We have used Doug and his wonderful company and are very happy with his work. We would not call any other company for our heating concerns. He truly cares for his customers.
Nathanial C.
Tu valoración: 5 Peabody, MA
Doug has done work to my parents heating system and no matter the time of day he is always there with good spirits. Such a hard working man with nothing but the customers concerns on his mind and ready to solve. Highly recommend him. Keep up the great work
Bill N.
Tu valoración: 5 Topsfield, MA
I have used the same oil burner family for 50 years, but lately they come grumpy, fail to resolve the problem, and snap at me saying I need new tank. So, I asked Mo at State Plumbing Supply, and he recommended Doug Wilkins, 2 years in business and said he was working hard to develop a great reputation, I called, Doug showed up after a full day of problem solving, traced my issue not to the tank(for which he has an inexpensive solution) but to mis adjusted electrodes and air supply… co2 off chart(why didn’t my former guy see this??.why was I cold??), and he adjusted it to quiet perfection so I don’t have to keep an ear cocked at night and can coast through cold! Doug discouraged my thought of a conversion gas burner, made some helpful suggestions, and promises I can call all hours of day or night, and he will ride in a white truck and restore comfort. How precious is that! Thank You Doug, Thank you Mo… how wonderful to have mutual appreciation between customer and service provider. Bill