Ben’s Heating and Air Conditioning

ANGELINOS: I have found the shangri-​la of friendly, knowledgeable, and cheap repair professionals that I was convinced had gone the way of the dodo. And it starts with Keith at Ben’s Heating and AC.
I had a mini-​split ac/​heat pump wallmount get installed and a month later it stopped working. Unfortunately, my father-​in-​law, a professional HVAC guy, installed it but he lives out of state. So I looked around blindly for a good repair company.
The first few I called were either so busy that they tried to convince me to not have the work done (?), or too jerkish to deal with. I eventually settled on One Hour Heating and Air. DO NOT USE THIS COMPANY. They sent this kid over who was nice enough but was clearly not the sharpest knife in the drawer. This brainiac spent 20 minutes trying to convince me that the heat pump was not made to go over 73 degrees. Yes that’s right, a heater that doesn’t get hotter than SEVENTY THREE DEGREES. I told him to wait and I called the tech support of the company that makes the unit and put him on the phone. The tech support guy set this kid straight. Then the kid said he had it figured out and proceeded to explain why he was pretty sure the tech guy was wrong.
He said it was leaking refrigerant and that to charge the unit and to repair the leak it was $ 871 plus tax. Which is just about what I paid for the unit itself. I said I might as well buy a new one. Then the kid tells me that I shouldn’t use his company, that I could have it done much cheaper.
I had an antique stove repaired by this guy who was so smart and efficient and friendly, that I asked him if he had an HVAC guy that he trusted. He right away pointed me at Keith from Ben’s. Keith is Ben’s son in this long-​standing father and son biz in Inglewood. Keith came over today, was totally friendly, new exactly what the problem was, located the leak, charged the unit and it’s running great. $ 125.
I couldn’t believe that Ben’s wasn’t on Unilocal,so I had to write this review. If you have AC/​Heating needs, Ben’s does it all. I can’t say anything more positive about this whole experience. CALL KEITH AT BEN’S!