Elly Nesis Company Inc

As soon as I moved in, I put in various requests for repairs. I would have issues with water leaking, broken sliding door, broken locks, and these things would get put back in a temporary state, but never fixed. Now after moving out, I see they’ve charged me to repair the things they never actually fixed. They also charged an inordinate amount of money with no justification on why they cost so much. If you want to feel robbed of your security deposit, this is the place to be.

Worse Management Company!!! They raise our Rent by $ 300 dollars without any warning. Only thing DOUG the Vice President said was that they send me a letter over the mail and if I didn’t get it. It was not his problem. Now I have a couple of repairs in the property and they don’t care to fix it. Today he goes over to my place with no warning demanding my wife to take our stuff out of our storage room that we where told was for us to store our stuff… He wont answer your calls and has the worse service ever… If you don’t want to deal with unprofessional people get away from this company. By the way all of our neighbors are not happy too and probably will be moving out of this place if after calling the city they don’t fix all of the issue this place has…

Since they bought our building 2 years ago, they’ve renovated the apartment above us, failed to find someone to rent it out for the astronomical price they listed it for and opted instead rent it to someone named Jenn who just Airbnb’s it each week. Elly is fully aware of this and has assured us that it is «safe.» Here is the apartment listed on Airbnb:
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Additionally, they do not respond to maintenance requests. We’ve had the pipes burst and flood our garage twice (once with sewage) — it was hours before anyone responded. The pipes also burst in the apartment above us and rained into our place 4 times before they finally fixed the problem instead of just patching the ceiling.
They will, however, respond to emails when money is involved — which really isn’t shocking now that i’m reading the rest of these reviews.
Also, FYI, $ 250 for a roommate change.

After moving out, they returned most of my deposit well past the 30 days they have to return it. I moved out before Halloween and they didn’t mail the check until December. On top of the tardiness of my security deposit, they deducted a portion for a «late fee» incurred five months before I moved out. First, I didn’t pay my rent late. It’s auto-​generated by my bank each month for them to receive it on the 1^st of the month. Second, to deduct anything, they need to give it back to me within 30 days with a full accounting, which they did not do.
I mailed and emailed both the accountant and the owner of the building, Jason O’Malley, to no avail. I’m updating my review a year later because I still have the paperwork sitting on my desk. If you do move into their buildings, I would suggest requesting a statement every few months to be sure there aren’t any surprise late charges on your account. I was one of the few good reviews on their Unilocal page and now because they screwed me over and wouldn’t even respond to my requests for the full security deposit…

this company SUCKS! I don’t even rent from them. i own the house next door to one of their properties. Their maintenance people stole our property, and we have been getting the run around for a month trying to get it back. DO NOT rent from these assholes… they are worse that slum lords.

I had a dispute with this company but Elly Nesis intervened and did the right thing in the end. For that I am thankful.

Stay away from these cockroaches. You ask the guy Mark showing their Barrington listing and the a$$hole gives you attitude. You are lucky I didn’t bust your face!

I was waiting for the person giving my tour to show up so, while I waited I decided to check them out on Unilocal… OMG. I still waited and when they arrived, lets just say not the nicest people around. I seriously RAN!!! #CRAZY

All the reviews that came in on January 21^st and 22^nd were bought by Elly Nesis. I have an email in which was sent to all tenants offering free renters insurance to the first 5 people who post a 5 star review to Unilocal.Ive tried to contact the fraud department at Unilocal to forward them off the original email and get those bogus reviews down to no avail. Its another clear example of the mans dubious character as if it wasnt crystal clear by all the other one star reviews.

I haven’t even rented an apartment from this group and I already am disgusted with their business practices. When attempting to rent a property they had listed in Venice, I first ran into their pig-​headedness when they refused to allow me to replace (on my own costs) the disgusting old stove that did not even fit in the cabinetry, OR replace a whopping 35 square feet disgusting stained linoleum flooring, when they were already replacing the rest of the floor!
That was just the beginning: Obviously at this point we had already agreed on a price and we had a verbal commitment for me to take the apartment, but when I saw the next day that they had re-​listed the apartment online as available, I called AND texted saying I wanted the apartment and needed to know what the next step was for rending. They ignored me, and held an open house to look for potential buyers at a higher price.
I was extremely upset, but when they had no new applicants, they offered it to me at a lower price, which I accepted. When I went to drop off a deposit check, (which was a 45 minute drive) I was told for the FIRST TIME that the check needed to be a certified check. Ok fine, I leave to go get a certified check and I get a text message telling me that THEY HAVE RAISED THE PRICE, and if I didn’t get them a check immediately, they have two more applicants they will give it to. I had to go to work, and at this point was so frustrated I just wanted the situation to be over. Against my better judgement I caved, and asked for their wire information so I could transfer the deposit money to them immediately, since I was working and couldn’t drive all the way back to drop off a check. They refused to accept a wire transfer from my bank, and refused to allow me to have the check mailed directly to them, at which point I concluded that anyone who makes a simple transaction this miserable is not the type of person you want having anything to do with your living situation.
I realize as well as anyone that price is driven by demand, but there is a certain code of ethics that I believe should be followed when conducting business. This group has proven to me to be some of the sleaziest human beings I have ever had the misfortune of interacting with — and that’s coming from a car salesman.
Good Riddance.

