SEE

SEE is incredible and not only is their customer service outstanding (Thank you, Jenny) but their frame selection is the best and most fashionable I’ve seen

Very impressed with my first SEE experience! I was in the market for some fresh new frames and saw Brittany S. + others’ rave reviews and thought I should check it out.
It’s located in the Fashion Mall nearest the Nordstrom side. It’s a small boutique — I was expecting a larger place — but that being said they have TONS of options. We’re talking hundreds of pairs. More eyeglass options that sunglasses, though. We were greeted quickly and I explained I didn’t know what style/​color I was looking for or what complemented my face shape and the stylist gathered some pairs for me to try and let me explore myself.
The best part: the prices. Frames + lenses + reflective coating for me ran in the $ 200 range, although some frames are pricier than others and bifocals are more expensive, as well. If you don’t know your prescription, no problem! You can sign a release and they’ll contact your eye doctor and find out for you or they have an eye exam room in the back.
Customer service was great, but the first individual who gathered options for me didn’t return to check on me like I was expecting, but I did appreciate that no one hovered over me, either.
Also have a loyalty program where after you buy 5 pairs, you get the 6^th free (based on the average price of your previous purchases) and a warranty program where within the first year, if you damage your lenses or frames, you get 50% off the total tab. Not a bad deal!

Maybe I don’t look hard enough locally, but I have had a hard time finding modern, black hipstery glasses that fit my face and abnormally small ears. I visited SEE with my partner, with a glimmer of hope, after checking out its website. Happily, I found many frames I liked, so much so that I had difficulty in making the final selection. The staff was friendly… maybe a little too friendly and clingy. We were hoping for a moment’s solitude while I tried on frames, but an overly friendly attendant followed us around with commentary, a little awkward in the small space. My only other minor criticism is that I was not contacted when my glasses arrived and had to reach out on my own, so would suggest a different delivery mechanism. Overall, I liked SEE’s shop and customer service, but loved their frame selection.

Awesome selection of eyewear. This was the Indianapolis store grand opening and the staff was enthusiastic, friendly and accommodating. Great customer service. Both Janelle And Jennifer were helpful with my sunglasses selection. I ordered prescription sunglasses and can’t wait until I receive the end product. Kudos to the Fashion Mall for this eyewear store addition. I will update my review after receiving my glasses. For now I give 4 stars for excellent customer service and extraordinary frame selections. I’ll let you be the judge on pricing. I thought the frames were very competively priced for fashion wear. I haven’t had to purchase prescription progressive lens in years so I don’t know whether the additional cost for this add-​on was comparable to other eyewear stores. Certainly worth a visit.