Qdoba

If you’re closer to another Qdoba I highly suggest you go to it and skip this location! Management at this location is a mess. Unfortunately my wife and I didn’t have a great experience last time we came in — credit card machines were down, staff was chatting with friends in lobby and staff was arguing between one another. I sat in line for almost 5 minutes due to the girl in the lobby chatting with her friends. When the cook yelled for her she became very rude and upset that the cook called her out and said there were numerous people in line waiting to pay for their orders (4 – 5 parties total waiting). Unfortunately at this time I was told credit card machines were down — I explained I had driven out of my way to get food for my wife and I. I asked if there was anyway they could at least check our qdoba points as my wife just purchased a BIG catering order — he said no problem but I had to wait for the young lady to come back (the girl whom was chatting with her friends in the lobby). When she finally came back it appeared that could not be checked either — so I basically drove 15 minutes out of my way to eat dinner and waited another 10 – 15 minutes to see if I had any points on our card. After I was told No there was no apology or anything, it had seemed like the team was not trained in the event credit card machines went down. You’d think at minimal they would apologize or at least offer my wife and I free chips and queso. So I decided to share my experience with the Corporate Office as this was not our typical experience at this location. Within a few days I was contacted by management asking if I was the gentleman who sent in the email — I explained yes and asked how she was and she responded «Not good,» then huffed. She did apologize about our experience and offered a few free entrée coupons so we could have free meals our next visit which I was quite pleased with. Unfortunately I have waited over 4 weeks now and have yet to receive anything. Not only that I emailed Corporate 2 more times with ZERO responses yet. I have to say I’m quite disappointed we could not eat dinner, we were lied to and I wasted 10 – 15 minutes out of my day emailing Corporate (as they don’t appear to care otherwise they would respond to my emails). We no longer will be supporting this location — neither personally or for our companies we work at. Extremely disappointed, appears we’ll be going to Chipotle in the near future!

If I could give them zero stars I would. My service here was a nightmare. Not one thing I order was correct. And the place was so loud I had to yell my order. Which made the rest of the experience frustrating. Also in addition to there was a long blonde hair in my sour cream… I’m a brunette. Gross

STAY AWAY. Literally threw my uneaten food in the garbage on my way out the door. The guy making my food coughed all over my tacos, AND the toppings. He may have worn gloves, but he sprayed my food repeatedly. Absolutely disgusting and unacceptable. Drove 10 seconds to Jersey Mike’s for a germ-​free meal.

The rice was not cooked in my burrito and the tables are always gross!!! It needs to be cleaned and cook the rice. I won’t be back to this location even though it’s close to where I live.

I love their food. And I LOVE that they have Cholula hot sauce. Sometimes the people are not so great, sometimes they are awesome.
Lil pricy for a basic nachos and Coke 11ish bucks.
But hey, I’m coming back again and again.

I’ve been to this location a couple times now and I am not impressed at all. And here is why…
The service is terrible. They always seem like they just hate their lives. The guy today seemed emotional-​less and robotic. No personality at all. I get that you make burritos all day long but seriously.
The tables always seem to be dirty, too. A guy left just as we were gonna grab a seat and no one once went over to make sure the table was clean. Me, personally, went to about 4 tables before I finally found one to sit at that wasn’t all gross.
If you want some Dobe, I’d suggest driving a little farther to much better location at US 31 & Frye Rd.

I’ve been to better examples then this one. They ran out of brown rice and had trouble ringing our order up. The most disappointing was the food was luke warm.

Typical Qdoba. Seems they rotate staff quite frequently but I am only there maybe once every couple weeks. I do see them cleaning a lot, but I am there usually right before closing. Nothing bad to say. Take 2 seems like the best deal.

So yummy and excellent customer service and the woman who is mgr on duty rocks!!! There on top of cleaning and everything place is great!!!

The customer service was impeccable!!! The manager greeted us upon entry and made us feel very welcomed. The burritos are huge, enough to split with two people if you wanted to. The shredded beef had a hickory twist to it, and the shredded pork tasted mild with a hint of lime. Overall great food and very filling.

Food was cold and poorly prepared, maybe not all restraints are like this but this one was B. A. D. BAD! Never again.

Typical Qdoba except the person making my food was rather rude. When I asked her something, I received the shortest response possible. I just didn’t feel welcomed at all here.
Likes: decent food, nice atmosphere.
Dislikes: worker attitude, friendliness.

A nice change of pace. but I need some help eating the entire burrito!
The long lost Qdoba. It had been a few years since I’d had qdoba, then I had a craving and Qdoba fit the bill.
The line moved slow. but steady. I got a chicken burrito. quesofied topped with rice, black beans, hot salsa, cheese and some other fixin’s. The thing was a monster. Once I got it home, I saw how big it was and realized there was NO WAY in Unilocal’s earth that I could eat it all. I made my way through as much as I could then finally through in the white towel.
The food was made with what seemed like quality ingredients and the service was adequate but a bit slow this past time. (My second visit in the past coupe weeks was much quicker)
Their cookies. are GOOD and just a $ 1 (not a bad price for a chain) and they were fresh.
Side note– they have VANILLA COKE. I haven’t had this in year. but it was a nice change of pace.
Overall, a good experience and a nice change from the normal sandwich for me.