I wrote a very detailed review about Elly Nesis and company about a 6 months ago — they finally responded saying I was rude and disrespectful. If you refer to my other reviews on Unilocal,I am more than willing to offer praise where it’s due. But I have to caution people in using this company — refer not just to my previous terrible experience but also to other reviewers here on Unilocal.And stay away from Marc and everyone at Elly Nesis. They really don’t seem like good people. Just judge from their response to my post (6 months later!!! can you believe how slow they are to respond?). Please message me privately if you would like more detailed info on what happened.

Consider this a fair warning. You’re blessed to have Unilocal and seek this information. Do not, I repeat do not waste any of your valuable money or time here. I should’ve read the Unilocal reviews before picking up the phone, but you know how apartment hunting is, it’s a numbers game the more you see the more likely it is you’ll find something sooner rather than later.
Do not be lured in by the location or cost of rent. You’re better off homeless than in any of these properties, it is literally as ghetto as ghetto gets and I’m not talking ghetto fabulous. The whole time I was on this «tour» I just felt bad vibes, the «workers» here could easily be sexual convicts, wouldn’t be surprised if they were. I felt so violated the whole time both physically and mentally. I hope you don’t make the same mistake as me and call this company let alone step foot on any of their properties. I’ve never even lived here this is based off the «tour» I was given.
It’s an anomaly they’re still in business because I’ve never seen such a disgusting habitat, I thought it was a joke. The office was presentable but that’s where it ends. If you like the smell of rancid odors, the company of raunchy drifters, questionable stains and ratchet old buildings then this is it. The «gentlemen» giving me the tour appeared to be not completely mentally there making me and my boyfriend feel incredibly uncomfortable. We arrived to the appointment promptly and he came 30 minutes late and acted like we were inconveniencing him. I don’t know if he was the manager, he never gave his title, but he sure was talking like he owned the place. I can see how and why this company is still in business it’s because the properties are in good locations… but you’ll probably get bed bugs or robbed, it looks and feels so unsafe… All of the above is undoubtably disqualifying criteria.
Tips: there are supposedly a grip of properties under this company. From what I’ve seen, it’s filthy and dangerous.

If there was a no star I would rather put that. I have never written a review but I have also never dealt with someone more unprofessional and unwilling to help. Would you like to rent your unit or would you rather it be vacant and make no money because you suck at your job. If you don’t have an answer instead of not responding try saying I am not sure of the answer let me look into and get back to you. I am not going to drop names although the tour was great but the application process is bull.

Whether your a tenant or a property owner, Elly Nesis is nothing short of a complete disaster. I happen to be in a unique position where I am a apartment building owner/​off site manager as well as a tenant at one of their properties. Property management is a difficult business because owners and tenants usually have opposing interests. However, it is possible to create an amicable business relationship. Elly Nesis manages to fail on all sides.
From my stand point as a tenant:
They are completely dysfunctional. Repairs can take 3 – 4 months. I’m not kidding. It took them 2 months to get me a new window screen. When I called to ask why, they told me it was on order. I happen to know you can build your own window screen in 20 minutes. They did some work in my apartment, moved all my furniture on my bed and removed my closet doors. They left the furniture on my bed and closet doors off the hinges for over 2 and a half weeks… and counting. My dishwasher was broken for 4.5 months. Handyman «no shows» are super common. And they don’t bother informing you that they are behind schedule or won’t show up. I can not express how frustrating it is dealing with their maintenance department.
My stand point as a property owner:
They don’t know what they are doing. The lease they use is junk. They break so many Los Angeles renting laws that I’m surprised their in business. A major part of running a building well is to keep good paperwork. They don’t. If you have bad paperwork, it’s very difficult to run a building well. And if you ever have to go to court and your paperwork doesn’t match up, you’ll lose. They don’t care about basic property up keep. The hand railing for our buildings stairs are super shakey. Many of the risers have broke and stick out like spears by the stairs. All that’s needed is a couple nails to strengthen it up. An hours worth of work max. These are the types of simple repairs that can cause an injury and blow up into a gigantic lawsuits for owners. One last comment, for my basic list of repairs, they’ve sent handymen over and over again for half fixes. These handymen hours are billed to the property owner. So if you have EN doing your maintenance, keep in mind that you’re paying for their incompetence. If you own property and need a management company, do yourself a favor and do not hire EN. They’ll do a great job of wrecking it for you.

