eye exam or to get new glasses but they have also repaired a couple of old pairs for free! They are so nice, and I actually look forward to when I have an appointment! They’re super friendly and so conveniently close to my office in the high rise buildings off the 405/​MacArthur.
I would absolutely recommend! Thank you Dr. Chen and Mike!

I honestly look forward to my appointments!
Mike, the guy upfront, is hilarious! And super friendly.
Dr. Chen is super too! They are so laid back, personable, yet professional.
I’ve never been so satisfied with a doctor before. Highly recommend!

I had a great experience with Concourse Optometry! It had been a while since my last eye exam and needed both new glasses and contacts. Their office was conveniently walking distance from my work. Dr. Chen was knowledgeable, professional, friendly and answered any questions I had during my exam. They worked with my vision insurance and both Dr. Chen & her assistant Mike were very helpful. I was so happy with my experience that I recommended a co-​worker to them. Thanks Concourse Optometry for keeping my eyes happy and healthy :)

I love this Place! I went here since I worked walking distance to it and wound finding my new Eye Doctor. Dr. Chen is amazing and the staff is extremely helpful. Dr. Chen managed to find contacts that work for me after 3 others couldn’t. She is sympathetic to any concerns and issues you have about your eyes. She is also very warm and has a great personality that makes you feel at home in her chair. The facility is clean and she sanitizes everything (I watched her do it to everything I put my face on). I have recommended my co-​workers to this establishment and they came back raving. Its hard to find a doctor your comfortable with who isn’t trying to rush you out the door. This place is great and Mike (the receptionist/​assistant) let me eat all the butterscotch candy from their dish like I was a kid again. Thanks Concourse for my happy eyes and a good experience!