If you look through my history, you can see that for the most part my reviews are positive. However, I highly recommend that you do not go through elly nesis for any property management. I had a broken dishwasher for a year after multiple emails through the website to repair it. I finally had it repaired after threatening to not pay rent since through contract it was suppose to be working. Now Melanie who works through the management company is fantastic but it is not up to her what they do. I have complained for a year regarding the security of the building and after speaking to other tenants so have they. A bike was stolen a year ago from another neighbor who complained about the security of the building also. The front door does not lock and shut behind people unless pulled. The carpet is a host for bacteria in the hallways including stains from god knows what. I’ve only seen the carpet in the hallways cleaned once a year and there are air fresheners stuck to the walls to hide the smell (which it doesn’t) And our door buzzers do not function properly. These are basic safety requests and they continue to do nothing regarding the matter. To make those 5 stars laughable is the email we all received stating that if we rated elly nesis 5 stars we could get free renters insurance for a year. Which would have been beneficial i suppose since i just had my bike stolen a few weeks ago. When asked regarding the matter of my stolen bike since they can’t secure the building as they should, they said i should contact my renters insurance to cover it. Which i would find acceptable if they just fixed the damn building security. We have found strangers in the stairwells in the middle of the night and teenagers on the the roof. It’s a small building so we know who is not suppose to be here. Apparently elly nesis does not care about it’s tenants safety or health. Therefore warranting their poor ratings and slum lord status. IF you want 5 stars from me elly nesis you will have to earn it, not bribe it. But don’t worry Ill post pictures of your email and of the building. Maybe this will give you incentive. But sadly, probably not.
IF YOU have an issue like this please contact me. I would love to get together all the others who have similar complaints. Power in numbers…
OH AND if you don’t believe this, i’m not afraid to list the building. 12 707 Caswell Ave. Los Angeles CA 90 066.

Shortly after I wrote this review I was asked by the management team to reconsider it. I said I was willing to do so depending on how the service went.
They did jump on my requests that had been sitting for a few months along with the most recent one and everything is now resolved and functioning properly.
They did not address my feedback of their customer service to my satisfaction but I suppose that’s subjective.
I changed my rating from a 1 (poor performance) to a 2 (needs improvement). I’m not 100% satisfied but I am hoping that they take the feedback and improve upon their processes and communication so I am able to comfortably give them a better rating. I’d love to be able to do that for them since I love the building, amenities and location.

Spoke with 4 representatives today who all told me there was a unit available. It was being shown for a 30 minutes window, I get there during the 30 minute window and all they have to say is «I guess the people you spoke with did not know it was already leased.»
Waste of time dealing with them.

AVOID AT ALL COST! The management has so many unethical practices I don’t know where to start. Good luck getting security deposit back. Don’t trust a word you hear from their management: Elly, Edgar, etc.
After nearly 2 years of asking them to replace carpet that was bad when we moved in, they rejected multiple times even while everyone else had wooden floor in the building. As soon as we moved out, guess what? They finally replaced the carpet with wooden floors. Guess they deemed it inhabitable over 24hrs? Lol.
To make things worse we were charged carpet cleaning fees of $ 200!!! Wtf! How do charge for carpet when its not even there? Now I see a Craigslist ad with wooden floors. How do you explain that? I asked Elly Nesis for a refund but went completely ignored. If I get some free time to organize all the documents I may still pursue further actions.
Also, they charged $ 125 to move my fridge after they explicitly said they wouldn’t. I had scheduled pickups from DWP and SalvArmy as backups but since Edgar gave me his word I held them back.
I’ve lived in apartments for 20 years and this is by far the most unethical and shady management company ever. Elly Nesis left an inappropriate message to me that I kept for records.
(I’m sure they are now going try cheap tricks to discredit me. Pathetic! I have excellent credit better than 815 and my current landlord loves me. But, what do all the reviewers besides the suspect one have in common…)

Seriously people… if you’re going to one-​star slam Elly’s property management PLEASE LIST YOUR BUILDING or BUILDING SHOWN. Especially if you’re using the words «slum lord».
I saw Dudley — yick, I months later found the right place I was looking for also under his management, and couldn’t be happier.
Elly’s great! No non-​sense straight forward kinda guy. His management team was super fast at application approval and getting me into the place and have been very responsive.
He runs an ethical business.
No property mgmt company can «steal» your deposit, there’s a reason. Take a ton of pictures upon move-​in (I believe it’s common sense to do this and shocked when people don’t)
The Dudley apartment building is shitty — everyone’s right, listings needs to be more clear about that. «Dirty south american hostel style building, many dirty rooms to choose from» It’s cheap for location, very communal vibe, surfer hangout early 20’s kinda place. Easy neighbor friends just like a hostel traveling! Met 6 people that temp live there and liked them all. It’s a skanky summer surfer sublet. Straight up.
If you’re posting about that building saying they’re slum-​lords — That’s being biased like faux news, that is one hard to manage, frequent turn-​over, bad reputation kinda buildings. It’s only due to that building that he has such a low star rating on Unilocal

COOL I finally got a response from Elly calling me a liar!!!
The reason I didn’t respond on Unilocal is because business owners can only email you one time, and if you respond they can keep harassing you. So, there.